Casa Dorada Los Cabos Resort & Spa

4.5 star property
Luxury resort on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Dorada Los Cabos Resort & Spa

Terrace/patio
Private beach, beach umbrellas, beach towels, beach massages
Aerial view
Exterior
3 restaurants, breakfast served

Reviews

9.2 out of 10

Wonderful

Popular amenities

The price is AU$733
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Av. del Pescador SN, Col. El Medano, Cabo San Lucas, BCS, 23410
  • Medano Beach
    2 min walk
  • Cabo San Lucas Bay
    3 min walk
  • Puerto Paraiso Mall
    4 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    33 min drive

Room options

One Bedroom Suite Garden No Meals Included

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 132 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

2 Bedroom Suite No Meals Included

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 178 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

One Bedroom Suite Garden All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 132 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Executive Suite All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite No Meals Included

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

1 Bedroom Suite All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 132 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite All Inclusive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

One Bedroom Plus 2 Baths No Meals Included

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 132 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room Two Double Beds Garden View No Meals Included

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room Two Double Beds Garden View All Inclusive

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 2
  • 2 Double Beds

One Bedroom Plus 2 Baths All Inclusive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 132 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite No Meals Included

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

1 Bedroom Suite No Meals Included

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
HDTV
Hypo-allergenic bedding
  • 132 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

Similar properties

About the area

Cabo San Lucas

A luxury stay in the heart of Cabo San Lucas awaits you at Casa Dorada Los Cabos Resort & Spa. Within just a 10-minute stroll, you'll find Puerto Paraiso Mall and Marina Del Rey. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Saltwater Spa can include hot stone massages, beachside massages and body wraps along with hydrotherapy and mani/pedis. The restaurant, Maydan, is open for breakfast and lunch. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find umbrellas, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. Buffet breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class El Medano Ejidal resort include Natural History Museum of Cabo San Lucas and Cultural Pavilion of the Republic.

What's nearby

  • Puerto Paraiso Mall - 4 min walk
  • Marina Del Rey - 9 min walk
  • Land's End - 5 min drive
  • The Arch - 5 min drive
  • Lover's Beach - 11 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 33 min drive

Restaurants

  • ‪The Office - ‬2 min walk
  • ‪Baja Brewing Company - ‬1 min walk
  • ‪Mango Deck - ‬3 min walk
  • ‪The Rooftop 360 - ‬2 min walk
  • ‪Corazón Beach Club - ‬2 min walk

About this property

Casa Dorada Los Cabos Resort & Spa

Luxury resort on the beach, with 2 outdoor pools
Some rates at Casa Dorada Los Cabos Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Casa Dorada Los Cabos Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a health club and a steam room. Free valet parking is available.

This 4.5-star Cabo San Lucas resort is smoke free.

  • 150 guestrooms or units
  • 7 levels
  • 4 buildings
  • 3 dining venues
  • 2 coffee shops
  • Built in 2008
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Casa Dorada Los Cabos Resort & Spa offers 150 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Beds feature down duvets and premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodation at this 4.5-star resort has kitchenettes with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Cabo San Lucas resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include minibars and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Saltwater Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 45 for adults and USD 23 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 12 Tribes
  • Maydan
  • Okianus

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch HDTV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Blender
  • Champagne service
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 100
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 45 for adults and from USD 23 for children
  • Airport shuttle fee: USD 259 per vehicle (return, maximum occupancy 5)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Dorada
Casa Dorada Cabos
Casa Dorada Los
Casa Dorada Los Cabos
Casa Dorada Los Cabos Resort
Casa Dorada Los Resort
Casa Dorada Resort
Casa Los Cabos
Los Cabos Casa Dorada
Casa Dorada Los Cabos Cabo San Lucas
Casa Dorada Los Cabos Hotel Cabo San Lucas
Casa Dorada Los Cabos Resort Cabo San Lucas
Casa Dorada Los Cabos Resort Spa
Casa Dorada Los Cabos Resort & Spa Cabo San Lucas

Frequently asked questions

What is the cancellation policy at Casa Dorada Los Cabos Resort & Spa?

Casa Dorada Los Cabos Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Dorada Los Cabos Resort & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Casa Dorada Los Cabos Resort & Spa on 7 Jan 2025 start from AU$729.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Dorada Los Cabos Resort & Spa?

Yep, Casa Dorada Los Cabos Resort & Spa has free valet parking.

Are there any beaches close to Casa Dorada Los Cabos Resort & Spa?

Yep, Casa Dorada Los Cabos Resort & Spa is a short 2-minute walk from Medano Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Casa Dorada Los Cabos Resort & Spa?

Yep, Saltwater Spa is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Casa Dorada Los Cabos Resort & Spa have a pool?

Casa Dorada Los Cabos Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Casa Dorada Los Cabos Resort & Spa?

Casa Dorada Los Cabos Resort & Spa features a private beach, 2 outdoor pools and 3 hot tubs. All guestrooms come with premium bedding and 24-hour room service.

