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Mitsui Garden Hotel Kumamoto

4.0 star property
Hotel with a 24-hour front desk, a short walk to Sakura Machi Kumamoto

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Exterior
Lobby
Vending machine
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is AU$93
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012
  • Shinshigai Shotengai
    ‪4 min walk‬
  • Sakura Machi Kumamoto
    ‪4 min walk‬
  • Kumamoto-jo Hall
    ‪5 min walk‬
  • Kumamoto (KMJ)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 1
  • 1 Double Bed

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout curtains, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 4 Single Beds

View all photos for Moderate Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 1
  • 1 Queen Bed

Deluxe , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for KUMA Room® (Twin)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Room® (Twin)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Single Use, Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Kuma Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Kuma Twin Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Queen, Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 1 bed Double , Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 beds , Non Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Queen Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room - Non-Smoking

Highlights

Air conditioning
Fridge
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout curtains, iron/ironing board

2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

In-room safe, desk, blackout curtains, iron/ironing board

KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double (Single Occupancy) -Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Single Occupancy) -Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Room- Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room- Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double (Single Occupancy) - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Single Occupancy) - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room-Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 4 Single Beds

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room-Non smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room-Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard , 2 Beds (+ Extra)

In-room safe, desk, blackout curtains, iron/ironing board

Standard , 2 Beds (+ Extra)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe , 2 Beds (+ Extra)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe , 2 Beds (+ Extra)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Similar properties

Exterior

SOTETSU GRAND FRESA KUMAMOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (1080)
The price is AU$106
for 1 room
includes taxes & fees
18 Mar - 19 Mar
SOTETSU GRAND FRESA KUMAMOTO

About the area

Kumamoto

Mitsui Garden Hotel Kumamoto places you in the centre of Kumamoto, within just a 5-minute stroll of Sakura Machi Kumamoto and within 20 minutes of Kumamoto Castle. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include laundry facilities, luggage storage and a front desk safe. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Chuo Ward hotel include Shinshigai Shotengai and Kumamoto-jo Hall.

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 5 min walk - 0.5 km
  • Kumamoto City Hall - 11 min walk - 1.0 km
  • Kumamoto Castle - 17 min walk - 1.4 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.4 km

Getting around

  • Kumamoto Minami Station - 2 min drive
  • Kumamoto (KMJ) - 53 min drive

Restaurants

  • ‪Cafe&bar SHAHRUL - ‬3 min walk
  • ‪すき家 - ‬3 min walk
  • ‪辛島厨房 - ‬2 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬1 min walk
  • ‪中華旬菜燕燕 - ‬2 min walk

About this property

Mitsui Garden Hotel Kumamoto

Hotel with a 24-hour front desk, a short walk to Sakura Machi Kumamoto
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 3 meeting rooms available. Mitsui Garden Hotel Kumamoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.
  • 225 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers for purchase
  • Lift
  • Dining venue
Mitsui Garden Hotel Kumamoto offers 225 air-conditioned accommodations with a safe and coffee/tea makers. This Kumamoto hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Mitsui Garden Hotel Kumamoto?

Mitsui Garden Hotel Kumamoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsui Garden Hotel Kumamoto?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Kumamoto on 10 Mar 2025 start from AU$93.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsui Garden Hotel Kumamoto?

Yep, Mitsui Garden Hotel Kumamoto has a self car park for JPY 1200 per night.

Is Mitsui Garden Hotel Kumamoto family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Mitsui Garden Hotel Kumamoto is a hit with families.

Are there hot tubs in the rooms at Mitsui Garden Hotel Kumamoto?

No, but there are deep-soaking baths in the guestrooms.

Does Mitsui Garden Hotel Kumamoto serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Mitsui Garden Hotel Kumamoto?

No, Mitsui Garden Hotel Kumamoto does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsui Garden Hotel Kumamoto?

Yep, you can grab a meal at Mitsui Garden Hotel Kumamoto's onsite restaurant.

What time are check-in & check-out at Mitsui Garden Hotel Kumamoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mitsui Garden Hotel Kumamoto?

No, pets are not allowed.

Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 395 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute!
Stayed 3 nights in Jun 2024

8/10 Good

kyoko, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location but not the room The bathroom is very small needs updating !
Stayed 3 nights in Oct 2024

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
M N/A
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheuk Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t get Std Double Room for 2 pax!
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed. I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Stayed 2 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024

10/10 Excellent

chiukao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

kim foo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for the location.
It's a nice and clean hotel in heart of Kumamoto. Just few minutes walk to the castle and some nearby attractions. Staff was extremely friendly and helpful through check-in & check-out. Hotel is very clean & tidy all around. Rooms are not spacious but similar to any hotel in main cities in Japan, it's reasonable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jen-Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet breakfast is really great. Has veraety of food options.
Stayed 2 nights in Nov 2023

10/10 Excellent

ZHAO LIANG IVAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean, good wifi, spacious with amentities available for pick up at level 1 lobby. 3 tram stop away from kumamoto station and near shopping walking street with wide range of food choices.

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, property conditions & facilities
　　　
Stayed 1 night in Jun 2023

8/10 Good

Ka Bo

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed in this hotel in Kumamoto, nice and good service.
Stayed 1 night in Jun 2023

8/10 Good

Tiffany

Stayed 1 night in Apr 2023

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and a great location with lots of shops and restaurants nearby.
Stayed 2 nights in Apr 2023