Emporium Hotel South Bank (Brisbane, AUS): Reviews & Deals from AU$373 | Wotif

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Luxury hotel with 2 restaurants and full-service spa

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Dates

April 2025

11

May 2025

Terrace/patio

4 bars/lounges

River City Twin Suite

View from property

River City King Suite

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Parking available
Room service

includes taxes & fees

16 Apr - 17 Apr

Explore the area

267 Grey St, South Brisbane, QLD, 4101

South Bank Parklands
‪2 min walk‬
Brisbane Convention and Exhibition Centre
‪9 min walk‬
XXXX Brewery
‪4 min drive‬
Brisbane, QLD (BNE)
‪27 min drive‬

Room options

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Separate bath and shower

Designer toiletries

Bathrobes

River view
40 sq m
Sleeps 2
1 King Bed

Premium River City Suite

Premium River City Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bath and shower

Private bathroom

Rainfall showerhead

Hairdryer

River view
40 sq m
Sleeps 2
1 King Bed

Frangipani Suite | Living area

Frangipani Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Separate bath and shower

Private bathroom

Rainfall showerhead

145 sq m
Sleeps 2
1 King Bed

Pool Side Cabana Suite

Pool Side Cabana Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Separate bath and shower

Private bathroom

Rainfall showerhead

53 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Urban Vista Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Private bathroom

Hairdryer

Bathrobes

Mountain view
40 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Private bathroom

Hairdryer

Bathrobes

Designer toiletries

Mountain view
40 sq m
Sleeps 2
2 Single Beds

Minibar, in-room safe, desk, soundproofing

Vista King Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Private bathroom

Hairdryer

Bathrobes

Mountain view
40 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

River City King Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Rainfall showerhead

Designer toiletries

Bathrobes

Hairdryer

River view
40 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

River City Twin Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Rainfall showerhead

Designer toiletries

Bathrobes

Hairdryer

River view
40 sq m
Sleeps 4
2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Emporium Suite

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Separate bath and shower

Designer toiletries

Bathrobes

City view
65 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

River City King Suite

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Vista King Suite

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

River City Two Queen Suite

Sleeps 4
2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Premium River City King Suite

Sleeps 2
1 King Bed

Frangipani Suite

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Emporium Suite

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Urban Vista King Suites

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Poolside Cabana Suite

Sleeps 2
1 King Bed

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

Sleeps 2
2 Single Beds

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About the area

Brisbane

A luxury stay in Brisbane awaits you at Emporium Hotel South Bank. Within steps you'll find South Bank Parklands and Brisbane Convention and Exhibition Centre within a 15-minute stroll. Highlights at this eco-friendly hotel include 2 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. 4413 square feet (410 square metres) of event facilities include 7 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class South Brisbane hotel, attractions include Queensland Performing Arts Centre and Treasury Casino.

What's nearby

South Bank Parklands - 2 min walk - 0.2 km
Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
Queensland Performing Arts Centre - 10 min walk - 0.9 km
Treasury Casino - 19 min walk - 1.6 km
XXXX Brewery - 4 min drive - 2.9 km

Getting around

South Bank Station - 1 min walk
Brisbane Airport (BNE) - 27 min drive

Restaurants

‪The Terrace - Emporium Hotel South Bank Brisbane - ‬1 min walk
‪Guzman Y Gomez - ‬3 min walk
‪Belle Époque - ‬1 min walk
‪The Yiros Shop - South Brisbane - ‬2 min walk
‪Harajuku Gyoza - South Bank - ‬3 min walk

About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and full-service spa

Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

140 guestrooms or units

2 dining venues

4 bars or lounges

4413 sq ft of conference space

410 sq. m of conference space

Terrace on the roof

Poolside lounge chairs

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Newspapers in lobby (free)

ATM

Bellhop

Lift

No smoking on site

Coffee shop

Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

View from property

Pool
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

13 Apr - 14 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Valet parking on site (AUD 60 per night)

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
2 restaurants
4 bars/lounges
A coffee shop/cafe

Things to do

Bicycle rentals
Full-service spa
Gym
Outdoor pool
Sauna
Steam room

Family friendly

Cot (surcharge)
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

4,413 square feet of conference space
7 meeting rooms

Outdoors

Pool loungers
Rooftop terrace

Full-service spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Cot (surcharge)
Pillow menu

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with cable/satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Minibar

More

Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 1.2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AUD 70.0 per night.

Cots (infant beds) are available for AUD 35.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 100 per accommodation, per stay
Breakage deposit: AUD 250 per night
A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately AUD 35 per person
Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
Valet parking fee: AUD 60 per night
Crib (infant bed) fee: AUD 35.0 per night
Rollaway bed fee: AUD 70.0 per night
Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events are allowed on site. Maximum attendees: 20

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane

Emporium South Bank South Brisbane

Emporium Bank Brisbane

Emporium Bank Brisbane

Emporium Hotel South Bank Hotel

Emporium Hotel South Bank South Brisbane

Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

What is the cancellation policy at Emporium Hotel South Bank?

Emporium Hotel South Bank offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Emporium Hotel South Bank?

