Banyan Tree Lijiang

5.0 star property
Luxury Lijiang hotel in Gucheng District with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Banyan Tree Lijiang

1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Three Bedroom Mountain View Pool Villa,Jet pool must heated 4-6 hours prior use,in-villa pool closed | Bathroom
Daily buffet breakfast (CNY 210 per person)
Garden Suite

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym
  • Spa
    Spa
The price is AU$289
includes taxes & fees
13 Nov - 14 Nov

Explore the area

Map
Yuerong Road, Shuhe, Lijiang, Yunnan, 674100
  • Ancient Tea Horse Road Museum
    4 min drive
  • Black Dragon Pool
    7 min drive
  • Lijiang Mural
    9 min drive
  • Lijiang (LJG)
    43 min drive

Room options

Garden Suite

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 136 sq m
  • Sleeps 2
  • 1 King Bed

Garden Suite, Twin Beds

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 136 sq m
  • Sleeps 2
  • 2 Large Single Beds

Mountain View Suite, Twin Beds

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

Wellbeing Jet Pool Villa-King bed , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 326 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Three Bedrooms Mountain View Jet Pool Villa, Jet Pool needs to be heated 4-6 hours prior to usage

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 980 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

Plunge Pool Villa, Pool needs to be heated 6-8 hours prior to usage

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • 372 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Two Bedrooms Mountain View Jet Pool Villa ,Jet pool (Jacuzzi) needs to be heated 4-6 hours prior use

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 965 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Jet Pool Villa , Jet pool (Jacuzzi) needs to be heated 4-6 hours prior to usage

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 326 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Two Bedrooms Mountain View Duplex

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 228 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Three Bedroom Mountain View Pool Villa,Jet pool must heated 4-6 hours prior use,in-villa pool closed

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 980 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Single Beds

Mountain View Suite

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 99 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Two- bedroom Mountain View Duplex

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Wellbeing Jet Pool Villa-Twin

  • Sleeps 2
  • 2 Single Beds

Garden Suite-King

  • Sleeps 2
  • 1 King Bed

Jet Pool Villa-King

  • Sleeps 2
  • 1 King Bed

Wellbeing Jet Pool Villa-King

  • Sleeps 2
  • 1 King Bed

Two-bedroom Mountain View Jet Pool Villa

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Three-bedroom Mountain View Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

B.duck Family Friendly Villa (Double bed)

  • Sleeps 2
  • 1 King Bed

Mountain View Suite-King

  • Sleeps 2
  • 1 King Bed

Plunge Pool Villa

  • Sleeps 2
  • 1 King Bed

Garden Suite-Twin

  • Sleeps 2
  • 2 Single Beds

Jet Pool Villa-Twin

  • Sleeps 2
  • 2 Single Beds

Mountain View Suite-Twin

  • Sleeps 2
  • 2 Single Beds

Three-bedroom Mountain View Jet Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Similar properties

About the area

Lijiang

A luxury stay in Lijiang awaits you at Banyan Tree Lijiang. You'll be 1.9 km (1.2 mi) from Ancient Tea Horse Road Museum and 4.8 km (3 mi) from Black Dragon Pool. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Bai Yun Restaurant, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the nightclub, gym, outdoor tennis court and sauna. 6114 square feet (568 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Gucheng District hotel include Lijiang Old Town and Mu Family Mansion.

What's nearby

  • Ancient Tea Horse Road Museum - 4 min drive
  • Black Dragon Pool - 7 min drive
  • Lijiang Old Town - 9 min drive
  • Mu Family Mansion - 9 min drive
  • Lijiang Mural - 9 min drive

Getting around

  • Lijiang Railway Station - 28 min drive
  • Lijiang (LJG) - 43 min drive

Restaurants

  • ‪月泉客栈 - ‬4 min drive
  • ‪完美生活客栈 - ‬4 min drive
  • ‪Miles - ‬17 min walk
  • ‪1919Bar - ‬13 min walk
  • ‪龙潭咖啡 - ‬17 min walk

About this property

Banyan Tree Lijiang

Luxury Lijiang hotel in Gucheng District with 2 restaurants
Banyan Tree Lijiang offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 6114 square feet (568 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the luxury Banyan Tree Lijiang. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Lijiang hotel is smoke free.

