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Hotel Duchesse Anne

Hotel with a 24-hour front desk, near Basilica of Our Lady of the Rosary

Photo gallery for Hotel Duchesse Anne

Exterior
Interior
Twin Room
Interior
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
16 Boulevard de la Grotte, Lourdes, midi-pyrénées, 65100
  • House of Sainte Bernadette
    ‪2 min walk‬
  • Birthplace of Bernadette - Moulin de Boly
    ‪2 min walk‬
  • Tourist Office of Lourdes
    ‪3 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room | Living area

Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
Desk
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Hairdryer
Wardrobe
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Room

Zenitude Hôtel - Résidences Lourdes Lorda

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (514)
The price is AU$110
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Zenitude Hôtel - Résidences Lourdes Lorda

About the area

Lourdes

At Hotel Duchesse Anne you'll be within just a 15-minute stroll of popular places like Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. Highlights at this hotel include a restaurant. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a library and express check-in. Each morning continental breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free parking nearby. .Near this Lourdes hotel, you'll find Massabielle Grotto.

What's nearby

  • House of Sainte Bernadette - 2 min walk
  • Basilica of St. Pius X - 10 min walk
  • Basilica of Our Lady of the Rosary - 11 min walk
  • Basilica of the Immaculate Conception - 12 min walk
  • Massabielle Grotto - 12 min walk

Getting around

  • Lourdes Station - 6 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive

Restaurants

  • ‪Casa Italia - ‬5 min walk
  • ‪Le Navarre - ‬3 min walk
  • ‪L'Occitan - ‬1 min walk
  • ‪Eleanor Salon de Thé - ‬3 min walk
  • ‪Le Comptoir - ‬6 min walk

About this property

Hotel Duchesse Anne

Hotel with a 24-hour front desk, near Basilica of Our Lady of the Rosary
There's a restaurant on site. WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at Hotel Duchesse Anne.
  • 24 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • 1 conference room
  • Dining venue
Hotel Duchesse Anne offers 24 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Ski shuttle nearby

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: EUR 5 per person
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 12:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 3 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.20 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, ANCV Chèques-vacances and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Duchesse Anne Lourdes
Hotel Duchesse Anne
Duchesse Anne Lourdes
Hotel Duchesse Anne Hotel
Hotel Duchesse Anne Lourdes
Hotel Duchesse Anne Hotel Lourdes

Frequently asked questions

What is the cancellation policy at Hotel Duchesse Anne?

Hotel Duchesse Anne offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Duchesse Anne serve breakfast?

Yep, continental brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Duchesse Anne?

No, Hotel Duchesse Anne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Duchesse Anne?

Yep, you can grab a meal at Hotel Duchesse Anne's onsite restaurant.

What time are check-in & check-out at Hotel Duchesse Anne?

Check-in begins at noon. Check-out time is 11:00 AM.

Hotel Duchesse Anne Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 166 reviews
Rating 8 - Good. 61 out of 166 reviews
Rating 6 - Okay. 40 out of 166 reviews
Rating 4 - Poor. 17 out of 166 reviews
Rating 2 - Terrible. 16 out of 166 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joe, Barstow

Stayed 1 night in Jul 2024

6/10 Okay

Bernadette

Disliked: Property conditions & facilities
No tea or coffee in room
Stayed 3 nights in May 2024

8/10 Good

Fadi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Clean place and close to the Sanctuary. Super friendly staff/owner
Stayed 1 night in Aug 2022

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Basic room but everything I needed at budget price, including my own bathroom, very central for Lourdes grotto, 10 min walk to train station where you get airport bus for one euro
Stayed 4 nights in May 2022

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Availlable shatle to airport. Cheeper then taxi. It would help to have choice to use dispousable plates and multigrain bread.
Stayed 2 nights in May 2019

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place were good enough for overnight stay..😁
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
I didn’t not get the room that I paid for and staff was extremely rude.
Stayed 1 night in Oct 2018

4/10 Poor

Tony, Wales

Liked: Staff & service
Disliked: Property conditions & facilities
Free parking in a municipal car park some distance away, room was basic but clean, lobby was grubby, stairs to rooms were narrow and the light kept going out leaving you in the dark with a bannister that was very loose and wouldn’t have stood any weight falling against it, if a little maintance were done it would be ok, breakfast was a croissant a bread roll, coffee and orange for €5 each, cafes either side that provided a good breakfast for the same money
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
not bad, but can improve
wifi ok. location ok. room a bit small, no view. bed not comfortable. room too dark. no tv in room
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Maria, Orlando US

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is old.. the picture listed her makes it look as if it super big... a little deceiving.. the rooms are small with private restroom, you have to sleep with the windows open as it doesn’t have AC.. it can get vwry hot at night.. is okay for the price.. and for a one night stay... but if you can afford to pay a little more.. do so and book elsewhere.
Stayed 2 nights in Jul 2018

