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Embassy Suites by Hilton Philadelphia Airport

3.5 star property
Suburban Philadelphia hotel in Southwest Philadelphia with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Philadelphia Airport

Indoor pool
Restaurant
Lobby
Exterior
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Room service
The price is AU$232
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
9000 Bartram Avenue, Philadelphia, PA, 19153
  • Citizens Bank Park
    9 min drive
  • Wells Fargo Center
    9 min drive
  • Lincoln Financial Field
    9 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    5 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Bathroom

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Premium bedding
Sofa bed
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

Bathroom shower

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bathroom shower

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Premium bedding
Sofa bed
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Premium bedding
Sofa bed
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Suite, 2 Double Beds, Non Smoking (2 Rooms)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Double Beds, Allergy Friendly

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Doubletree by Hilton Philadelphia Airport

Pool
Free airport shuttle
Pet-friendly
Free WiFi
3.6 out of 5, Good, (2280)
The price is AU$208
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Doubletree by Hilton Philadelphia Airport

About the area

Philadelphia

At Embassy Suites by Hilton Philadelphia Airport you'll be 2.6 km (1.6 mi) from John Heinz National Wildlife Refuge at Tinicum and 4.4 km (2.7 mi) from Simeone Foundation Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .Embassy Grill is the hotel's own bar. Enjoy the gym and Hot tub. 4568 square feet (424 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Southwest Philadelphia hotel include Fort Mifflin and Bartram's Garden.

What's nearby

  • Citizens Bank Park - 9 min drive - 9.1 km
  • Wells Fargo Center - 9 min drive - 9.0 km
  • Lincoln Financial Field - 9 min drive - 9.5 km
  • University of Pennsylvania - 11 min drive - 10.7 km
  • Rittenhouse Square - 14 min drive - 13.5 km

Getting around

  • Island Ave & Suffolk Ave Tram Stop - 3 min drive
  • Philadelphia Eastwick Station - 13 min walk
  • Philadelphia International Airport (PHL) - 5 min drive

Restaurants

  • ‪Jack Duggan's Pub - ‬4 min drive
  • ‪La Colombe Torrefaction - ‬4 min drive
  • ‪Bud & Marilyn's - ‬5 min drive
  • ‪Dunkin - ‬5 min drive
  • ‪Local Tavern - ‬6 min drive

About this property

Embassy Suites by Hilton Philadelphia Airport

Suburban Philadelphia hotel in Southwest Philadelphia with free breakfast
Embassy Suites by Hilton Philadelphia Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4568 square feet (424 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Philadelphia Airport. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Philadelphia hotel.

  • 263 guestrooms or units
  • 5 levels
  • 4568 sq ft of conference space
  • 424 sq. m of conference space
  • Built in 1990
  • Continental breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Philadelphia Airport offers 263 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free train station pick-up shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Extended parking on site (USD 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Embassy Grill
  • Grille at the Reserve

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,568 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Living room
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per day (in/out privileges)
  • Extended parking fee: USD 20 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 400063

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 5:00 PM
  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Philadelphia Airport
Embassy Suites Philadelphia Airport
Philadelphia Airport Embassy Suites
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Embassy Suites Philadelphia Airport Hotel
Embassy Suites Philadelphia Airport
Embassy Suites by Hilton Philadelphia Airport Hotel
Embassy Suites by Hilton Philadelphia Airport Philadelphia
Embassy Suites by Hilton Philadelphia Airport Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Philadelphia Airport?

Embassy Suites by Hilton Philadelphia Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Philadelphia Airport?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Philadelphia Airport on 22 Dec 2024 start from AU$231.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Philadelphia Airport?

Yep, Embassy Suites by Hilton Philadelphia Airport has a self car park with in/out privileges for USD 25.00 per day. Additionally there is extended parking for USD 20 per night. Onsite parking is limited.

Does Embassy Suites by Hilton Philadelphia Airport have a pool?

Embassy Suites by Hilton Philadelphia Airport has an indoor pool. The pool is open 8:00 AM to 5:00 PM.

What makes Embassy Suites by Hilton Philadelphia Airport a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Philadelphia Airport.

Does Embassy Suites by Hilton Philadelphia Airport serve breakfast?

