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K+K Palais Hotel

4.0 star property
Family-friendly hotel in Vienna with a 24-hour front desk

Photo gallery for K+K Palais Hotel

Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
In-room dining
Reception
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Rudolfsplatz 11, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪9 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • Vienna Christmas Market
    ‪15 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪26 min drive‬

Room options

View all photos for Spacious Family

Hypo-allergenic bedding, minibar, in-room safe, desk

Spacious Family

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Spacious Park View

Hypo-allergenic bedding, minibar, in-room safe, desk

Spacious Park View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 18 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Cosy Urban

Hypo-allergenic bedding, minibar, in-room safe, desk

Cosy Urban

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Vienna

A family-friendly stay in Vienna awaits you at K+K Palais Hotel. Within just a 10-minute stroll, you'll find popular attractions like St. Stephen's Cathedral and Stephansplatz. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of airport drop-off service. .Attractions within a 15-minute walk of this 4-property class Innere Stadt hotel include Hofburg Imperial Palace and Vienna Christmas Market.

What's nearby

  • Stephansplatz - 8 min walk - 0.7 km
  • St. Stephen's Cathedral - 9 min walk - 0.8 km
  • Hofburg Imperial Palace - 11 min walk - 1.0 km
  • Vienna Christmas Market - 15 min walk - 1.3 km
  • Vienna State Opera - 19 min walk - 1.6 km

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Dino's American Bar - ‬3 min walk
  • ‪Pasta e Basta - ‬3 min walk
  • ‪Kolar - ‬2 min walk
  • ‪Ignacio Vinos E Ibéricos - ‬3 min walk
  • ‪Dolce Pensiero - ‬2 min walk

About this property

K+K Palais Hotel

Family-friendly hotel in Vienna with a 24-hour front desk
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly K+K Palais Hotel. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • Built in 1981
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
K+K Palais Hotel offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Parking on site (EUR 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 7 January 2025 to 1 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.524 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Airport shuttle fee: EUR 56 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

K&K Palais Hotel Vienna
K&K Palais Hotel
K&K Palais Vienna
K K Palais Hotel Vienna
K K Palais Hotel
K K Palais Vienna
K K Palais
Hotel k Palais
k Palais Hotel
K+K Palais Hotel Hotel
K+K Palais Hotel Vienna
K+K Palais Hotel Hotel Vienna

Frequently asked questions

What is the cancellation policy at K+K Palais Hotel?

K+K Palais Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at K+K Palais Hotel?

Yep, K+K Palais Hotel has a self car park with in/out privileges for EUR 40 per day.

Is K+K Palais Hotel family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that K+K Palais Hotel is a hit with families.

Does K+K Palais Hotel serve breakfast?

Sure does, buffet breakfast is offered weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at K+K Palais Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

What time are check-in & check-out at K+K Palais Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at K+K Palais Hotel?

Furry friends are welcome at K+K Palais Hotel, with food and water bowls on offer.

K+K Palais Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, powerful hot shower, good breakfast, friendly staff, close walk to metro.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Dubrovchenko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Muhammad Ahsan

Stayed 2 nights in Nov 2024

8/10 Good

Eleazar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price, location is good an close to major attraction (10-15 min walk)
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna winter markets 2024
Very pleasant stay, ideal location. Clean rooms and bathroom. Good quality of breakfast items. Very friendly and helpful staff. Only negative, room was far too hot. Needed to open window or put on aircon, but that could just be us.
Stayed 4 nights in Nov 2024

10/10 Excellent

George

Stayed 6 nights in Sep 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
K+K for the win!
We had a pleasant return stay at the K+K. Like before, we chose a room with a view of the Rudolfsplatz, and could admire the treetops and the houses opposite. The breakfast buffet was good, and the Cafe Melange a plus. The staff is nice and very helpful. And easy walk will take guests to Hoher Markt, Hofburg, the Stephansdom, etc.
Stayed 7 nights in Oct 2024

8/10 Good

Peter, Wallisellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 4 nights in Oct 2024

8/10 Good

Jelena

Stayed 5 nights in Oct 2024

10/10 Excellent

Brodie

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice spacious room wonderful breakfast. Comfortable beds.
Stayed 3 nights in Oct 2024

6/10 Okay

Shelley

Travelled with family
Liked: Property conditions & facilities
The stay was fine . Nothing bad but nothing outstanding.
Stayed 3 nights in Oct 2024

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

JINMEI

Stayed 3 nights in Sep 2024

10/10 Excellent

Sangay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience.
Stayed 5 nights in Oct 2024

8/10 Good

Elaine

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Farshid

Stayed 4 nights in Aug 2024

10/10 Excellent

Kaveh

Business traveller, Travelled with group
Liked: Cleanliness, amenities
location was good
Stayed 2 nights in Aug 2024

8/10 Good

Gunjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was conveniently located. The room was nicely appointed but seemed to run warm no matter the temperature setting. Some of the staff was very helpful and knowledgeable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Disliked: Staff & service
Hotel was fine al staff very helpful except for a rude and very unhelpful reception when we checked out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Excellent stay. Nice staff Nice quiet neighborhood Comfortable bed & room Good AC Mini fridge, tv, WiFi, all good Grocery nearby Short walk to center of commercial district. Easy access to Uber & airport. Good price considering ongoing events.
Stayed 3 nights in Aug 2024