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Vortex KLCC Apartments By Soulasia

3.5 star property
Hotel with a fitness centre, a quick walk to Suria KLCC Shopping Centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Vortex KLCC Apartments By Soulasia

Outdoor pool
Property grounds
View from property
Front of property
Family Apartment, 2 Bedrooms, Tower

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur, 50250
  • Kuala Lumpur Convention Centre
    9 min walk
  • Petrosains Science Discovery Centre
    10 min walk
  • Suria KLCC Shopping Centre
    10 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    53 min drive

Room options

View all photos for Family Apartment, 2 Bedrooms, Tower

Family Apartment, 2 Bedrooms, Tower | Living area

Family Apartment, 2 Bedrooms, Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 93.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Vortex Suites KLCC By BlackNest
Pool
Free WiFi
Laundry
Housekeeping
4.3 out of 5, Excellent, (4)
The price is AU$101
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Vortex Suites KLCC By BlackNest

About the area

Kuala Lumpur

Vortex KLCC Apartments By Soulasia puts you in the heart of Kuala Lumpur, within just a 10-minute stroll of Kuala Lumpur Convention Centre and Petronas Philharmonic Hall. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and washing machines. .Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, express check-out and multilingual staff. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Kuala Lumpur City Centre hotel include Petrosains Science Discovery Centre and Suria KLCC Shopping Centre.

What's nearby

  • Kuala Lumpur Convention Centre - 9 min walk
  • Suria KLCC Shopping Centre - 10 min walk
  • Petronas Twin Towers - 10 min walk
  • Kuala Lumpur Tower - 12 min walk
  • Changkat Bukit Bintang - 12 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 4 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪O’coffee Club - ‬2 min walk
  • ‪Arthur's Bar & Grill - ‬4 min walk
  • ‪Gravybaby Jalan P Ramlee - ‬2 min walk
  • ‪Lemon Garden Cafe - ‬4 min walk
  • ‪Coffee Club Atelier Cafe - ‬2 min walk

About this property

Vortex KLCC Apartments By Soulasia

Hotel with a fitness centre, a quick walk to Suria KLCC Shopping Centre
Vortex KLCC Apartments By Soulasia offers its guests an outdoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Vortex KLCC Apartments By Soulasia also features multilingual staff, express check-out, and a lift. Parking is available for a fee.

This 3.5-star Kuala Lumpur hotel is smoke free.

  • 19 guestrooms or units
  • Built in 2016
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
Vortex KLCC Apartments By Soulasia offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 46-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Malay, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MYR 16 per day)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Vortex KLCC Apartments By Soulasia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 180 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: MYR 16 per day
  • Cleaning/housekeeping/linen fee: MYR 50 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent
  • Facilities fee: MYR 20.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay, debit cards and cash.
    The property is professionally cleaned.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vortex KLCC Apartments Apartment Kuala Lumpur
Vortex KLCC Apartments Apartment
Vortex KLCC Apartments Kuala Lumpur
Vortex KLCC s
Vortex KLCC Apartments
Vortex KLCC Apartments By Soulasia Hotel
Vortex KLCC Apartments By Soulasia Kuala Lumpur
Vortex KLCC Apartments By Soulasia Hotel Kuala Lumpur

Frequently asked questions

Is parking available at Vortex KLCC Apartments By Soulasia?

Yep, Vortex KLCC Apartments By Soulasia has a secured covered self car park for MYR 16 per day.

How much does it cost to stay at Vortex KLCC Apartments By Soulasia?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Vortex KLCC Apartments By Soulasia on 20 Nov 2024 start from AU$75.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Vortex KLCC Apartments By Soulasia have a pool?

Vortex KLCC Apartments By Soulasia has an outdoor pool. The pool is open 10:00 AM to 7:00 PM.

Is there a free airport shuttle available at Vortex KLCC Apartments By Soulasia?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Vortex KLCC Apartments By Soulasia?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Vortex KLCC Apartments By Soulasia?

No, pets and service animals are not allowed.