  • 124 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • 6114 sq ft of conference space
  • 568 sq. m of conference space
  • Built in 2006
  • Nightclub
  • Supervised kid's activities
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
Banyan Tree Lijiang offers 124 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas and includes single sofa beds and day beds. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: CNY 210 for adults and CNY 105 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bai Yun Restaurant
  • Ming Yue Restaurant

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,114 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 488 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 210 for adults and from CNY 105 for children
  • Airport shuttle fee: CNY 400 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 488 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and UnionPay QuickPass
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and UnionPay QuickPass. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Banyan Tree Hotel Lijiang
Banyan Tree Lijiang
Lijiang Banyan Tree
Banyan Tree Lijiang Hotel Lijiang
Lijiang Banyan Tree Hotel
Banyan Tree Lijiang Hotel
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel
Banyan Tree Lijiang Hotel
Banyan Tree Lijiang Lijiang
Banyan Tree Lijiang Hotel Lijiang

Frequently asked questions

Is parking available at Banyan Tree Lijiang?

Yep, Banyan Tree Lijiang has a free self car park. Onsite parking is limited.

How much does it cost to stay at Banyan Tree Lijiang?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Banyan Tree Lijiang on 13 Nov 2024 start from AU$288.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Banyan Tree Lijiang?

Yep, there is an onsite spa at Banyan Tree Lijiang. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Banyan Tree Lijiang have a pool?

Banyan Tree Lijiang has an indoor pool.

What luxury perks are available at Banyan Tree Lijiang?

Banyan Tree Lijiang features a full-service spa, a nightclub and an indoor pool. All guestrooms come with premium bedding, private yards and dining areas.

What makes Banyan Tree Lijiang a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Lijiang.

Is Banyan Tree Lijiang family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Banyan Tree Lijiang is a hit with families.

Does Banyan Tree Lijiang serve breakfast?

Yep, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Banyan Tree Lijiang?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Banyan Tree Lijiang?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Banyan Tree Lijiang?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Banyan Tree Lijiang?

No, only service animals are allowed.

Is there a golf course on site at Banyan Tree Lijiang?

There is a golf course next to Banyan Tree Lijiang.

Banyan Tree Lijiang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 41 reviews" "
Rating 8 - Good. 9 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jingya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the highlight of our short stay in Lijiang. The hotel itself is a form of art in landscaping and architecture. A quiet, exquisite, and relaxing oasis just five mins walk away from the Suhe Old Town. The whole staff team is so kind and helpful. Our family of four (incl. elderly parents) enjoyed the wonderful food options, spa, and various hotel activities here. If I ever come back to Lijiang, I will def still stay here.

8/10 Good

David

Stayed 3 nights in May 2024

8/10 Good

joshua

Travelled with family
Liked: Room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Customer Service
Our trip to Yunnan wouldn‘t have been made pefect without the stay in Banyan Tree Lijiang. The credit must go to the staff, Elin. Elin is always courteous and responsive. She has been very helpful all the time. She is also very caring and always checks with us to see if we have any need. We stayed there for a couple of nights and then went to other places of Yunnan. On the very last day of our trip, we went back to stay there. Elin went out her way to prepare a better villa for us. Even though she wasn’t on roster on the day we were there, she made sure that other staff were aware of what to do. When compared to other 5 star hotels (including other countries), this is the best customer service we have ever come across. Elin‘s service has made Banjan Tree Lijang stand out.
Stayed 1 night in Mar 2024