What makes Casa Dorada Los Cabos Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Casa Dorada Los Cabos Resort & Spa.

Is Casa Dorada Los Cabos Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Casa Dorada Los Cabos Resort & Spa is a hit with families.

Does Casa Dorada Los Cabos Resort & Spa serve breakfast?

You bet, buffet breakfast is on offer daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Casa Dorada Los Cabos Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Dorada Los Cabos Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa Dorada Los Cabos Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Casa Dorada Los Cabos Resort & Spa?

Dogs are welcome at Casa Dorada Los Cabos Resort & Spa, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Casa Dorada Los Cabos Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1010 reviews" "
Rating 8 - Good. 184 out of 1010 reviews" "
Rating 6 - Okay. 72 out of 1010 reviews" "
Rating 4 - Poor. 24 out of 1010 reviews" "
Rating 2 - Terrible. 25 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

mark william

Travelled with partner
Liked: Cleanliness, staff & service
Pool drink servers can be lazy here. Close to the marina is a plus. Close to new walmart. 5-6 blocks. Marina is a 10 min walk.
Stayed 8 nights in Sep 2024

10/10 Excellent

Michelle ann, TORRANCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and the staff were very friendly
Stayed 4 nights in Sep 2024

10/10 Excellent

Konark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and property
Stayed 1 night in Aug 2024

10/10 Excellent

BYRON WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel ... Great staff ... Loved the pool
Stayed 8 nights in Aug 2024

10/10 Excellent

edit

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent Noise of nearby bar loud
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience staying here! We had a beautiful room with an ocean view. It was our 2nd time staying at Casa Dorada! Staff was great, close to shopping and lots of dining options!
Stayed 3 nights in May 2024

10/10 Excellent

Ines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. The staff were extremely friendly and courteous and always willing to help. Room was beyond my wildest expectations and overall property was beautiful and exactly what we needed for our relaxing trip. Highly recommend (I came with my 9 year old) and would stay here again in a heartbeat!
Stayed 7 nights in Aug 2024

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and room were amazing and the staff was incredible.
Stayed 4 nights in Aug 2024

6/10 Okay

Karolina

Liked: Cleanliness
The overall rating is a 3 as the location is great and convenient but the rooms are dated and the restaurant food is a one star. I ordered tacos for dinner. They arrived with old brownish shredded cabbage and fish that had blue stains on it. I was surprised that such an unappetizing dish would be served at Casa dorada. I would expect freshness at the least. I returned the dish and thankfully wasn’t charged. Would not recommend eating in the restaurant and next time will make sure to eat somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

LM

Liked: Cleanliness, staff & service
Great location. But Pricey.
Stayed 4 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Mark Andrew

Very nice hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark, Washington DC

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yosef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great and relaxing family vacation!!
Stayed 5 nights in Aug 2024

6/10 Okay

Alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and scenery. We would recommend this hotel if it wasn’t for a terrible experience we had with their customer service team. The issue was that they mistakenly charged a mini bar soda can to our tab. We immediately informed them that we never touched nor consumed any of the mini bar products or drinks. They literally called us liars and they insisted that we took the drink. After minutes in the phone with their room service manager, they hung up on my wife and eventually removed the erroneous charge. This was literally the final interaction we had with them as we were checking out of the hotel. They ruined our memory of the stay over their insistence that we consumed something we actually didn’t. It’s just a soda and we could have just paid it and went on with our lives but in principle and they way they dealt with the issue is inexcusable.
Stayed 4 nights in Aug 2024

10/10 Excellent

HALIL

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Third time there
Stayed 3 nights in Aug 2024

10/10 Excellent

Keziah, Merrillville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome! The front desk person her name starts with an A with red lipstick she was so accommodating to us and I appreciate it! I already forgot her name. She was AWESOME! The staff is fast to accommodate you and my fav was breakfast and the swim up bar food. Excellent we will be back next year!
Stayed 7 nights in Jul 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 5 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing negative to say about this property. The staff and service were fantastic. The hotel was spotless and had numerous dining options on site in addition to the streets surrounding the property. They also have 24 hour taxi service available on site. The pools were great and the beach access was a short walk down a couple flights of stairs. The beach was clean and the water was beautiful and swimmable. Most of Cabo's beaches are not swimmable b/c the waters are too rough. Not this beach! It was perfect! There are a bunch of bars and dining options right behind the hotel that line the beach. I did not get a chance to use the spa so I cannot provide any feedback on that.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cheryl V

Stayed 3 nights in Aug 2024

8/10 Good

Darin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed here several times. Same small frustrations but overall decent. Emailed and requested early check in. When we arrived, still had to wait in uniform for room to be ready. After access to room, only had 1 towel, no wash cloths, no mini bar or waters. Not a huge deal but would have liked to have a cold Gatorade or water when returning to room that evening. Called and they brought a couple up but shouldn’t have to call. Still, nice place, nice location…
Stayed 2 nights in Aug 2024