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Hotel Granvia Kyoto

4.5 star property
Luxury Kyoto hotel connected to a shopping centre, steps from Kyoto Tower
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Granvia Kyoto

Non Smoking, 1 King Bed, Superior Room
Premium bedding, down duvets, minibar, in-room safe
View from property
Spa
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
The price is AU$263
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
JR Kyoto Station, Karasuma Chuo-guchi, Karasuma-dori, Shimogyo, Kyoto, Kyoto, 600-8216
  • Kyoto Tower
    1 min walk
  • 弘
    1 min walk
  • Kyoto Station
    1 min walk
  • Osaka (ITM-Itami)
    49 min drive

Room options

View all photos for Smoking, 2 Twin Beds, Standard Room

Premium bedding, down duvets, minibar, in-room safe

Smoking, 2 Twin Beds, Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room Selected at Check-In

Premium bedding, down duvets, minibar, in-room safe

Room Selected at Check-In

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Non Smoking, 1 Queen Bed, No View, Standard Room

Premium bedding, down duvets, minibar, in-room safe

Non Smoking, 1 Queen Bed, No View, Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Non Smoking, 2 Twin Beds, Standard Room

Premium bedding, down duvets, minibar, in-room safe

Non Smoking, 2 Twin Beds, Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Non Smoking, 1 King Bed, Granvia Deluxe Room with Club Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Non Smoking, 1 King Bed, Granvia Deluxe Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Non Smoking, 1 King Bed, Superior Room

Non Smoking, 1 King Bed, Superior Room

Non Smoking, 1 King Bed, Superior Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Smoking, 2 Twin Beds, Semi-Suite with Club Lounge Access

Smoking, 2 Twin Beds, Semi-Suite with Club Lounge Access

Smoking, 2 Twin Beds, Semi-Suite with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Non Smoking, 2 Twin Beds, Superior

Non Smoking, 2 Twin Beds, Superior

Non Smoking, 2 Twin Beds, Superior

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Non Smoking, 1 King Bed, Semi-Suite with Club Lounge Access

Non Smoking, 1 King Bed, Semi-Suite with Club Lounge Access

Non Smoking, 1 King Bed, Semi-Suite with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout curtains
Private bathroom
  • 62 sq m
  • City view
  • Sleeps 5
  • 4 Single Beds

View all photos for Non Smoking, 2 Twin Beds, Granvia Deluxe Room with Club Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Non Smoking, 2 Twin Beds, Granvia Deluxe Room with Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Semi Suite Double Non-smoking

Premium bedding, down duvets, minibar, in-room safe

Semi Suite Double Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Room

Premium bedding, down duvets, minibar, in-room safe

Universal Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Semi Suite Twin Smoking

Premium bedding, down duvets, minibar, in-room safe

Semi Suite Twin Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Granvia Deluxe Double Non-smoking With Club Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Granvia Deluxe Double Non-smoking With Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non-smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Non-smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non-smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room Non-smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (No View) - Non-smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room (No View) - Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Granvia Deluxe Twin Room Non-smoking With Club Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Granvia Deluxe Twin Room Non-smoking With Club Lounge Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Semi Suite Twim No Smoking(Lounge Access)

Premium bedding, down duvets, minibar, in-room safe

Semi Suite Twim No Smoking(Lounge Access)

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Superior Double - Smoking

  • Sleeps 2

Superior Twin - Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

4Beds - Non-Smoking

  • Sleeps 5

Standard Twin - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Triple - Non-Smoking

  • Sleeps 4

View all photos for Room Selected At Check-In

Premium bedding, down duvets, minibar, in-room safe

Room Selected At Check-In

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin With A View Of The Inside Of The Station Building Smoking

Premium bedding, down duvets, minibar, in-room safe

Twin With A View Of The Inside Of The Station Building Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property - evening/night

Hotel Vischio Kyoto by GRANVIA 

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1003)
The price is AU$195
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Vischio Kyoto by GRANVIA 

About the area

Kyoto

Hotel Granvia Kyoto places you in the heart of Kyoto, connected to a shopping centre and steps from Kyoto Tower. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Cotociel, serves Fusion cuisine and is open for lunch and dinner. Orbite is the hotel's own bar. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4.5-property class Shimogyo Ward hotel include Kawaramachi Street and within 30 minutes you'll find Nishiki Market.

What's nearby

  • Kyoto Tower - 1 min walk
  • Kyoto Station Building - 2 min walk
  • Kawaramachi Street - 5 min walk
  • Nishiki Market - 3 min drive
  • Kiyomizu Temple - 4 min drive

Getting around

  • Kyoto Station - 1 min walk
  • Gojo Station - 10 min walk
  • Osaka (ITM-Itami) - 49 min drive

Restaurants

  • ‪寿しのむさし ポルタ店 - ‬1 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪KYOTO TOWER SANDO バル - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪京都千丸しゃかりきmurasaki - ‬1 min walk

About this property

Hotel Granvia Kyoto

Luxury Kyoto hotel connected to a shopping centre, steps from Kyoto Tower
Hotel Granvia Kyoto offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Hotel Granvia Kyoto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 537 guestrooms or units
  • 15 levels
  • Built in 1997
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Granvia Kyoto offers 537 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cotociel
  • Grand Jour
  • Le Temps
  • Orbite
  • Ukihashi

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
A scheduled power outage will take place on January 22, 2025, from 1:30-5:40 AM, and February 5, 2025 from, 1-5:40 AM. All facilities that use power, including lift will not be available during this time.
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 5000 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granvia
Granvia Hotel
Granvia Hotel Kyoto
Granvia Kyoto
Granvia Kyoto Hotel
Hotel Granvia
Hotel Granvia Kyoto
Hotel Kyoto Granvia
Kyoto Granvia
Kyoto Granvia Hotel
Hotel Granvia Kyoto Hotel
Hotel Granvia Kyoto Kyoto
Hotel Granvia Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Hotel Granvia Kyoto?

