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Des Alpes Luzern

3.0 star property
Hotel with a restaurant, steps from Chapel Bridge
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Des Alpes Luzern

Interior
Exterior
Exterior
Double Room, Balcony, River View (12m²)
Breakfast meal

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is AU$352
includes taxes & fees
6 Nov - 7 Nov

Explore the area

Map
Furrengasse 3, Lucerne, 6004
  • Lucerne Town Hall
    2 min walk
  • Chapel Bridge
    3 min walk
  • Jesuit Church
    4 min walk
  • Emmen Air Base (EML)
    16 min drive

Room options

Single Room, City View (7m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Single Room, Balcony, River View (14m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

Double Room, City View (10m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room, City View (10m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double or Twin Room, 1 Double Bed with Sofa bed, River View (16m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double Room, Balcony, River View (10m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Single Room, River View (9m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

Double Room, Balcony, River View (16m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (17m², big balcony)

Balcony

Double Room, Balcony, River View (17m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Double Room, River View (12m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (14m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (14m²)

Meeting facility

Double Room, River View (14m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Double Room, River View (19m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, City View (14m²)

Double Room, City View (14m²)

Double Room, City View (14m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, River View (17m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Single Room, 1 Queen Bed, City View (10m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View (21m²)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View (21m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room, Balcony, River View (12m²)

Double Room, Balcony, River View (12m²)

Double Room, Balcony, River View (12m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Single Room, City View (9m²)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Room, City View (12m²)

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m², big balcony)

Highlights

Balcony
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Hotel Des Balances
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (765)
The price is AU$462
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hotel Des Balances

About the area

Lucerne

Des Alpes Luzern puts you in the heart of Lucerne, within steps of Chapel Bridge and Saint Peters Church. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 3-property class Old Town Lucerne hotel include Rosengart Collection and Lucerne Town Hall.

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 7 min walk
  • Lion Monument - 10 min walk
  • Chateau Guetsch - 20 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Geneva International Airport (GVA) - 155 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Tchibo Luzern - ‬2 min walk
  • ‪Hirschenplatz - ‬2 min walk
  • ‪Rossini - ‬4 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk

About this property

Des Alpes Luzern

Hotel with a restaurant, steps from Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Des Alpes Luzern offers 45 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Des Alpes Luzern?

Des Alpes Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Des Alpes Luzern?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on 6 Nov 2024 start from AU$336.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Des Alpes Luzern?

The closest beach to Des Alpes Luzern is Seebad Eich (15.3 km).

Is there a free airport shuttle available at Des Alpes Luzern?

No, Des Alpes Luzern does not offer an airport shuttle service.

Is there a bar or restaurant at Des Alpes Luzern?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Des Alpes Luzern?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Des Alpes Luzern?

Cats and dogs are welcome at Des Alpes Luzern, with food and water bowls on offer.

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 373 out of 645 reviews" "
Rating 8 - Good. 180 out of 645 reviews" "
Rating 6 - Okay. 63 out of 645 reviews" "
Rating 4 - Poor. 18 out of 645 reviews" "
Rating 2 - Terrible. 11 out of 645 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location to explore the city. No AC, but they do have fans. Our room had a great view!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Cayla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in the heart of the city and very walkable. The staff were friendly and helpful. The restaurant was delicious and the vouchers were generous enough to cover a hearty breakfast. But I would encourage anyone considering a stay to head others’ warnings about the hotel temperature. It is *unbearably* hot inside the rooms in the summer. While opening doors is possible, we found that rooms with a bridge view receive direct sunlight and were quite noisy at night. I wished I had booked elsewhere. That being said, I can see how staying here in other seasons would be a comfortable and convenient experience.
Stayed 3 nights in Jul 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love spending $300 to stay in a room that is 30 C or 88 degrees F with incredibly rude staff this is the place for you! Staff could not have been more rude - go find somewhere else to stay.
Stayed 3 nights in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a wonderful stay - only downside as a historic hotel, rooms did not have a/c and ours got the afternoon sun.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is amazing. If bringing a car, it can be very confusing so call ahead. Staff is very friendly and helpful. Room was almost intolerable from heat perspective. They have no air conditioning.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Tiny room with poor ventilation
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect ending to our swiss vacation. The room was clean and had a balcony overlooking the Chapel Bridge. Breakfast at the hotel was very good. The location is walking distance to the Lion Monument, shops, restaurants and the train station. We were able to leave our luggage after checkout to explore the town.
Stayed 1 night in Jul 2024

10/10 Excellent

Laken

Stayed 1 night in Jul 2024

10/10 Excellent

Patrik

Travelled with partner
Liked: Property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent location! Easy to find after leaving the train station, walking distance to everything. We had excellent meals at the hotel restaurant too. Front desk was very helpful in booking Pilatus tour and even gave us an amazing recommendation for dinner in the new town. No AC in the room but there is a little fan which was helpful. Room was clean and tidy.
Stayed 4 nights in Jul 2024

8/10 Good

Arvin, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have ac and their fans were inadequate. We had the windows open and were up in the top floor so that helped and didn't get any mosquitoes.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room! The bed and pillows were wonderful and the bathroom was modern and everything was super clean. In case it makes a difference: the rooms are quite small as are most European hotel rooms, and there's no air conditioning. The room comes with an adjustable Dyson fan, which was perfect. The restaurant has great food, too,although if you choose to sit outside that's where all the smokers sit. There are many people in Europe who smoke and this may annoy American non-smoking travelers.The hotel's location can't be beat- right on the river, just a 2 minute walk to the train station. I will come back in the future!
Stayed 2 nights in Jul 2024

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sharly

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location in the heart of the city. All the staff except the check out lady were super nice and helpful with directions and suggestions for our stay. We ate one dinner at the restaurant and it was fabulous, both food and service. My main complaint is that the bathroom definitely leaves something to be desired. Think cruise ship bathroom. So small my husband could barely turn around in the shower. There is also a lack of air conditioning if that’s important to you, but they did have a plug in fan. Other than that our stay was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Restaurant on site is very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

pamela

Liked: Cleanliness, staff & service
2 nights stay! The hotel was walking distance to transportation. Restaurant downstairs was great and other restaurants around it in the middle of everything. only downside, it was hot they had one baby fan no AC.
Stayed 2 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Luzern
Great location and service at front desk and restaurant. We didn’t find A/C in the room and it could be hot especially on a humid summer day.
Stayed 3 nights in Jun 2024

6/10 Okay

Josh

It’s small and generally average. Good for a one night stay in a central area.
Stayed 1 night in Jun 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stay if you’re okay with no air conditioning
THE PROS: We LOVED the location of this hotel. It was a PERFECT location. The staff are outstanding, and the hotel restaurant was phenomenal- the pasta with mountain cheese was the best pasta I’ve ever had, and we just got to Switzerland from Italy, so that’s saying a lot! This hotel also gives you coupons for food, so that saved us a bunch of money. THE CONS: To be honest, it was so hot and hard to sleep without air conditioning and we woke up drenched in sweat every morning. We got an extra fan, but the outlets are so far from the bed that it didn’t quite help. We couldn’t open the windows because there were 3+ massive spider webs out the window, no screens so bugs could get in, and it was loud, so we tried sleeping with ear plugs and eventually slept with the window closed and just struggled. :(. We were there in mid June, and it was only 70 degrees daily, so for perspective it wasn’t super hot out during the day. TO SUMMARIZE: There were a lot of pros. Truthfully, I wouldn’t stay again unless they got AC, but would definitely eat there.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lindsey

Stayed 1 night in Jun 2024