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Novotel Lombok Resort and Villas

4.0 star property
On private beach with 3 outdoor pools, near Kuta Beach

Photo gallery for Novotel Lombok Resort and Villas

3 outdoor pools, pool loungers
Breakfast, lunch, dinner served; Regional cuisine, beach views
3 outdoor pools, pool loungers
Deluxe Villa, 1 Bedroom, Private Pool
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
The current price is AU$122
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001
  • Serenting and Torok Bare Beach
    ‪15 min walk‬
  • Kuta Beach
    ‪18 min walk‬
  • Mandalika International Street Circuit
    ‪7 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom, Private Pool

Deluxe Villa, 1 Bedroom, Private Pool

Deluxe Villa, 1 Bedroom, Private Pool

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Separate bedroom
Bidet
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
Ceiling fan
Day bed
  • 66 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Bidet
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
Day bed
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Minibar, in-room safe, desk, iron/ironing board

Family Suite, Connecting Rooms (Standard)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
2 bedrooms
Bidet
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed (Shared Pool)

Deluxe Villa, 1 King Bed (Shared Pool)

Deluxe Villa, 1 King Bed (Shared Pool)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Separate bedroom
Bidet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Ceiling fan
Bidet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
Bidet
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Kuta

A family-friendly stay in Kuta awaits you at Novotel Lombok Resort and Villas. Within just a 15-minute stroll, you'll find Serenting and Torok Bare Beach and Seger Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering can include hot stone massages and body scrubs along with aromatherapy and reflexology. The restaurant, Spice Market, serves Regional cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. 646 square feet (60 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4-property class Kuta hotel, you'll find Kuta Beach.

What's nearby

  • Serenting and Torok Bare Beach - 15 min walk - 1.3 km
  • Kuta Beach - 18 min walk - 1.6 km
  • Pantai Seger - 1 min drive - 0.7 km
  • Mandalika International Street Circuit - 7 min drive - 4.3 km
  • Tanjung Aan Beach - 17 min drive - 10.0 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 28 min drive

Restaurants

  • ‪Terra - ‬4 min drive
  • ‪Mia Mias Kitchen - ‬4 min drive
  • ‪El Bazar - ‬4 min drive
  • ‪Kemangi Bar & Kitchen - ‬3 min drive
  • ‪surfers bar Kuta Lombok - ‬4 min drive

About this property

Novotel Lombok Resort and Villas

On private beach with 3 outdoor pools, near Kuta Beach
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Novotel Lombok Resort and Villas, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool and a fitness centre. Self parking is free.

This 4-star Kuta hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Novotel Lombok Resort and Villas offers 102 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 39 reviews
The price is AU$130
includes taxes & fees
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Pullman Lombok Merujani Mandalika Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 205,700 for adults and IDR 102,850 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Market

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Playground
  • Scuba diving
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Lombok Resort and Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 205700 for adults and from IDR 102850 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Frequently asked questions

What is the cancellation policy at Novotel Lombok Resort and Villas?

Novotel Lombok Resort and Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Lombok Resort and Villas?

As of 19 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Lombok Resort and Villas on 18 Apr 2025 start from AU$121.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Lombok Resort and Villas?

Yep, Novotel Lombok Resort and Villas has a free self car park.

Are there any beaches close to Novotel Lombok Resort and Villas?

Yep, Novotel Lombok Resort and Villas is a short 18-minute walk from Kuta Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment.

Is there a spa on site at Novotel Lombok Resort and Villas?

Yep, there is an onsite spa at Novotel Lombok Resort and Villas. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Novotel Lombok Resort and Villas have a pool?

Novotel Lombok Resort and Villas has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Novotel Lombok Resort and Villas?

Novotel Lombok Resort and Villas features a private beach, 3 outdoor pools and a full-service spa.

Is Novotel Lombok Resort and Villas family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Lombok Resort and Villas is a hit with families.

Does Novotel Lombok Resort and Villas serve breakfast?

Yeah, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Lombok Resort and Villas?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Lombok Resort and Villas?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Lombok Resort and Villas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Novotel Lombok Resort and Villas?

No, pets and service animals are not allowed.

Novotel Lombok Resort and Villas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 298 reviews
Rating 8 - Good. 113 out of 298 reviews
Rating 6 - Okay. 38 out of 298 reviews
Rating 4 - Poor. 18 out of 298 reviews
Rating 2 - Terrible. 4 out of 298 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms and great service. The property is quite far out of town so you need to take a car at IDR50k each way to get into Kuta. The main down side was the pool layout, you could not have any sunbeds by the pool as pool was raised up on all sides. Bit of a strange design which made it hard to just relax by the pool which was a shame.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Janice

Travelled with partner
Not a lot to do in the area. Service was ok but English was lacking for many of the staff. Menu on restaurant different from the one on site. Food was ok but not great
Stayed 1 night in Oct 2024

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5 great hotel. Missing a few things
Everything about this hotel is amazing. Just a few amenities were missing such as slippers, toothbrush, shower cap.
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ethnic design and innovative layout of the rooms and private and semi private villas with individual pools. Great for families. Staff were helpful and very friendly. Food was good, delicious breakfast buffet. Above ground pool was beautiful and had a lovely view but not great for swimming, only accessible by steps. Beach was beautiful but annoying to be constantly approached by street sellers. We walked to the nearby hill with stunning views of both the ocean and the Madalika racetrack. Very annoying listening to the sounds from the race track. Hills and beach beside the racetrack was shockingly littered with plastics and general garbage.
Stayed 3 nights in Aug 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property it’s our third time here but it doesn’t seem as good as it used to be. Both our sinks were clogged and the stoppers were dirty. The restaurant has gotten super pricey and the service charge is twice other hotels. Breakfast was good but very limited in choice and quantity. For the price we hope for better.
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Stayed 1 night in May 2024

8/10 Good

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time
Stayed 2 nights in Mar 2024

10/10 Excellent

Poh Cheng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
staff were excellent
Stayed 5 nights in Sep 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Novotel was last minute, due to travel issues between Jakarta and Bali. I wish I would have spent my entire time at Novotel. The beach was amazing and staff incredible. The room was clean and modern, while the property was classic and well maintained. Check my Insta story @emderrevin for a sneak peak of what to expect. I will return for a much longer stay.
Stayed 1 night in Jun 2023

2/10 Terrible

Jun Toshio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel
The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.
Stayed 3 nights in May 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach
Comfortable, nice beach, access to town by car
Stayed 3 nights in May 2023

10/10 Excellent

Jeff

Stayed 1 night in Apr 2023

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Emma, Wantirna South

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and great property.
Stayed 5 nights in Oct 2022

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally quite satisfied overall.
Stayed 10 nights in Aug 2022

8/10 Good

Ikarini

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

BRIGITTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Mom Pee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A right choice for our stay at Kuta
We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.
Stayed 1 night in Jan 2020

10/10 Excellent

Tim, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.
Stayed 3 nights in Jan 2020