Vortex KLCC Apartments By Soulasia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Sheraz

Travelled with family
Disliked: Cleanliness, staff & service
This accommodation, although advertised as a hotel, is more akin to a private host setup, lacking a lobby or reception area. Contrary to the appealing images, the actual property disappoints, situated in an area close to Petronas Towers, which doesn't boast an attractive ambiance. The building and flats are infested with insects, including mosquitoes and numerous baby cockroaches, creating an uncomfortable environment. The beds are notably uncomfortable, adorned with aged linens, and the pillows are visibly dirty. Despite these drawbacks, the window offers a redeeming quality with a decent view. However, the noisy lift and the fact that access to the swimming pool area is not complimentary further detract from the overall experience. Additionally, the host's stance on room cleaning further diminishes the appeal of this accommodation. They explicitly stated that cleaning services come at an extra cost, refusing to clean the room unless payment is provided. This approach significantly detracts from the overall hospitality and convenience expected from a hotel suite establishment.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
family tour
The unit was clean, and the check-in/out was fast. The place is near Pavillion KL and Jalan Alor (walking distance).
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but inside the room & the kitchen area there were some cockroaches
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1)Have to paid for swimming pool entry RM20 which are not told in advance, will definitely not book this hotel again. 2)Shower at master room is very low pressure, can't even shower and the basin is choked, highlighted to staff but no action taken.
Stayed 4 nights in Feb 2020

6/10 Okay

Kel, NYC

Travelled with family, Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good location. Have to pay to use the gym, did not know about the cash deposit. Bathroom grouts have molds. Hallway stinks. No reception area for check-in.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kira, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice apartment..well maintained..no smoke smell.. very convenient..excellent location.. 5 min walk to suria klcc..
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud one n recommended
Stayed 1 night in Dec 2019

10/10 Excellent

Safia Enaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

MohdMohe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and location very good near to KLLC and twins tower. also 7 eleven very close to aprtmentes
Stayed 5 nights in Jun 2019

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its very good. And the location near grom klcc and malls
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Gust need exocting fan in bathroom. And in fact the responses very quickly
Stayed 6 nights in May 2019

8/10 Good

Tatsu, Bandung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to famous shopping places. Would be better if slippers were provided.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Reasonable rates for budget seekers
Air is stale cause the windows can’t be opened. No fresh air and the room smell of smoke. Thankfully the apartment provides the necessary essentials. Location of the apartment is right within the traffic congestion area during peak periods. Waste of time travelling in and out of the apartment. Consider travelling out really early and returning really late. Has a 24 hour mini-mart on the ground level of the property. Carpark is badly designed, great for drivers who wants to test their skills. This property is suitable for families who has spare time for traffic jams and doesn’t mind to compromise on comfort for your trip.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Hanie

Fascinating apartment
The apartment was amazing, clean, tidy, with new furniture
Stayed 6 nights in Aug 2018

4/10 Poor

Eric

Disliked: Room comfort
Poor stay
High pitch noise from heater. Suspect pressure valve blowing dur to thermostat fault. Instructed check out time but the attendant was late by 30min. He was asleep.
Stayed 3 nights in Jun 2018

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious place in the perfect area
Great spacious place in the perfect area, in walking distance to everything, a market in the base floor and a small shop and pool on the 6th floor.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not impressed
Apartment was very basic. When we first arrived it smelled very musty and we were greeted by two cockroaches. The kitchen seemed clean enough, but I'm not sure I would ever want to actually cook in it. The description said that the apartment slept 6, but there were only two queen beds and a non-pull-out couch. It was okay for our kids, but would not have worked for adults. The exterior/entry of the building was quite dirty. There is a 7-11 on the main floor and there was a great deal of trash and a number of people smoking outside the entry. Oh, and my husband got stuck in the elevator for 10 full minutes at one point. Would not stay here again.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family stay
Well maintain and good furnish apartment

8/10 Good

fariborz

Liked: Cleanliness, room comfort
very comfortable, perfect location, clean.
Stayed 3 nights in Jan 2018

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Ying Kit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time leaving a comment. First of all, I had booked two twin beds and one single bed. However, when I arrived, there were only two twin beds. The staff informed me that a special request needed to be made during booking for the additional bed. He then suggested that if I could provide some form of compensation, he could arrange for an extra mattress. When I inquired about the nature of the compensation, he stated that I would need to pay for it. This seemed unreasonable to me. Secondly, when my parents took a shower, there was no hot water. The supply of hot water was not consistent. Thirdly, although the environment appeared tidy, there were many cockroaches inside the apartment, both in the bedroom and the bathroom. Lastly, I paid a deposit of 230RM upon arrival, and the staff informed me that 230RM would be refunded upon my departure. However, on the day of check-out, I only received 200RM back, and the staff claimed that 30RM was deducted for tax purposes. I am deeply disappointed with my experience at this apartment and sincerely hope that no one else will have to endure similar inconveniences.
Stayed 3 nights in Jun 2024

2/10 Terrible

abdoul

Stayed 2 nights in Aug 2023