It all began with a wrong description of the property location, the title says it is located in Topanga and the property is located in west Hollywood, so we lost 1 hour of our time going to the wrong place. The check in was the worst check in process ever, the owner doesn’t know how to explain to the guests, and the building is a completely labyrinth, so we spent another hour trying to find the apt. The property looks new and big, but so cold and it just had towels, no water, no soap, no shampoo or conditioner, the tv's were just mounted on the walls, they don’t work, the internet doesn’t work either. In conclusion, I will never book it again, terrible experience!