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City Hotel Derry

4.0 star property
Boardwalk/promenade hotel with fitness centre and steam room

Photo gallery for City Hotel Derry

Front of property
Front of property - evening/night
Indoor pool, pool loungers
Executive Double Room, 1 Queen Bed
Junior Suite | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
The current price is AU$239
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 16.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

About the area

Londonderry

City Hotel Derry places you in the centre of Londonderry, steps from Guildhall and within a short 5-minute stroll of Derry Visitor and Convention Bureau. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Thompsons, is open for breakfast, lunch and dinner. Coppins Bar is the hotel's own pub, serving drinks along with lunch and dinner. Enjoy the gym, steam room, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning continental breakfast is served between 7 AM and 10 AM. There's also the convenience of limited parking. .Places within a 5-minute walk of this 4-property class Londonderry hotel include Old Northern Bank and Tower Museum.

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Tracy’s Bar - ‬4 min walk
  • ‪Guildhall Taphouse - ‬2 min walk
  • ‪The Buttery Cafe - ‬3 min walk
  • ‪Peadar O'Donnells - ‬4 min walk
  • ‪Fiorentini - ‬4 min walk

About this property

City Hotel Derry

Boardwalk/promenade hotel with fitness centre and steam room
City Hotel Derry offers its guests a kids' pool, an indoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square metres) and includes a conference centre. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3842 sq ft of conference space
  • 357 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
City Hotel Derry offers 158 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 657 reviews
The price is AU$190
includes taxes & fees
31 Mar - 1 Apr
Holiday Inn Express Derry - Londonderry by IHG

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 February 2025 to 14 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Frequently asked questions

What is the cancellation policy at City Hotel Derry?

City Hotel Derry offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Hotel Derry?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at City Hotel Derry on 3 Apr 2025 start from AU$238.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Hotel Derry?

Onsite parking is limited.

Are there any beaches close to City Hotel Derry?

The closest beach to City Hotel Derry is Buncrana Beach (16.3 km).

Does City Hotel Derry have a pool?

City Hotel Derry has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does City Hotel Derry serve breakfast?

Yeah, continental breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at City Hotel Derry?

No, City Hotel Derry does not offer an airport shuttle service.

Is there a bar or restaurant at City Hotel Derry?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at City Hotel Derry?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at City Hotel Derry?

No, only service animals are allowed.

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1095 reviews
Rating 8 - Good. 346 out of 1095 reviews
Rating 6 - Okay. 117 out of 1095 reviews
Rating 4 - Poor. 40 out of 1095 reviews
Rating 2 - Terrible. 24 out of 1095 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Excellent hotel well located, close to attractions and shopping. Close to transport.
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great selection of breakfast, kind staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2024

2/10 Terrible

Marie-Claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor standard of hotel. Dreadful service..
Room was grubby. Wall paper torn, furniture was not clean and had peices torn out. Bathroom tiles were very dirty. Leisure centre was very dirty and badly needs revamped.. Service at lunch was very poor.. order completely wrong and soup was missing.. when soup arrived it was spilled out over the side of the bowl.. whole experience was dreadful.. will never stay again..
Stayed 1 night in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Patricia A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overnight and all aspects were satisfactory. I have stayed at this hotel several times before and will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay once again
Brought mum to City for pre Christmas stay 4th time had a wonderful time yet again. We will be back
Stayed 2 nights in Dec 2024

4/10 Poor

Orin

Stayed 1 night in Nov 2024

8/10 Good

Catriona

Travelled with family
Liked: Property conditions & facilities, room comfort
Perfect if you dont care about room standards
I have stayed here quite a few times and this was not the best stay I had. Staff that I interacted with where friendly. However, requested twice for a top in the morning while cleaning service was about. They went into the room but didnt top up the tea and coffee station. Asked again for these when i saw it and still nothing. At 11.30 at night had to take my child out on a horrible night to get milk from a local shop and they wanted some tea to help them sleep. Also requested for dust to be cleaned off the wall lights as it was effecting my allergies. Again, this was not done, despite the clearers been in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was lovely but when leaving we weren’t even asked if we had a nice stay or had any problem. Plus every time we had a shower the smoke alarm with of with the steam
Stayed 2 nights in Nov 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Hot water off for one night and one day with no communication from staff to customer to let us know that we could not wash, shower, bath in warm water- discovered this ourselves first thing in the morning and phoned reception about this to let them know- they didn’t tell me even at that point that the whole hotel was experiencing the same problem due to a fault in the system. We were offered to go to a sister hotel to use their facilities for showering- totally inconvenient for people with limited time on a stay over. Early communication could have helped.
Stayed 3 nights in Nov 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and breakfast. Would stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, good hotel with great facilities and perfect location
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the city centre ,close to bars ,restaurants and shopping , bed was comfy ,breakfast was good and for the price paid Cant really fault it .Only downside was free hotel car park was full as hotel was fully booked ,but multi-storey next door anyway was £12.50 from 3:00pm to 10:30am Suggestion move the toaster away from the hot breakfast buffet, You have to join the queue for the buffet just to get toast ,could be relocated to solve this
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazingly friendly & helpful staff
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel - would not stay again. Poor service and hotel is tired and in need of a massive refurb - definitely not four stars
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donna, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Learning a lot!
Couple stay. The room was spacious and comfortable however there didn’t seem to be any way to regulate room temperature.bathroom tired and could do with updating. Lovely river view. Really convenient location within easy walk of all the City’s attractions. Recommend walking the walls, tower museum, the pubs and coffee shops on Waterloo st. Decent breakfast, usual fare. Be aware the nearby Exchange restaurant and wine bar only serves drinks if you are eating there - we called in for a cocktail and were basically chucked out after one drink! Licensing rules apparently but it’s not clear when you go in. Overall loved our visit and learnt a lot. It’s a great city.
Stayed 1 night in Nov 2024