10/10 Excellent

Shuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay to relax.
I had a most restful time and was so pampered by the attentive and helpful staff. The house-keeping team ensured that I lacked nothing and anticipated my needs, the servers at breakfast, particularly Fancy Yuen, remembers how I liked my coffee and makes it each day for me.
Stayed 5 nights in Dec 2023

10/10 Excellent

weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
condition of the property is excellent with great views. It is a taxi ride to most places but I enjoyed it there.
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, fine views, but the hotel is in need of considerable renovation. It is not the marvelous place it used to be.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay at Banyan tree Lijiang
Banyan tree Lijiang is a lovely resort close to Shuhe old town. The architecture of the resort has an ancient look with Jade dragon snow mountain as their backdrop. Convenient location to visit Lijiang’s attraction. After a day’s touring around, you can soak in their soothing spa to iron away the aching muscles. Me and my daughter had a lovely time staying there.

8/10 Good

Winnie Win Chi

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the money!
The condition of the hotel is very worn out. Cleanliness is below satisfactory.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perdent stay in idyllic setting. Great villas and very good staff.
Stayed 5 nights in Aug 2017

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem for escaping the normal life
excellent place to escape the mundane world for romance, relaxation and inner peace. a gem next to the historical old town, easy access to the snow mountain, and excellent service and amenities. but food quality can be improved, don't have a good wine collections or cocktails.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and service. We really enjoyed our stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Skys
Beautiful place and great hotel - perfect getawat location for blue skys, clear aire and culture

10/10 Excellent

Judy, San francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Definitely up to banyan tree standards. Expensive but worth the splurge.

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly Beautiful
This is the best high end hotel I've ever stayed at. It's beautiful and makes you feel really special. The in-room dining BBQ is very fun. The only downsides are that the staff don't speak English very well, and that the hotel tours and treks are 3 times the price of what you'd get if you just negotiated with a local driver.

10/10 Excellent

Michael, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
The best part of the stay was waking up to the view of beautiful Jade Dragon Snow Mountain - virtually at the foot of the bed. I believe that all the suites in the hotel have this view.
Main Courtyard
Registration Courtyard
Resgistration
View from room

8/10 Good

James, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, decent staff, but a bit far
hotel was very well maintained, in a spacious area with a spectacular view of the mountain. the room was very clean and spacious. the hotel staff was courteous but helpful. however, the bar hostess did not speak much english so it was a bit difficult to communicate. location is very far from city center so it's a hassle going in and out of the hotel to the city center. otherwise, a great place to find tranquility in an already tranquil city.

10/10 Excellent

Torunn, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in beautiful surroundings.
Lovely hotel in beautiful surroundings. Great spa with excellent messages. Friendly and most helpful staff. Distance to the rooms could be on the long side, it is a big resort. Highly recommended.

10/10 Excellent

Boris, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Amazing Amazing!
The best hotel with nicest service i have ever been to! It may be a little bit different if you cant speak chinese, as some of the personal cant speak that good english! But for me the stay was perfect! Dont take the normal room, go for a villa! The night was just beautiful. You can open up your bedroom, looking over your pool... The clouds, the plants, everything is moving. Plus you have a nice stereo system and i had an amazing cd in it! Try it, you wont regret!

8/10 Good

Joshua

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常宜人的家庭旅行
丽江悦榕庄景色很美,酒店就像个大园林,很让人放松。虽然是老酒店,但设施并不感觉老旧,维护比黄山悦榕庄好多了。 定的泡池别墅,酒店早早消毒并准备好了泡池。出去古城步行了一天后泡泡别提多惬意了。 服务也很贴心,工作人员很多很淳朴热情,前台的Nancy和餐厅的Fancy都给了我们很多帮助!
Stayed 2 nights in Sep 2022

10/10 Excellent

Chenguang, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent, absolutely my first choice to come next time. Room is ready big and quiet to stay.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
位置还OK,离玉龙雪山很近 服务上没啥特色
Stayed 1 night in Mar 2021