Holiday Inn Express And Suites Queenstown by IHG

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free breakfast

Photo gallery for Holiday Inn Express And Suites Queenstown by IHG

Courtyard
Exterior
Standard Room, 1 Queen Bed (Panoramic Window)
Suite, 1 Bedroom, Mountain View | View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym
  • Housekeeping
The current price is AU$368
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Beach
    ‪4 min walk‬
  • Church of St Peters
    ‪5 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

Room options

Standard Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Panoramic Window)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 Queen Bed, View (Gondola View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, View (Gondola View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Gondola View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Panoramic Window)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Queenstown

Holiday Inn Express And Suites Queenstown by IHG places you in the centre of Queenstown, steps from St Josephs Parish and within a short 5-minute stroll of Queenstown Gardens. Highlights at this eco-friendly hotel include free continental breakfast, a restaurant and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a sauna and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions in proximity to this 4-property class Queenstown City Centre hotel include The Remarkables Ski Area and Coronet Peak Ski Area.

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Mall - 6 min walk
  • TSS Earnslaw Steamship - 10 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown by IHG

Eco-certified Queenstown hotel in Queenstown City Centre with free breakfast
Holiday Inn Express And Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express And Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

  • 227 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Frequently asked questions

What is the cancellation policy at Holiday Inn Express And Suites Queenstown by IHG?

Holiday Inn Express And Suites Queenstown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express And Suites Queenstown by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Queenstown by IHG on 23 Mar 2025 start from AU$367.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express And Suites Queenstown by IHG?

Yep, Holiday Inn Express And Suites Queenstown by IHG has a self car park for NZD 25.00 per day.

Are there any beaches close to Holiday Inn Express And Suites Queenstown by IHG?

Yep, Holiday Inn Express And Suites Queenstown by IHG is a short 4-minute walk from Queenstown Beach.

What makes Holiday Inn Express And Suites Queenstown by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express And Suites Queenstown by IHG.

Is Holiday Inn Express And Suites Queenstown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express And Suites Queenstown by IHG is a hit with families.

Does Holiday Inn Express And Suites Queenstown by IHG serve breakfast?

Yep, guests are hooked on the free continental breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express And Suites Queenstown by IHG?

No, Holiday Inn Express And Suites Queenstown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express And Suites Queenstown by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express And Suites Queenstown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express And Suites Queenstown by IHG?

No, pets are not allowed.

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1010 reviews
Rating 8 - Good. 211 out of 1010 reviews
Rating 6 - Okay. 64 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we only needed one night on each end of a trip in Queenstown, this was the perfect place. Appreciated its location and facilities!
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accom, staff were extremely helpful, rooms very clean and hotel was an easy walk to the city
Stayed 2 nights in Jan 2025

8/10 Good

Alice

Stayed 2 nights in Jan 2025

8/10 Good

Alice

Travelled with family
Good breakfast, nice staff
Stayed 1 night in Jan 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in the quality of the food in the dining area. Considering the high price of accommodation, I was
Stayed 4 nights in Jan 2025

10/10 Excellent

SAMIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all staff, great work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Liked: Cleanliness, amenities
Overall rating is 3 due to multiple issues experienced during my stay. Location and moderate cost are primary reasons for a higher rating. Issues: The hotel does not seem well organized. First, my room was not ready at the published 3pm checkin. I actually arrived around noon, and reception kindly reiterated that check in was not til 3 pm. I was understanding as this is standard across hotels. Problem was when I returned at 3pm to check in, my room was still not ready. That was frustrating and annoying as i had patiently waited for hours, followed up, and expected hotel staff to honor the policy and be prompt. Second, day 2 i got locked out of room due to checkin error. I had to return to reception to resolve. Then I came back to a room that had not been housekept; due to be checkin error, the housekeeping staff thought the room was vacant. Third, i called reception to advise that housekeeping skipped my room, and i needed clean towels. I had to wait 2 hours for the towels. It wasn't until my 2nd follow up call that reception had apparently forgot my request. Fourth, it's a bit difficult to circumvent this in Queenstown, but the hotel sits atop a steep hill. Was not fun to have to climb the hill to the hotel, but at least it was good exercise! Major pro: hotel is less then 10 minutes from the central waterfront and social activities. Overall, the most disappointing service I've experienced in a hotel in decades.
Stayed 6 nights in Nov 2024

8/10 Good

Jacalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and down a hill to reach town center otherwise great location. Parking unavailable as lot was full. Very difficult to find parking in immediate area they said due to New Zealand marathon weekend. No drawers or area to place luggage so no ability to unpack at this hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Mohanan, Cupertino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
walkable location to lake and downtown. limited paid parking. lots of construction around the property so road access was confusing. the hotel was crowded with tour groups so check in & breakfast services was time consuming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are very helpful and friendly. Eat in options are convenient and great quality. Hotel is an easy walk into town where you can explore queenstown and experience the wilderness. There is a local bus stop just around the corner making it easy to access the airport and other towns such as Arrowtown. Hotel is very clean with every modern convenience you can think off.
Stayed 5 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. Very secure, quiet, clean and comfortable. Loved it.
Stayed 2 nights in Nov 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights
Great place for a stop over in Queenstown. Easy walk to town...but on a hill if you don’t walk too well. Great breakfast buffet included. Chromecast t.v. Small but well fitted room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good view of the mountain and gondola, easy walk to waterfront and shops. Breakfast is basic and could include more egg options like omelettes and better coffee
Stayed 2 nights in Oct 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

John Anton

Stayed 5 nights in Sep 2024

10/10 Excellent

Minjae

Stayed 1 night in Oct 2024

8/10 Good

Laura, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times. We ski so good facilities for us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024