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M Hotel

3.0 star property
Hotel with free local shuttle, a short walk to Niseko Mountain Resort Grand Hirafu
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Hotel

Lobby
Exterior
Front of property
Lockers
Suite, Non Smoking | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
170-145 Aza Yamada, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    2 min walk
  • Noasc
    3 min drive
  • Annupuri
    10 min drive

Room options

Single Room

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Similar properties

Aerial view

Midtown Niseko

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (150)
The price is AU$118
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Midtown Niseko

About the area

Kutchan

At M Hotel you'll be within just a 5-minute stroll of Niseko Mountain Resort Grand Hirafu and within 20 minutes of Niseko-Shakotan-Otarukaigan Quasi-National Park. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, concierge services and luggage storage. Other amenities include laundry facilities and ski storage. There's also self parking, along with the convenience of a free area shuttle. .Within a 20-minute drive of this 3-property class Kutchan hotel, attractions include Niseko Annupuri Gondola and Niseko Moiwa Ski Resort.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 2 min walk - 0.3 km
  • Kutchancho Asahigaoka Ski Area - 10 min drive - 6.8 km
  • Niseko Annupuri Gondola - 12 min drive - 10.5 km
  • Niseko Annupuri International Ski Area - 15 min drive - 12.2 km
  • Niseko Hanazono Resort - 20 min drive - 7.1 km

Getting around

  • Kutchan Station - 8 min drive
  • New Chitose Airport (CTS) - 117 min drive

Restaurants

  • ‪Wild Bill's - ‬3 min walk
  • ‪The Barn - ‬1 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬1 min walk
  • ‪Musu - ‬2 min walk
  • ‪蟹鮨加藤 ニセコ店 - ‬4 min walk

About this property

M Hotel

Hotel with free local shuttle, a short walk to Niseko Mountain Resort Grand Hirafu
M Hotel offers its guests a vending machine, ski storage, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. M Hotel also features laundry facilities, a front desk safe, and a lift. For a fee, parking is available.
  • 36 guestrooms or units
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
M Hotel offers 36 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Parking on site (JPY 1,500 per day)

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 35000 per vehicle (one way)
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

M Hotel Kutchan
M Kutchan
M Hotel Hotel
M Hotel Kutchan
M Hotel Hotel Kutchan

Frequently asked questions

Is parking available at M Hotel?

Yep, M Hotel has a self car park for JPY 1500 per day.

Is there a free airport shuttle available at M Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at M Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at M Hotel?

No, only service animals are allowed.

M Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 42 reviews" "
Rating 8 - Good. 12 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ziv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel, friendly staff
Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Stayed 5 nights in Feb 2024

6/10 Okay

Miguel

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful to pick up and drop offs
Stayed 10 nights in Feb 2024

6/10 Okay

Juver

Over-priced
Don't expect too much! Most of the staff are under working holiday visa
Stayed 2 nights in Jan 2024

10/10 Excellent

Shin Fung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Stayed 3 nights in Jan 2024

6/10 Okay

KA CHUN

Stayed 7 nights in Jan 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service
Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Stayed 11 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 stay
My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Stayed 4 nights in Feb 2020

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Stayed 4 nights in Feb 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niseko Stay
Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 8 nights in Jan 2020

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
'M'hotel where 'M' stands for mediocre.
Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location. Not too far From food and mini mart. Definitely maybe five minutes walk to rental shop
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff were very friendly and helpful especially Stella. Daily breakfast was sufficient to fuel up for the ski slopes! Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for skiing
Stayed here twice now and highly recommend this hotel. Clean good-sized rooms for relatively good prices (not cheap, but reasonable compared to other Hirafu hotels of the same spec), lockable ski racks and kit storage lockers, great buffet breakfast, and free transfer service to the bus station on arrival and departure. Only approx 10 min walk from the nearest chairlift (in ski boots), and close to the main restaurants and bars in Hirafu. Rhythm ski rental shop (biggest rental shop in town) is a 5 min walk. One to watch - the road outside can get VERY icy and is on a hill, so cheap snow spikes come in useful.
Stayed 6 nights in Feb 2019

8/10 Good

Pamela, Singapore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, near many restaurants and convenience stores. The room is quite spacious. My only complain is it doesn’t have Japanese toilet in the rooms! A special mention to one of the staff member Farren. I lost my pouch with my passport inside while walking to Lawson. Her initiative to call the establishments along the pathway to Lawson was my saving grace! She was patient and helpful throughout the ordeal. THANK YOU FARREN!
Stayed 5 nights in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Hirafu lower village, easy walk to everything including slopes. Breakfast was good, rooms were clean, shower was large. No complaints.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, except very noisy at night with bass beat from next-door club coming through the windows half the night. Rooms are quite small. Very limited parking. Like everything in Niseko, overpriced for what you get.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great staff and real close to the pow! Nice and quite
Stayed 8 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2019