Hotel Granvia Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Granvia Kyoto?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Granvia Kyoto on 6 Jan 2025 start from AU$262.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Granvia Kyoto?

Yep, Hotel Granvia Kyoto has a self car park with in/out privileges for JPY 2000 per day.

Does Hotel Granvia Kyoto have a pool?

Hotel Granvia Kyoto has an indoor pool.

What luxury perks are available at Hotel Granvia Kyoto?

Hotel Granvia Kyoto features a health club, an indoor pool and a sauna.

What makes Hotel Granvia Kyoto a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Granvia Kyoto.

Does Hotel Granvia Kyoto serve breakfast?

Yep, guests highly rate the full brekkie here! Available daily between 6:30 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Granvia Kyoto?

No, Hotel Granvia Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Granvia Kyoto?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Granvia Kyoto?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Granvia Kyoto?

No, only service animals are allowed.

Hotel Granvia Kyoto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1009 out of 1344 reviews" "
Rating 8 - Good. 245 out of 1344 reviews" "
Rating 6 - Okay. 56 out of 1344 reviews" "
Rating 4 - Poor. 18 out of 1344 reviews" "
Rating 2 - Terrible. 16 out of 1344 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hai Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great place to live and hotel is located inside of the beautiful Kyoto station,the room is big enough and clean with the views of the shinkansen,it is very easy to go anywhere from here the Jr station.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th stay at Hotel Granvia. What a dream to stay at a hotel located within the Kyoto Station - an escalator away from the subway and Shinkansen. The most convenient hotel in Kyoto. Also, many of the day tours outside of Kyoto met at the Kyoto Station. Love how I can forward my heavy luggage to my next hotel to make my train ride pretty much hands free! The hotel lounge offers a delicious variety of sandwiches and desserts. There is fine Japanese dining as well as a convenient gift shop with best Japanese souvenirs. Hotel Granvia is my #1 choice for all amenities!
Stayed 7 nights in Sep 2024

4/10 Poor

Hema

Disliked: Property conditions & facilities
Facilities a little tired, not worth the high cost. Dining for vegan/vegetarians not great
Stayed 3 nights in Sep 2024

8/10 Good

SEOW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
The instructions to get to the hotel from the train station are poorly made and very confusing. We ran around the RR station with large duffles for >20mins before we ventured upstairs in to different ditto find the hotel. And we won’t even start about the directions on the RR station that are basically all in Japanese, and nobody can understand except the Japanese.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel! Room was beautiful and had lots of signage in English explaining how everything worked including shower system. Staff went out of their way to make sure that needs were met. Concierge staff service level just incredible. I wasn’t feeling well and they contacted nearby medical facilitiy, made arrangements to be seen by Doctor and gave me a map and clear directions how to get there. Also advised me that he spoke English and a pharmacy was conveniently located next door. We already have two more reservations for this property in the near future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely professional and kind staff
Stayed 3 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Walk from the train station. Walk to restaurants and the Hop on, Hop off bus. Indoor pool and other facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan, FOLSOM

Liked: Amenities, property conditions & facilities
The
Stayed 2 nights in Sep 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, tiny rooms, pricey Good dining options Breakfast buffet is very good Many services we give for granted at similar hotels are paid here (luggage) Late checkout fees are way too high
Stayed 1 night in Sep 2024

8/10 Good

SOO HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto vacation
Amazing service, great access to transportation - central to to all trains and buses making it really easy to get anywhere in Kyoto and Nara. If possible get a breakfast meal plan - really great way to start each day's adventures.
Stayed 8 nights in Aug 2024

8/10 Good

Matthew, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch for additional charges for kids upon check in. I had indicated the number of kids and their ages in the Expedia booking so I was surprised when upon check in they requested addition cost because “this hotel treats all guests as adults”. I escalated to management but they did not honor the prepaid Expedia price and insisted on an uncharge. Also, kids are NOT allowed in pool. Only 18 and up. So much for treating all guests as adults no matter their age! Location was awesome, room very nice, great bathrooms. Just quirky pricing.
Stayed 3 nights in Aug 2024

8/10 Good

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in Kyoto station, very convenient. Could not hear the trains. Close to transport and lots of food options. Lovely staff. My only complaint would be carpet in the toilet which is odd, but I would happily return to this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being on top of a Transport hub, our room was very quiet. We love everything about this hotel. Breakfast is very good with large variety of choices. We definitely recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful staff and hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for taking the railway.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... convenient for trains and for shopping and for eating
Stayed 2 nights in Sep 2024

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property that’s centrally located in Kyoto. Booked a regular room for one night then moved to the premium rooms with access to executive lounge. Perfect stay! Excellent staff, delicious food, clean rooms - would recommend and happily return.
Stayed 1 night in Aug 2024

10/10 Excellent

S M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and right in the centre of Kyoto. It’s very convenient to travel to everywhere within Kyoto. The hotel looks amazing and the room was superb. The breakfast was pretty comprehensive. Definitely recommend to anyone and I certainly would be happily staying there again in the future.
Stayed 4 nights in Jul 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service
kindly
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024