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Penha Longa Resort

5.0 star property
Luxury Sintra hotel in São Pedro de Penaferrim with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Penha Longa Resort

Meeting facility
Property grounds
Indoor pool, 3 outdoor pools, free pool cabanas, pool umbrellas
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Golf

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Estrada da Lagoa Azul, Sintra, 2714-511
  • Penha Longa Golf Course
    3 min walk
  • Quinta da Beloura
    6 min drive
  • Estoril Racetrack
    7 min drive
  • Cascais (CAT)
    20 min drive

Room options

View all photos for Junior Suite, Non Smoking, Resort View (Balcony)

Junior Suite, Non Smoking, Resort View (Balcony)

Junior Suite, Non Smoking, Resort View (Balcony)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Terrace (Terrace)

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Suite, 1 Bedroom, Non Smoking, Terrace (Terrace)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking, Golf View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Apartment, 3 Bedrooms, Non Smoking, Golf View

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 192 sq m
  • Golf view
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Suite, 1 Bedroom, Non Smoking, Resort View

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 415 sq m
  • Resort view
  • Sleeps 5
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Resort View

Presidential Suite, 1 Bedroom, Non Smoking, Resort View

Presidential Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 162 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Resort View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Executive Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 92 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 50 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Golf View

Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Family Suite, 2 Bedrooms, Non Smoking, Golf View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • 92 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, Non Smoking, Park View

Deluxe Room, Non Smoking, Park View

Deluxe Room, Non Smoking, Park View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Non Smoking, Balcony (Balcony)

Deluxe Room, Non Smoking, Balcony (Balcony)

Deluxe Room, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Sintra

A luxury stay in Sintra awaits you at Penha Longa Resort, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be 7.3 km (4.5 mi) from Quinta da Regaleira and 8.4 km (5.2 mi) from Sintra National Palace. Highlights at this family-friendly hotel include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Penha Longa Spa can include hot stone massages, sports massages, hydrotherapy and thalassotherapy along with access to the sauna. The restaurant, Penha Longa Mercatto, serves Italian cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, golf course and indoor swimming pool plus access to mini golf. 25 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free wired Internet in public areas, a gym and a Turkish bath/hammam. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class São Pedro de Penaferrim hotel include Estoril Casino and Castle of the Moors.

What's nearby

  • Estoril Racetrack - 7 min drive - 3.9 km
  • Quinta da Regaleira - 9 min drive - 7.3 km
  • Sintra National Palace - 12 min drive - 8.5 km
  • Pena Palace - 15 min drive - 10.4 km
  • Guincho Beach - 23 min drive - 13.5 km

Getting around

  • Sintra Tram Stop - 9 min drive
  • Estoril Station - 11 min drive
  • Lisbon (LIS-Humberto Delgado) - 39 min drive

Restaurants

  • ‪Restaurante Convívio - ‬4 min drive
  • ‪Arola - ‬2 min walk
  • ‪Il Mercato - ‬2 min walk
  • ‪Restaurante Café Plátano - ‬4 min drive
  • ‪Hamburgueria do Chef - ‬4 min drive

About this property

Penha Longa Resort

Luxury Sintra hotel in São Pedro de Penaferrim with 7 restaurants
As a guest of Penha Longa Resort, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a 24-hour business centre, 25 meeting rooms, and limo/town car service. An indoor pool, a children's pool, and a health club are also featured at the luxury Penha Longa Resort. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. Self parking and valet parking are free. A complete renovation of Penha Longa Resort was completed in April 2024.

Smoking is allowed in designated areas at this 5-star Sintra hotel.

  • 1 building
  • 204 guestrooms or units
  • 4 levels
  • 7 dining venues
  • 0 sq. m of conference space
  • Built in 1992
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
Penha Longa Resort offers 204 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 26-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Sintra hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in April 2024.

Penha Longa Spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Penha Longa Resort is listed in the 2021 Travel + Leisure 500.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arola
  • LAB by Sergi Arola
  • Midori
  • Penha Longa Mercatto
  • Spices

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 125 per accommodation, per stay, plus a one-time cleaning fee of EUR 125 and a deposit of EUR 175 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
  • Resort fee: EUR 0 per person, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 85 per vehicle (one way)
  • Pet deposit: EUR 175 per stay
  • Pet fee: EUR 125 per accommodation, per stay plus a one-off EUR 125 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 281

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Penha Longa
Penha Longa Resort
Penha Longa Resort Sintra
Penha Longa Sintra
Penha Longa Hotel & Golf Linho
Penha Longa Hotel And Golf Resort
Penha Longa Resort Portugal/Linho
Penha Longa Resort Hotel
Penha Longa Resort Sintra
Penha Longa Resort Hotel Sintra

Frequently asked questions

What is the cancellation policy at Penha Longa Resort?

Penha Longa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Penha Longa Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Penha Longa Resort on 4 Dec 2024 start from AU$463.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Penha Longa Resort?

Yep, Penha Longa Resort has a free self car park and free valet parking.

