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Ona Don Juan

4.0 star property
Family-friendly hotel with 2 outdoor pools and poolside bars

Photo gallery for Ona Don Juan

2 outdoor pools
Junior Suite, Pool View
Front of property
Snack bar
Reception

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Parking available
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Carrer de la Riera, 77, Lloret de Mar, Girona, 17310
  • Lloret de Mar Beach
    ‪7 min walk‬
  • Fenals Beach
    ‪9 min walk‬
  • Water World
    ‪15 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪29 min drive‬

Room options

Family room estandar (1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar vista piscina (1+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación superior (3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación superior (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación Superior vista piscina (3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (2+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Habitación Superior vista piscina (1+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Family room estandar (1+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar vista piscina (1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Habitación Superior vista piscina (1+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación superior (2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación Superior vista piscina (2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Family room estandar (1+3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar (2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar vista piscina (1+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación Superior vista piscina (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room superior (1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar (1+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación superior (1+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room superior (1+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar (1+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar vista piscina (3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar (3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (3+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Habitación superior (1+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Family room estandar (4)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Habitación superior (1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Family room estandar (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar vista piscina (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (2+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar (1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Family room estandar (3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (1+3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Family room estandar (2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Family room estandar (3+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Family room estandar (1+1)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Family room estandar (1+2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Family room estandar (4)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

Habitación Estandar vista piscina (2)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Habitación superior (1+3)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

About the area

Lloret de Mar

A family-friendly stay in Lloret de Mar awaits you at Ona Don Juan. Within just a 10-minute stroll, you'll find popular attractions like Lloret de Mar Beach and Fenals Beach. Highlights at this hotel include 2 outdoor swimming pools, 2 poolside bars and a restaurant. .With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, outdoor tennis court and kids' swimming pool as well as access to aerobics classes. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 30-minute drive of this 4-property class Lloret Town Center hotel include Tossa de Mar Beach and Malgrat de Mar Beach.

What's nearby

  • Lloret de Mar Beach - 7 min walk - 0.6 km
  • Fenals Beach - 9 min walk - 0.8 km
  • Water World - 15 min walk - 1.3 km
  • Santa Clotilde Gardens - 4 min drive - 2.4 km
  • Cala Boadella Beach - 4 min drive - 2.4 km

Getting around

  • Blanes Station - 17 min drive
  • Gerona (GRO-Costa Brava) - 29 min drive

Restaurants

  • ‪Disco Tropics - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Blanco y Negro - ‬5 min walk
  • ‪Indian Tandoori - ‬2 min walk
  • ‪Burger King - ‬3 min walk

About this property

Ona Don Juan

Family-friendly hotel with 2 outdoor pools and poolside bars
Some rates at Ona Don Juan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ona Don Juan, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Ona Don Juan. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lloret de Mar hotel.

  • 869 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 1972
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Ona Don Juan offers 869 accommodations with a hairdryer and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

This Lloret de Mar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Catalan, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 13 October and 25 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Self-parking fee: EUR 18 per day
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Don Juan
Gran Don Juan Lloret de Mar
Gran Hotel Don Juan
Gran Hotel Don Juan Lloret de Mar
Gran Hotel Don Juan Resort Lloret de Mar
Don Juan Lloret De Mar
Gran Hotel Don Juan Lloret De Mar, Costa Brava, Spain

Frequently asked questions

What is the cancellation policy at Ona Don Juan?

Ona Don Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ona Don Juan?

Yep, Ona Don Juan has a self car park for EUR 18 per day.

Are there any beaches close to Ona Don Juan?

Yep, Ona Don Juan is a short 7-minute walk from Lloret de Mar Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does Ona Don Juan have a pool?

Ona Don Juan has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

Does Ona Don Juan have a waterslide?

No, there is no waterslide at Ona Don Juan, but Water World is a short 15-minute walk away.

Is Ona Don Juan family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Ona Don Juan is a hit with families.

Does Ona Don Juan serve breakfast?

You bet, buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ona Don Juan?

No, Ona Don Juan does not offer an airport shuttle service.

Is there a bar or restaurant at Ona Don Juan?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ona Don Juan?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ona Don Juan?

No, only service animals are allowed.

Ona Don Juan Reviews

Reviews

6.4
Rating 10 - Excellent. 45 out of 402 reviews
Rating 8 - Good. 125 out of 402 reviews
Rating 6 - Okay. 113 out of 402 reviews
Rating 4 - Poor. 71 out of 402 reviews
Rating 2 - Terrible. 48 out of 402 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Nikolai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i spent only one night.
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Travelled with group
Disliked: Staff & service
Dining room, gave us all anxiety it was like trying to get fed in a refuge camp, too many people and limited choice, getting some chips was like a lottery with your odds being low at best, breakfast was terrible standard and for love of god who on this planet thinks it’s acceptable to have an English Breakfast without beans, come on Don Juan get some Beans……. Over all ok for the price
Stayed 4 nights in Sep 2024

