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Ruthin Castle Hotel

4.0 star property
Family-friendly hotel with 5 hot tubs and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruthin Castle Hotel

Aerial view
Exterior
Bar (on property)
Property grounds
Deluxe Suite, 1 King Bed (Prince of Wales)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Hot tub
  • Pet-friendly
  • 24/7 front desk
The price is AU$305
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Ruthin Gaol
    2 min walk
  • Ruthin Craft Centre
    2 min walk
  • Nantclwyd y Dre
    2 min walk
  • Liverpool (LPL-John Lennon)
    67 min drive

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2012
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Ruthin

A family-friendly stay in Ruthin awaits you at Ruthin Castle Hotel. Within steps you'll find Ruthin Gaol and Ruthin Craft Centre. Highlights at this boutique hotel include 5 hot tubs, a full-service spa and a restaurant. .A relaxing visit to BAZAAR can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to hiking/biking trails. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. On weekday mornings full breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Ruthin hotel include Nantclwyd y Dre and Llangollen Motor Museum.

What's nearby

  • Ruthin Gaol - 2 min walk
  • Ruthin Craft Centre - 2 min walk
  • Ruthin Castle - 7 min walk
  • Clwydian Range And Dee Valley - 3 min drive
  • Moel Famau Country Park - 9 min drive

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 67 min drive

Restaurants

  • ‪Feathers Inn - ‬4 min walk
  • ‪The Druid Inn - ‬8 min drive
  • ‪Boars Head - ‬3 min walk
  • ‪The Raven Inn - ‬11 min drive
  • ‪Three Pigeons Inn - ‬7 min drive

About this property

Ruthin Castle Hotel

Family-friendly hotel with 5 hot tubs and full-service spa
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

BAZAAR has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Tafarn

Things to do

  • 5 spa tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Frequently asked questions

What is the cancellation policy at Ruthin Castle Hotel?

Ruthin Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ruthin Castle Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Ruthin Castle Hotel on 3 Jan 2025 start from AU$305.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ruthin Castle Hotel?

Yep, Ruthin Castle Hotel has an uncovered self car park, for a fee.

Is there a spa on site at Ruthin Castle Hotel?

Yep, BAZAAR is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

What makes Ruthin Castle Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ruthin Castle Hotel.

Is Ruthin Castle Hotel family-friendly?

You bet! With amenities such as an arcade, a BBQ and a picnic area, it's no surprise that Ruthin Castle Hotel is a hit with families.

Does Ruthin Castle Hotel serve breakfast?

You bet, our travelers adore the full breakfast here! Offered on weekdays between 7:00 AM and 9:30 AM and weekends between 7:30 AM and 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Ruthin Castle Hotel?

No, Ruthin Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ruthin Castle Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ruthin Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 922 reviews" "
Rating 8 - Good. 271 out of 922 reviews" "
Rating 6 - Okay. 138 out of 922 reviews" "
Rating 4 - Poor. 61 out of 922 reviews" "
Rating 2 - Terrible. 31 out of 922 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Wokingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and beautiful grounds around the castle. Always enjoy staying here.
Stayed 2 nights in Sep 2024

8/10 Good

David Wyn

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Maria Victoria

Liked: Staff & service, property conditions & facilities, room comfort
Overall good
Staff was very nice and helpful. Bedroom was good, bed on the soft side. Bathroom modernized, but being a bath the shower was a bit weird, as water was going outside. It was ok though and good temperature . The overall room was a bit dated but understandable as it is an old property. Lovely view to next door farms and countryside. A bit of noise could be heard from the next room and even some movement on the wall/ back of the bed. But no outside noises at all. Great lovely gardens and lots of animals around. Spa was very good and lovely outdoors hot tub! Breakfast good, nice dinning area (be sure to reserve your slot on time) . The low points go to the cleaning, it could have been better (some dirt on bathroom and windows). Good location , walk to town. Overall good.
Garden
Garden
Garden
Reception room
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, so much to see. The spa was lovely a different experience to be in a hot tub with nature. Staff were absolutely fantastic nothing was too much for them
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another fabulous stay at the castle. Staff always very friendly and helpful. See you again soon!
Stayed 1 night in Sep 2024

8/10 Good

Janessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting
Stayed 3 nights in Sep 2024

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cob webs in the bedroom . Outside not that tidy could see rubbish skips. Room with curtains open and could see rolls of carpet ect. Just looked unkept
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Gardens & the wìld life.
Stayed 1 night in Sep 2024

8/10 Good

Suraj, Cardiff

Travelled with partner
Liked: Staff & service
Overall good
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Love everything about this place it was so chilled. The views are amazing so picturesque, food was lovely, staff are are so friendly and helpful, we loved feeding the peacocks, we will definitely be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
If you like history and antiques like I do, what better place than to stay in a real, authentic castle! Tastefully decorated with alot of the original character features! I thought I'd died and gone to heaven!
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience from arrival, stunning place with everything on your doorstep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Lovely place to come and relax. We liked the many peacocks that were freely roaming around the grounds. Staff on reception were so happy and welcoming. Spa facilities were good. Recommend the mud rasul! Food was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Fortunato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love clean places, the bath was spotless very relaxing and clean to use. And the spa is amazing . I loooooove everything. I will recommend to family and friends .x
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous grounds with a mixture of gardens, ruins and even a henge! Our room was huge with massize bay windows but had an overwhelming odor of cologne. Fortunately it aired out after a while.
Stayed 1 night in Aug 2024

10/10 Excellent

blain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot to stay if you find your self in North Wales. A lovely hotel with lots of history. I stayed in the most basic room and it was the best room I stayed in the whole trip ! A great value for the price.. just watch out for the poop 💩
Stayed 1 night in Aug 2024

6/10 Okay

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with some spending on it
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beutifiul setting and picturesque castle. room was huge, comfy bed, some fittings such as hairdrier a bit dated. the spa is nice, although you only get a strict one hour in the hot tub when you book in, which is a bit of a shame
Stayed 2 nights in Aug 2024

2/10 Terrible

Viktoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst I have ever seen! This is not 4 star hotel and definitely not luxurious. It should be closed down! We've been put in the room with mold and rotten doors! Damp coming through the ceiling and no soap in the shower with lots of red bacteria growing everywhere! We immediately went to reception to ask for a room without the mold and they couldn't care less and said they are fully booked. We had to leave the hotel and the whole bank holiday weekend was ruined because we couldn't get into another hotel due to everywhere being fully booked!
Stayed 1 night in Aug 2024

8/10 Good

Jude

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Manda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024