Are there any beaches close to Penha Longa Resort?

The closest beach to Penha Longa Resort is Costa da Caparica Beach (20.6 km).

Is there a spa on site at Penha Longa Resort?

Yep, Penha Longa Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Penha Longa Resort have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Penha Longa Resort?

Penha Longa Resort features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with memory foam beds, 24-hour room service and espresso makers.

What makes Penha Longa Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Penha Longa Resort.

Is Penha Longa Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as children's dinnerware and children's books in the guestrooms, it's no surprise that Penha Longa Resort is a hit with families.

Is there a free airport shuttle available at Penha Longa Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Penha Longa Resort?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Penha Longa Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Penha Longa Resort?

Cats and dogs are welcome at Penha Longa Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Is there a golf course on site at Penha Longa Resort?

Yep, Penha Longa Resort has a 27-hole golf course. A golf driving range, golf lessons and mini golf are available.

Penha Longa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 402 reviews" "
Rating 8 - Good. 59 out of 402 reviews" "
Rating 6 - Okay. 23 out of 402 reviews" "
Rating 4 - Poor. 13 out of 402 reviews" "
Rating 2 - Terrible. 5 out of 402 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

marissa

Stayed 1 night in Aug 2024

10/10 Excellent

Balram, CEDAR GROVE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing negative to say about the property. Everything is taken care of. There is not a NO in their vocabulary, everything is a YES. Just Beautiful Beautiful Beautiful
Stayed 1 night in Aug 2024

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, room comfort
The hotel is big and relatively dated. We had a lot of small issues which might have been because it was high season and busy. However, every day we had to ask for our toilet to be fixed because it leaked. It was never fixed and it was only the last day we were asked if we wanted a different room. Also, we gave our laundry the day before leaving and brought to the front desk and told them we were leaving and it needed to be ready for our departure the next day. Not only was it not ready but it hadn’t even gone to the wash. When we got it back it was mixed with someone else’s dirty clothes. The staff apologised and gave me a free nights worth of loyalty points from Marriott which was nice but I haven’t received them yet, but I assume I will in due course. I think the hotel is too big and too dated to be five stars. They had some really good staff and some really average staff. I don’t think there is much value for money here.
Stayed 7 nights in Jul 2024

4/10 Poor

Manav

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning in the executive suite wasnt working!
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Andreia

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Udo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Suzanne, Westfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Time
From the check in reception to check out the customer service was exceptional. Everyone was engaged and genuinely happy to assist. They were also happy to have a conversation at any time. The staff makes you feel welcomed and are truly happy with their roles and opportunities to assist in any way. The only other place I've experienced such pure genuine customer service was Jade Mountain in Saint Lucia.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Place was amazing. Staff always accommodating. Quiet and relaxing. Pool was a perfect way to finish the day. You would not be disappointed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Babymoon perfection
The staff at Penha Longa were fantastic. Everyone was very accommodating and helpful. We spent 4 nights here for our Babymoon and were really pleased with our choice to stay here. My husband played 3 rounds of golf and I went to the spa for multiple treatments during the week. The food at the various restaurants was fantastic as well; we ate at Mercatto twice! We will definitely be back.
Main pool
Main pool
Spa pool area
View from entrance of hotel
Stayed 4 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like bathroom set up. 9 hole golf course was in poor condition! Person in pro shop not very informative. Noisy in room area you other surrounding rooms and hallway
Stayed 3 nights in May 2024

10/10 Excellent

Abbigale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing… so amazing we extended our stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Laverne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Our stay at the Penha Longa exceeded all expectations. From the beginning to the end. On arrival we were met with some of the most friendly and helpful staff. Everyone went above and beyond to please and to make the stay great. The hotel is nestled on a beautiful golf course. Lots of great restaurants and a superb free breakfast every morning. Star in every department was great. There was no language barrier. I would certainly return to this property. We had a wonderful vacation.
Stayed 4 nights in Nov 2023

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2023

10/10 Excellent

rajesh, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Quiet Property with Good Selection of Restaurants and warm welcoming staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Yanick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, good temperature. I love how spacious the room was, well distributed, with mirrors, a balcony overlooking the garden and the mountain. We had access to juice, sodas and water in the refrigerator. The staff was very friendly. They brought our luggage up to the room.
Stayed 1 night in Aug 2023

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful area ,great service great food !Amazing atmosphere.
Stayed 3 nights in Jul 2023

10/10 Excellent

Glee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Myeisha

Liked: Staff & service
Disliked: Cleanliness
Beautiful area
Stayed 1 night in May 2023

10/10 Excellent

jody a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice amenities
Very clean, friendly staff, excellent food, complimentary to go breakfast order was lost and not ready.
Stayed 2 nights in May 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
There was construction everywhere, loud noises, hallway had a strong scent that smelt horrible, housekeeping walked in while we were still sleeping, they overcharged us for golf by $300 when I booked it it said $220 and they charged us $507 upon arrival.
Stayed 1 night in Apr 2023