2/10 Terrible

Adenrele

Disliked: Staff & service, property conditions & facilities, room comfort
I expected better than I got.
The information I got from my searches on the internet while booking the hotel was completely wrong. The room was so small that it could only accommodate a bed. No table, only foldable plastic chair with a tiny corner shelf used as table, no space for anything else. The bed was very uncomfortable and there was no pillows only one miniature long roll Instead. This was the worst ever hotel I have ever been in.
Stayed 3 nights in Jun 2018

6/10 Okay

Adelene, Los Angeles

Disliked: Property conditions & facilities
near Lourdes Grotto
For an overnight stay, it is okay but I think if I stay for more than a day, I will not stay here. Pretty basic accommodation, tight squeeze for a bathroom and the elevator is another tight good for two especially if the two people riding are heavy set. It's a claustrophobic elevator with two doors. I only rode it once and decided to use the narrow stairs which is another complaint I have. At daytime, it is dimly lit. No lights are on, only the daylight, I guess they are conserving electric bills because I saw the guy turning the switch off at day time but at night time, the lights were on, thank God. I think they should turn the lights on 24 hours not only during night time because these stairs are "an accident waiting to happen". The rungs are narrow and its winding so some steps are narrowed more at the edges due to the curves and if a person is not careful and is in rush they might miss a step, fall or tumble down, break some ankles or worst...I have a failing eyesight and can't barely see in the dark so I have to grope myself, hold the rail and slowly ascend or descend, just to be careful and be sure that I landed correctly on these stairs. Be like Motel 6 - they turn the lights on for you. (Smile). At least, the only staff we met in this visit is pleasant although he missed giving us our yogurts during breakfast, lol! That 5 euro/person breakfast that consisted of 2 croissants, 1 baguette half in two, coffee or tea, orange juice and the missing yogurts is okay.

8/10 Good

Rey

Liked: Cleanliness, staff & service, room comfort
Our stay is okay. The staff are very helpful and friendly although we cannot communicate very well bec of the language barrier. The heating and ventilation in the room is good. The only thing that we are not happy about is that most of the time the elevator is not working. It is very hard to climb up the stairs for a person who has a knee problem.

6/10 Okay

Reimund, London

Liked: Room comfort
Disliked: Staff & service
Got what I paid for - maybe even a bit more
I booked 18 days mid January to beginning of March at the special price of £17 per night. I got a very nice room (#406) on the top floor with a pleasing view over parts of Lourdes and towards the mountains. I had a room equipped as a double, though I had booked a single. The only downside of the room was a leak in the wash basin, that spilled water on the floor of the otherwise completely acceptable ensuite bathroom. Heating of the room was adequate - though by mistake it was switched of for one night by the receptionist. During the day there were road-works (or water/electricty/gas) going on in front of the Hotel, which dod not bother me much as I spent the days out. ... Breakfast was OK - but availability difficult. I was told, that I have to instruct the evening before if I want breakfast. As there was no-one at the reception when I returned in the evening I left a note asking for breakfast next morning 7:15. That note was ignored, so I made other breakfast arrangements then for the remaining days. ... Room service was OK, apart from the fact that the staff does not think that hovering would be part of their duties. So I grabbed a hoover in the hallway and hoovered myself a few times. Only once did a member of staff hoover, after I "caught" them in the act and insisted on it. ... Lift tends to be stuck on 3rd floor => Often in the evening I had to walk up the stairs. ... Off season most hotels and restaurants and some attractions are closed. Go Tarbes by bus.

10/10 Excellent

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lourdes is Most Famous Pilgrim Shrine .Nice Place for Meditation

8/10 Good

Hon Kin B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel at a great price
Great hotel to stay if you are not after luxury or facilities. The rooms are small but clean and sufficient as most people will be spending their day around the town or at the Sanctuary. Good wifi speed, great location, great service from the staff.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable and satisfying stay.

6/10 Okay

Andrew, NewZealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
The hotel was booked out so they put us up in a different hotel close by I guess for the price the room was ok

8/10 Good

Linda, Dublin

Liked: Staff & service, room comfort
Hotel or Fawlty Towers
Image of Hotel on-line is different to real image. Gave benefit of the doubt. Reception is on first floor and Jamel was very pleasant. He insisted on carrying bag upstairs for me. Room was at the back of the building, facing onto the garden, which was a plus as the street can be very busy. Furnishings were old and dated, but beds were clean and comfortable. Towels were changed daily. Breakfast @ €5 each was more than adequate. The two owners do all the tasks themselves, and it is a work in progress. Upstairs rooms have been worked on and in view of this we look forward to seeing the changes planned on our return next September.

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Stayed 2 nights in Jul 2024

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lourdes la belle
Stayed 6 nights in Jul 2024