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Disney Newport Bay Club

4.0 star property
Lakefront hotel connected to the convention centre in Coupvray with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Disney Newport Bay Club

Front of property
Front of property
Staircase
Indoor pool, outdoor pool, open 7 AM to 10 PM, pool loungers
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included
The price is AU$458
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Avenue Robert Schuman, Coupvray, Seine-et-Marne, 77700
  • Walt Disney Studios Park
    15 min walk
  • Disneyland® Paris
    16 min walk
  • Val d'Europe Shopping Center
    16 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    32 min drive

Room options

View all photos for Superior Room, Terrace

In-room safe, desk, blackout curtains, soundproofing

Superior Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Compass Club Room

In-room safe, desk, blackout curtains, soundproofing

Compass Club Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compass Club Room - Lake View

In-room safe, desk, blackout curtains, soundproofing

Compass Club Room - Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

In-room safe, desk, blackout curtains, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Lake View

In-room safe, desk, blackout curtains, soundproofing

Superior Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Disney Sequoia Lodge

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1000)
The price is AU$355
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Disney Sequoia Lodge

About the area

Coupvray

You'll be connected to the convention centre at Disney Newport Bay Club, and within a 20-minute stroll of Walt Disney Studios Park and Disneyland® Paris. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, Cape Cod, serves international cuisine and is open for lunch and dinner. Captain's Quarter is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas, early theme park entry and theme park character encounters. Buffet breakfast is available. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 20-minute walk of this 4-property class Coupvray hotel include Val d'Europe Shopping Center and SEA LIFE Val d'Europe.

What's nearby

  • Walt Disney Studios Park - 15 min walk
  • Disneyland® Paris - 16 min walk
  • Val d'Europe Shopping Center - 16 min walk
  • La Vallée Village - 17 min walk
  • Disney Village - 19 min walk

Getting around

  • Marne la Vallée-Chessy Station - 16 min walk
  • Marne la Vallée-Chessy RER Station - 17 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 32 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Sports Bar - ‬15 min walk
  • ‪Castle Club Lounge - ‬17 min walk
  • ‪Annette's Diner - ‬16 min walk
  • ‪Earl of Sandwich - ‬14 min walk

About this property

Disney Newport Bay Club

Lakefront hotel connected to the convention centre in Coupvray with 2 restaurants
Disney Newport Bay Club offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, early theme park entry, and theme park character encounters are also featured at the business-friendly Disney Newport Bay Club. A theme park shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This 4-star Coupvray hotel is smoke free.

  • 926 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Disney Newport Bay Club offers 926 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 10 AM to 6 PM at scheduled times
  • Free train station pick-up and drop-off shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 28 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cape Cod
  • Captain's Quarter
  • Yacht Club

Things to do

  • Early theme park entry
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Theme park character encounters

Family friendly

  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale on-site.

Renovations and closures

The following facilities or services will be unavailable from September 29 2025 to October 10 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 23 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Newport Bay Club® Coupvray
Disney's Newport Bay Club® Hotel Coupvray
Disney's Newport Bay Club Hotel Coupvray
Disney's Newport Bay Club Hotel
Disney's Newport Bay Club Coupvray
Disney's Newport Bay Club
Disney's Newport Bay Club
Disney Newport Bay Club Hotel
Disney Newport Bay Club Coupvray
Disney Newport Bay Club Hotel Coupvray

Frequently asked questions

What is the cancellation policy at Disney Newport Bay Club?

Disney Newport Bay Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Disney Newport Bay Club?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Disney Newport Bay Club on 12 Jan 2025 start from AU$458.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Disney Newport Bay Club?

Yep, Disney Newport Bay Club has a free self car park.

Are there any beaches close to Disney Newport Bay Club?

The closest beach to Disney Newport Bay Club is Plage Sud (7.1 km).

Does Disney Newport Bay Club have a pool?

Disney Newport Bay Club has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 10 PM. The swimming pool will be unavailable from September 29 2025 to October 10 2025 (dates subject to change).

What luxury perks are available at Disney Newport Bay Club?

Disney Newport Bay Club features an outdoor pool, an indoor pool and a sauna.

Is Disney Newport Bay Club family-friendly?

You bet! With amenities such as early theme park entry and theme park character encounters, as well as free infant beds in the guestrooms, it's no surprise that Disney Newport Bay Club is a hit with families.

Does Disney Newport Bay Club serve breakfast?

Sure does, buffet brekkie is offered at Disney Newport Bay Club.