Yep, guests are hooked on the free continental breakfast here! Available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Philadelphia Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Embassy Suites by Hilton Philadelphia Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Philadelphia Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Philadelphia Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 686 out of 1789 reviews" "
Rating 8 - Good. 366 out of 1789 reviews" "
Rating 6 - Okay. 284 out of 1789 reviews" "
Rating 4 - Poor. 209 out of 1789 reviews" "
Rating 2 - Terrible. 244 out of 1789 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gibwa

Travelled with family
Liked: Room comfort
The stay was OK however ending breakfast at 930 took many by surprise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, loved the cocktail hour, margaritas were very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've been in, quality customer service and amenities.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
The hotel was nice, clean, and the staff was attentive. The room was very comfortable. Wife and I liked that the bedroom was separated from the rest of the room. Even though the hotel is close to PHL, we rarely, almost never heard air traffic and our room’s window faced the airport. We had a good visit, pleasant stay.
Stayed 5 nights in Aug 2024

4/10 Poor

Bernie

Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at front desk was good. Young man at front desk was good. The Embassy Suite driver who picked us up was good, van was loud and sounded like it was going to break down. Driver on way to airport was rude. Food was good. I saw a mouse roaming during happy hour. The bar folks were nice. The Philly sandwich was good. Appreciated the happy hour freebies. Very dated place. Tired. A roach in my bathroom. Breakfast area had talking staff and dirty tables to service. Professionalism was below average.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Taneehia

Stayed 1 night in Aug 2024

8/10 Good

Shykeema

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Breakfast was below par
Stayed 1 night in Aug 2024

6/10 Okay

Lynn, Shelby Township

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms were clean and comfortable. Breakfast was great. Would have rated hotel higher but seems that this is a spot locals use to bring kids to celebrate birthdays/other occasions. Completely took over pools/ hot tubs made unusable for other guests. Kids eere allowed to run hallways well past 1 AM. Mentioned thid at checkout and just git an eye roll from desk clerk. Asked to see manager and clerk said they were coming in later that morning but she would pass in message ( yes sure that didn’t happen).
Stayed 2 nights in Aug 2024

8/10 Good

Genecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and pleasant, the accommodations were clean. however i did see an accumulation of trash outside in the parking area over my 3 nights and i wish they had cleaned it up.
Stayed 3 nights in Aug 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service
Close to airport; great when a flight cancels. Nothing really around to walk to do. Beds were very comfy and rooms clean. Hotel itself is a little worn, but overall a good place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Josh

Very worn hotel. It was a busy Sunday. Night and they only had one shuttle running back and forth to the airport. I had to wait multiple trips before I could get on. An hour from baggage claim to the hotel that is 3 miles away. Carpet is worn. Just a bit outdated. Needs work.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Good
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay.
Stayed 1 night in Aug 2024

4/10 Poor

Latrelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged for parking and I never parked the car. I did let the front door know that the gas paid as they left. Also, I had charges to my room that were no charges placed on my room by my family. I was so later other children was going into the convenience, part of the hotel and charging it to random room numbers. Then the pool began to get overcrowded, and there is no age limit for the hot tub. Other guests wanted to utilize hot tub but they walked out do to all the kids
Stayed 2 nights in Aug 2024

8/10 Good

Dick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking is pricey…should be free. Seems to be an older property but it’s OK. Overall Staff was nice. Check in person seemed distracted though. Checkout person also didn’t seem to want to bother with me.
Stayed 1 night in Aug 2024

2/10 Terrible

Keith M, Deland

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Only one washer and dryer. Staff was very nice. Not much around the area.
Stayed 1 night in Aug 2024

4/10 Poor

Mary

Think twice if you’re wanting the shuttle
After a very long travel day, all I wanted was to get to the hotel. I was told the shuttle comes every 30 minutes. I waited an hour and a half. Never again. I will never stay at this hotel because of that.
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport Hotel!!
Spotless!!
Stayed 1 night in Aug 2024

6/10 Okay

Dana

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Walking through the hall we ran into guests who let their dog run around the entire hotel without a care for the other guests and guests dripping pool water all over the hotel making for a big mess and hazards. They permanately leave the wet floor sign in the elevator. There were also pool towels piled in the hallways to the rooms. Our hotel room was pretty clean and nice until we entered the bathroom, the toilet was crooked and looked as if someone tried to walk off with the toilet and failed. It made it rather hard to use the bathroom at a crooked angle. There was no towel hook because someone broked it off. Maybe the same person who tried to take the toilet to go. When taking a shower we had no hot water leaving it on the hottest setting for 15 minutes only gave us luke warm water. The sink also did not drain properly and when our towels were restocked after night one they only restocked our room with one towel as if we should battle to the death over who gets the use of the one towel. The breakfast was also hardly warm even when the restocker brought out a fresh pan seconds before we got in line, the eggs were also very runny but overall not a terrible variety of options and plenty of dining space. Overall its not a terrible place but I think some upgrades and increased prices might bring a better clientel and some better management of the property to keep it tidy and maybe being a pet friendly hotel isnt the best option for an open concept hotel.
Stayed 2 nights in Aug 2024