Kimpton Hotel Palomar Philadelphia, an IHG Hotel

4.5 star property
Art Deco Philadelphia hotel in Center City with a 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kimpton Hotel Palomar Philadelphia, an IHG Hotel

Front of property - evening/night
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Meeting facility
Presidential Suite | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
117 S 17th St, Philadelphia, PA, 19103
  • Rittenhouse Square
    4 min walk
  • City Hall
    9 min walk
  • Kimmel Center for the Performing Arts
    10 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    16 min drive

Room options

Room, 1 Queen Bed (City Single)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 109 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Jetted Tub, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Essential)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 22.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Frette Italian bed sheets
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, City View (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Philadelphia

A luxury stay in the heart of Philadelphia awaits you at Kimpton Hotel Palomar Philadelphia, an IHG Hotel. Within a 5-minute stroll you'll find Rittenhouse Square and Pennsylvania Convention Center within a 15-minute walk. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Square 1682, is open for breakfast, lunch and dinner. 4499 square feet (418 square metres) of event facilities include meeting rooms and conference space. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. Local cuisine breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Center City hotel include Reading Terminal Market and University of Pennsylvania.

What's nearby

  • Rittenhouse Square - 4 min walk
  • Pennsylvania Convention Center - 12 min walk
  • Reading Terminal Market - 13 min walk
  • Liberty Bell Center - 3 min drive
  • Philadelphia Museum of Art - 3 min drive

Getting around

  • 15th-16th & Locust Station - 5 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 20 min walk
  • Philadelphia International Airport (PHL) - 16 min drive

Restaurants

  • ‪Gran Caffe L'Aquila - ‬2 min walk
  • ‪Capital One 360 Cafe - ‬1 min walk
  • ‪S J Liberty Place Food - ‬3 min walk
  • ‪Cava - ‬2 min walk
  • ‪Dig - ‬2 min walk

About this property

Kimpton Hotel Palomar Philadelphia, an IHG Hotel

Art Deco Philadelphia hotel in Center City with a 24-hour fitness centre
Kimpton Hotel Palomar Philadelphia, an IHG Hotel offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. The luxury Kimpton Hotel Palomar Philadelphia, an IHG Hotel also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This Art Deco Philadelphia hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 25 levels
  • Conference rooms
  • 4499 sq ft of conference space
  • 418 sq. m of conference space
  • Built in 1930
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kimpton Hotel Palomar Philadelphia, an IHG Hotel offers 230 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Philadelphia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per 24-hour period)
  • Available in some public areas: WiFi (USD 12.99 per 24-hour period)

Parking and transport

  • Valet parking on site (USD 68.40 per night; includes in/out privileges)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1 PM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Square 1682

Family friendly

  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 28.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Fee for in-room wireless Internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 68.40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 702891

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar Hotel
Palomar Hotel Philadelphia
Palomar Philadelphia
Philadelphia Palomar

Frequently asked questions

What is the cancellation policy at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

Kimpton Hotel Palomar Philadelphia, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

As of 30 Oct 2024, prices found for a 1-night stay for 2 adults at Kimpton Hotel Palomar Philadelphia, an IHG Hotel on 25 Nov 2024 start from AU$264.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

Yep, Kimpton Hotel Palomar Philadelphia, an IHG Hotel has valet parking with in/out privileges for USD 68.40 per night.

What makes Kimpton Hotel Palomar Philadelphia, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as Frette Italian sheets and massage services available in the guestrooms, help set the scene for a romantic weekend at Kimpton Hotel Palomar Philadelphia, an IHG Hotel.

Is Kimpton Hotel Palomar Philadelphia, an IHG Hotel family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Kimpton Hotel Palomar Philadelphia, an IHG Hotel is a hit with families.

Does Kimpton Hotel Palomar Philadelphia, an IHG Hotel serve breakfast?

Yep, local cuisine breakfast is available on weekdays from 7:00 AM to 11:00 AM and weekends between 8:00 AM and 1 PM.

Is there a free airport shuttle available at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

No, Kimpton Hotel Palomar Philadelphia, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Hotel Palomar Philadelphia, an IHG Hotel?

Furry friends are welcome at Kimpton Hotel Palomar Philadelphia, an IHG Hotel, with food and water bowls on offer.

Kimpton Hotel Palomar Philadelphia, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1004 reviews" "
Rating 8 - Good. 217 out of 1004 reviews" "
Rating 6 - Okay. 111 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kenesha

Stayed 1 night in Jul 2024

10/10 Excellent

Rich

Stayed 1 night in Jul 2024

10/10 Excellent

Sunday, Quakertown

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Valet was seamless. Walking distance to Ritten House square and lots of great eateries!
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and courteous!
Stayed 1 night in Jul 2024

10/10 Excellent

bryant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, super nice and helpful. Our room was Perfect!!
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Jazmine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The overall cleanliness of the hotel could be improved. There was a distinct smell in the halls that was unpleasant. 2/4 of the elevators were also not operating, which made it difficult to get to the room at times. The technology in the room needs to be updated (speakers/alarm clock etc.) At least an option to watch Netflix would be great, and LED mirrors for the bathroom could really elevate the experience. This is probably the most out of date Kimpton I’ve seen in a while. The restaurant attached was great, and when u did need anything the front desk was very helpful.
Stayed 2 nights in Jul 2024

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service
Ok
Elevator noise- just bad luck with the room location. Otherwise fine.
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey, Norwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sparkling clean hotel in city
Stayed 2 nights in Jun 2024

10/10 Excellent

KENNETH

Stayed 2 nights in Jun 2024

10/10 Excellent

Emil, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Hala

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Our room while nice, backed up to two elevators which ran all night, vibrating through the walls. We didn’t think the bar met the Kimpton standard, drinks were okay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very lovely and accommodating. The amenities online claim there is parking, that is false. There is only valet which is almost $70 a day. Just something to be mindful of. There are parking garages in the area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Kristin

Stayed 5 nights in Jun 2024

6/10 Okay

Nerice

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I have visited this hotel for 10 years. During this visit,the AC in the front lobby felt like it was non-functional during a heat wave. I had forgotten a cell phone charger and though there is a sign in the bathroom stating that forgotten items can be borrowed at front desk, I was told there were no charging cords. When an unexpected rain storm came and I asked the front desk to borrow an umbrella, I was given what I found to be a broken umbrella once I went outside and was told to make sure to return it or I would be charged either or $30 or $40 fee (I don't remember which figure is correct). Finally the most disappointing part of the visit and the main reason that I have kept returning to this property--the King Spa room had a spa with a broken tub drain stopper. So while I was able to fill the tub, when it was time to drain it, the knob on the side of tub did not work so I had to try to get my nails under the drain stopper and pry it up to let the tub drain. Upon checking out of the hotel the following day, I reported the issue and was told that staff are aware of the problem and the issue is that the tubs are older and the company that made them and had parts for them is out of business. This information should have been shared at time of booking or at the very least upon check in and a tool to pry up the drain plug should have been provided. Either way, this is not what I expect from Hotel Palomar. This hotel truly needs some maintenance.
Stayed 1 night in Jun 2024

10/10 Excellent

Marc, Brooklyn

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akira was awesome. Really great front desk staff.
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
It was in the perfect location. Hotel rooms were so so
Stayed 2 nights in Jun 2024