2/10 Terrible

Rosie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
очень плохой отель
Stayed 6 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant Dining options some lacking Clean I would say there again
Stayed 4 nights in Jul 2024

6/10 Okay

Francisca

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Maria R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Irish family
Stayed 9 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get a sunbed as they had a non.reserving rule. Plenty of european guests who.were rude. Food bland and repetative. All.inclusive only available at 2 mini.bars. made u feel like a leper although you had paid alot of money. Plastic cups exchanged for tickets. Entertainment rubbish
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel przeznaczony bardziej dla rodzin z dziecmi niz dla osob ktore chca wypoczac. Pyszne i rozmaite jedzenie, ale strasznie zatłoczona restauacja Cena nie adekwatna do standardu
Stayed 4 nights in Aug 2019

6/10 Okay

Fred

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator smells very bad ,one is all the time no service,it s not 4* ,not enough personal on reception desk...
Stayed 4 nights in Jun 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Senga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building works!
Experience completely ruined by building works right outside of our room! Constant noise and pool out of action. No mention of this when booking, wouldn’t have booked if I had known.
Stayed 4 nights in May 2019

6/10 Okay

Alwyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not bad, well priced
Stayed for a couple of nights here, can't say the receptionist was the most welcoming, simple check in and rooms are in that direction, I believe the hotel is also an all. Inclusive resort, can't comment on that as we was room only, huge hotel and seemed a good atmosphere among the guests, food swimming pool and large restaurant, price reflected good overall, an excellent location
Stayed 2 nights in Oct 2018

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short break
Very dated compared to other 4* hotels, breakfast could do with some improvement, the pool was nice and the rooms were clean, ok for a short break!
Stayed 3 nights in Jul 2018

6/10 Okay

P, england

Disliked: Staff & service
Nightmare check in
Hotel overall is decent. We arrived late at night, the gentleman behind the desk was point blank rude. Just a heads up if you book online you must email the confirmation to the hotel email address when you get there. We had no idea we were to do that. He then printed off a bill for city tax and snatched the money out of our hand. Not a great start to our holiday. Basic customer service skills needed. The staff in the bar were amazing. The hotel is clean and location is good.
Stayed 7 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Room comfort
The first room we had was terrible, beds where uncomfortable, rubbish everywhere and in general a disappointment. Second room we had in which we had to send an extra €80 for was good and maintained well. The food was poor it was undercooked and didn’t taste very nice at all. The transfer from girona airport was good going to Lloret de Mar was fine but our ticket did not work at all on the way back. As the result of this I had to spend an extra for me and my girlfriend to get to the airport.
Stayed 4 nights in Jun 2018

4/10 Poor

Elena, Great Britain

Disliked: Staff & service, room comfort
This was one of my most unpleasant experiences yet. The Hotel did not meet my expectations of a 4 star venue. The staff were the most unfriendly I have ever met except for one young afternoon barman who at least did pass the time of day when we met.. I travelled alone and was there for a six day short break and not once did any staff try to talk to me.There were no smiles, greetings or pleasantries at all. I felt completely out of place. The entire hotel seemed to be full of Spanish guests, whom the hotel only seemed to cater for. The bedroom was terrible. Narrow, uncomfortable single beds. No soundproofing, could hear every noise in vicinity including the rooms on either side and the balcony faced a concrete wall full of pipes. The pool side was the only nice feature. the entertainment was very poor, same every night. the food was okay.
Stayed 5 nights in Jun 2018

10/10 Excellent

samantha, reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value hotel. The children's swimming isn't heated and was freezing compared with the main swimming pools
Stayed 7 nights in Jul 2017

8/10 Good

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Good fun hotel. nice mix of all ages. Really nice staff. Good to see a lifeguard everyday at the pools keeping the kids sage. Just nice hotel at a decent price.
Stayed 8 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Bad
Had a really good stay and would book this hotel again.

2/10 Terrible

Jesse75, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your money!!!
Awful staff, very rude and unhelpful. Very dated venue where no one speaks any English. Food is the same everyday. We booked a quadruple room on Expedia site but when you got there it was a standard room with two single beds. We could hardly move. Was told by staff that they only ever do stanard rooms?? Do not book this hotel. It was our worst experiance ever.

6/10 Okay

Verified traveller

Liked: Cleanliness
Tired hotel that needs renos. Beds just a metal frame.

2/10 Terrible

ms , bucks

Disliked: Property conditions & facilities, room comfort
Don Juan
Room was made up daily and cleaned. The hotel is in dire need of refurbishment 30 years out of date 10 years ago. The staff that we spoke to were pleasant enough but try asthey may you cant make a silk purse out of a sows ear. Breakfast was poor, after trying it once we went out for the rest of our stay.

6/10 Okay

bev, bristol

Liked: Staff & service
Hotel is close to many bars and shops
Hotel sfaff are very helpful and friendly.not much going on in the hotel on evening bit of kids music but plenty of bars close by outside hotel.rooms are very basic but clean.staff came in made bed and changed towels each day .patio doors are quite sound proof had 4 lads playing loud music til early hours but with patio close didnt seem to bad