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Hotel Aifa

3.0 star property
Hotel in Labuan with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Aifa

Executive Room
Deluxe Twin | View from room
Deluxe Queen
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
U0217, Jalan Tun Mustapha, Labuan, Wilayah Persekutuan Labuan, 87007
  • Labuan Museum
    4 min walk
  • Financial Park
    10 min walk
  • An'Nur Jamek Mosque
    10 min walk
  • Labuan (LBU)
    4 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Bathrobes
Private bathroom
Separate bath and shower
Minibar
Coffee/tea maker
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Plasma TV
Bathrobes
Private bathroom
Shower/bath combination
Minibar
Coffee/tea maker
Electric kettle
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Bathrobes
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Queen

Deluxe Queen | View from room

Deluxe Queen

Highlights

Air conditioning
Plasma TV
Bathrobes
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
Free bottled water
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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for 1 night
includes taxes & fees
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About the area

Labuan

At Hotel Aifa you'll be within just a 10-minute stroll of Labuan Museum and Financial Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Lido, serves international cuisine and is open for breakfast, lunch and dinner. Star is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a business centre and a 24-hour front desk. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Labuan hotel include An'Nur Jamek Mosque and Labuan International Sea Sport Complex.

What's nearby

  • Financial Park - 10 min walk - 0.8 km
  • An'Nur Jamek Mosque - 10 min walk - 0.9 km
  • Labuan International Sea Sport Complex - 3 min drive - 1.9 km
  • Labuan Golf Club - 4 min drive - 2.9 km
  • Layang-Layang Beach - 16 min drive - 10.4 km

Getting around

  • Labuan (LBU) - 4 min drive

Restaurants

  • ‪Marrybrown Labuan - ‬1 min walk
  • ‪Island Garden Food Centre & Cafe - ‬2 min walk
  • ‪Ayam Penyet Ria - ‬6 min walk
  • ‪Nam Thong Coffee Shop - ‬2 min walk
  • ‪Cincau Ah Meng - ‬1 min walk

About this property

Hotel Aifa

Hotel in Labuan with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Hotel Aifa also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. For a fee, parking is available.

  • 139 guestrooms or units
  • 10 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Bellhop
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Aifa offers 139 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with satellite channels. Bathrooms include dressing gowns, slippers and complimentary toiletries.

This Labuan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 0.50 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lido
  • Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 10 floors
  • Banquet hall

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25 for adults and from MYR 16 for children
  • Self-parking fee: MYR 0.50 per day
  • Rollaway bed fee: MYR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Property is also known as

Hotel Aifa Labuan
Aifa Labuan
Hotel Aifa Labuan Island/Labuan Town
Hotel Aifa Hotel
Hotel Aifa Labuan
Hotel Aifa Hotel Labuan

Frequently asked questions

What is the cancellation policy at Hotel Aifa?

Hotel Aifa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Aifa?

Yep, Hotel Aifa has a self car park for MYR 0.50 per day.

Are there any beaches close to Hotel Aifa?

The closest beach to Hotel Aifa is Layang-Layang Beach (8.3 km).

Does Hotel Aifa serve breakfast?

Yep, buffet brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Aifa?

No, Hotel Aifa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Aifa?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Aifa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Aifa?

No, pets are not allowed.

Hotel Aifa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 143 reviews" "
Rating 8 - Good. 61 out of 143 reviews" "
Rating 6 - Okay. 20 out of 143 reviews" "
Rating 4 - Poor. 6 out of 143 reviews" "
Rating 2 - Terrible. 6 out of 143 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service, amenities
Several parts of the room were falling apart, the ceiling near the air conditioner was mouldy, the ironing board holder wasn't screwed to the wall, the towel hanger was hanging off. The bathroom bath plug was filled with hair. In the bathroom we encountered a cockroach. The floor was constantly wet possibly due to the bath or toilet leaking. The do not disturb and clean room buttons were broken, thankfully they had signs... But they only cleaned our room once over 3 days so we had to buy toilet roll as we had ran out. This was a business suite and I expected better quality. But the building is outdated and requires maintenance or refurbishment..
Stayed 3 nights in May 2024

8/10 Good

GIM-LOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Feb 2024

8/10 Good

Hasan, Kota Kinabalu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The hotel is a bit old and need some maintenance. AC unable to control fan speed only can adjust temperature. Hot water not hot enough.
Stayed 2 nights in Jan 2024

6/10 Okay

Poon w

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
the hotel situated in town which is good for tourist hotel not upgrade or renovated after years even carpet are dirty & smell not replace staff work not to stadard we even have cockroach inside room every service or request will be charged
Stayed 2 nights in Dec 2023

6/10 Okay

Raphael

Business traveller
Liked: Cleanliness, staff & service
Alas , hotel feels aged. Breakfast will be better to eat out.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kok Leong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
One of the best hotels in Labuan
Stayed 3 nights in Aug 2023

8/10 Good

Anil Chandru

Stayed 1 night in May 2023

4/10 Poor

TEKFOH, Palm Springs

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Checked into a room and AC was not working. Waited a while and still not working. Finally staff member came up and said they do have an issue with the AC. Moved to another room and was better. Unfortunately, the corridors were not air conditioned and was very uncomfortable.
Stayed 3 nights in Apr 2023

2/10 Terrible

kheng siew

Stayed 5 nights in Mar 2023

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was rather dated but comfortable. The original room we got had a faulty aircon. Initially they suggested we wait for them to fix the aircon (possibly no gas, they weren't sure either) at 10.30pm. We requested a new room as it's late and we wanted to shower and sleep. Luckily this was granted. As with all our other stays at this hotel, it is comfortable. Bring your own blanket if you are travelling with a child and they are sleeping on the sofa. They'll charge for the blanket, we brought ours this time round. Breakfast-wise this time we didn't eat there. But from our other times at this hotel, the breakfast is very basic and will get you to lunchtime.
Stayed 1 night in Jan 2023

10/10 Excellent

azlan shah

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great hotel and location
Stayed 5 nights in Jan 2023

10/10 Excellent

azlan shah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

4/10 Poor

Melvin, Singapore

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Got a room that has a smell in it. Bedsheet was not changed and still with stains of blood only discovered on my last day. Can find long hair remaining from donno who. Was disgusted at the end of the day.

8/10 Good

Hj Puasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

ROSMADI

Stayed 3 nights in Sep 2022

10/10 Excellent

Kee joon

Stayed 1 night in Aug 2022

6/10 Okay

Khin Choy, Klang

Business traveller
I think the hotel is good, just that the upkeep still need more effort. The breakfast is not good though.
Stayed 2 nights in Jun 2022

8/10 Good

ANUAR

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, big clean room, friendly and helpful staffs and great location in the centre of town.
Stayed 2 nights in May 2022

2/10 Terrible

Jim Kian Hock

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Despite placing "DO NOT DISTURB" sign at the door knob outside, staff still enter the room.
Stayed 3 nights in Feb 2022

10/10 Excellent

Mohamed Huzaifah, ALOR GAJAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome by the staff. Clean.
Stayed 3 nights in Nov 2021

10/10 Excellent

MASLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcoming
friendly front desk
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Breakfast menu
Breakfast buffet it is not a buffet and not clean also hygiene as there are small flies which is taking a nap on their fruit platters.Further more , The variety of breakfast menu is really bad.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020