As of 11 Apr 2025, prices found for a 1-night stay for 2 adults at Emporium Hotel South Bank on 16 Apr 2025 start from AU$373.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Emporium Hotel South Bank?

Yep, Emporium Hotel South Bank has valet parking for AUD 60 per night.

Are there any beaches close to Emporium Hotel South Bank?

The closest beach to Emporium Hotel South Bank is Shorncliffe Beach (18.6 km).

Is there a spa on site at Emporium Hotel South Bank?

Yep, there is an onsite spa at Emporium Hotel South Bank. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Emporium Hotel South Bank have a pool?

Yep, and guests love it! Emporium Hotel South Bank has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Emporium Hotel South Bank have a waterslide?

No, there is no waterslide at Emporium Hotel South Bank, but Streets Beach is a short 5-minute walk away.

What luxury perks are available at Emporium Hotel South Bank?

Emporium Hotel South Bank features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Emporium Hotel South Bank family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Emporium Hotel South Bank is a hit with families.

Does Emporium Hotel South Bank serve breakfast?

Sure does, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Emporium Hotel South Bank?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Emporium Hotel South Bank?

Yep, Emporium Hotel South Bank has 2 restaurants.

What time are check-in & check-out at Emporium Hotel South Bank?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Emporium Hotel South Bank?

No, pets are not allowed.

Emporium Hotel South Bank Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Patricia

Travelled with partner

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Understanding that we were an elderly couple. We were surprised by the modern aspect of the hotel. But we loved it. Great staff. Great food. We were there for a special celebration. Our family appreciated the care of us by the staff. The valet staff were great when we encountered heavyy rain. We were going to qpac for a performance. We loved the hotel, particularly the staff. Our room was wonderful. Thank you.

Stayed 2 nights in Mar 2025

10/10 Excellent

Sienna

Travelled with family

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very modern and well designed

Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

5 Feb 2025

Liked: Property conditions & facilities

I loved the ice bath, steam room and sauna

Stayed 5 nights in Jan 2025

4/10 Poor

Belinda

Travelled with family and small children

30 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Booked the Pool Cabana room for $1100 a night - Such loud music outside room until late. Terrible service. Everything delayed luggage to room, no assistance to find entrance into hotel room - which is off the pool also and not at all private. Nightmare room for the cost. Overrated hotel

Stayed 1 night in Jan 2025

10/10 Excellent

Troy

27 Jan 2025

Stayed 2 nights in Jan 2025

4/10 Poor

Anton

Travelled with partner

27 Jan 2025

Disliked: Staff & service, property conditions & facilities

Stay here very often and have always enjoyed it. So disappointed this time 😢

Stayed 3 nights in Jan 2025

10/10 Excellent

Kristina

Travelled with family

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant service, amazing room and pool. Would highly recommend

Stayed 1 night in Jan 2025

10/10 Excellent

David

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Colleen

Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I just adored my stay. The room well exceeded my expectations. I felt like a valued customer at The Emporium Hotel.

Stayed 1 night in Jan 2025

10/10 Excellent

Alexis, Pittsburgh

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay at the Emporium South Bank. Room was spacious and had all the amenities I needed. I loved the rooftop pool with its amazing views. The staff is really professional and super helpful. Shoutout to Louisa (at check-in) and Nelson (at concierge area). The location is hard to beat. It’s close to everything really. And there’s a train station right next to the hotel. My favorite breakfast spot was the nearby Mi Casa cafe. I highly recommend staying there if you’re visiting Brisbane.

Stayed 4 nights in Jan 2025

10/10 Excellent

Randy

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great 5 star property. Loved our room with a view of the river. Staff is friendly and helpful. Walkable to all the restaurants and river. We would definitely recommend this hotel in Brisbane.

Stayed 5 nights in Dec 2024

8/10 Good

Annette

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Annette

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas 2024

In the room there is always missing something after cleaning the rooms in the morning. I also recon we were entitled to two drinks for free but never got any coupons or acknowledgment in this relation.

Stayed 4 nights in Dec 2024

8/10 Good

Claribel

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

- Service was great from the front desk to the concierge to the waiters and waitress. - Was able to use the pool facilities whilst we wait for our room (we arrived at the hotel 2 hours early).

Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

27 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stay away

Tragic . Really let down by terrible service. The worst I’ve experienced in a five star hotel in many many years of business travel . I’ve stayed there many times but never again . Service was either non existent or hopeless .

Stayed 3 nights in Dec 2024

10/10 Excellent

Jayden

26 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Alia

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Nicholas

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Craig

8 Dec 2024

Stayed 1 night in Dec 2024

10/10 Excellent

KIM

Travelled with family

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place to stay for a special event. The rooms were very special and so close to everything. Loved the little things like the videos surround inside the lifts and the chocolates on the pillow. The staff were very helpful and friendly. Would highly recommend this place.

Stayed 2 nights in Dec 2024

8/10 Good

Gemma

6 Dec 2024

Stayed 1 night in Nov 2024

6/10 Okay

Dessa

4 Dec 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

Erin de

Travelled with partner

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning hotel, fabulous location, room service breakfast was excellent. Worth every penny!

Stayed 3 nights in Nov 2024

8/10 Good

John

27 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

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