Is there a free airport shuttle available at Disney Newport Bay Club?

No, but there's an airport shuttle that runs from 10 AM - 6 PM at scheduled times for a fee.

Is there a bar or restaurant at Disney Newport Bay Club?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Disney Newport Bay Club?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Disney Newport Bay Club?

No, only service animals are allowed.

Disney Newport Bay Club Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1003 reviews" "
Rating 8 - Good. 321 out of 1003 reviews" "
Rating 6 - Okay. 149 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

adam

Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money
We stayed for four nights in two rooms at Compass Club Level in September 2024. This hotel is in desperate need of refurbishment. I can’t believe the price they charge for the poor standard of accommodation. It has the potential to be a beautiful hotel if Disney chose to spend some money. The bathrooms are dated and not very luxurious. I’ve seen better in budget hotels. The wallpaper was peeling away in our room and the furniture is bashed. Don’t get me started on housekeeping either. Every day it was half a job done. Dirty mugs and glasses left. Tea and milk not replaced, bins not emptied. One even left us a broom in the bathroom but they quite happily took the tips left in both rooms. Needless to say I didn’t bother after that. The beds were hard and the air con was none existent. It doesn’t go below 20°c and the weather was warm so we didn’t sleep well at all. The breakfast in the Compass Club lounge had a decent selection but was lukewarm every day of our stay. Most of the cast members were polite and helpful apart from a couple that seemed disinterested in helping us with a couple of issues that we had. I definitely wouldn’t stay here again until it’s had a refurb and even then I’d have to reconsider. We love our Disney trips as a family and nothing beats WDW in Orlando. The hotels, food, cast members and parks are just a cut above Paris so my advice would be to save your money and go there instead. I certainly wish we had.
Stayed 4 nights in Sep 2024

8/10 Good

Kayleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities
This resort is very handy to the park. It needs a bit of a refresh. We were staying in Compass Club and the staff were fantastic. Rooms are getting a little dated and the hotel could do with tech upgrades. We wanted to sign in to Disney plus to watch a movie at night but the tvs are a bit old and dont have smart tv facilities.
Stayed 1 night in Sep 2024

8/10 Good

Jyoti

Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5✨
I have always loved Newport, and trip was no exception. Brilliant hotel 5 ✨
Stayed 2 nights in Aug 2024

6/10 Okay

Sydney

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Louis, Eastleigh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On arrival we went to reception to check in and get our room - we arrived after 2.00 p.m. The receptionist queried our room and although we had booked a room with 2 double beds, she tried to give us a family room with bunk beds, which we declined. We insisted on having what we had booked and she then told us we would have to wait until 3.00 when a room would be allocated to us. She was not hospitable, polite or concerned that we were disappointed about not automatically being given the room that we had booked. No apology was given throughout the whole process. We went back at 3.00 and had to queue for 20 minutes until we could see a receptionist who gave us the room that we had booked, but told us we would have to take up our own luggage which we had stored in the luggage area outside the main door to the hotel. we went around the hotel to the luggage area and asked to take our luggage away - the man asked for our room number and said the luggage would come up to the room within 15 minutes - we would not need to take it ourselves. we went to our room and after 40 minutes we phoned down to the luggage area to ask where our luggage was - we were told by the man on the phone that we had not given a slip of paper with our room number on to the luggage centre and therefore they had been waiting for us to contact them in order for them to bring the luggage up. we told them that we had not been given a slip of paper by the reception and we had verbally given them our room
Stayed 2 nights in Aug 2024

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience visiting a Disney hotel, and we were generally impressed by the Newport Bay Club. It is situated about a 10 minute walk from the Disney Village, with a further 5 minutes to the park entrance. Staff were very friendly and efficient (they had to be, the hotel lobby gets extremely busy around check-in time). One downside is dining options at the hotel; there are a couple of restaurants, but with set menu prices at €45 or €55 per head, this is very costly, so we did not use them, meaning we were stuck with the Disney village or park food offering, which is mostly 'fast food'. The hotel shop is primarily for Disney merchandise, selling only drinks and sweets; it would have been better if it offerde a slightly broader choice such as healthy snacks or fruit, but I suppose that's not very Disney. Nice indoor and outdoor pool, which we took advantage of during a particularly hot day (37 degrees celsius!) but the changing rooms can get very congested, so try to pick a quiet time. Overall, quite expensive, but a quality experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jitinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Newport is in need of a massive update. It certainly misses the mark when compared to other Disney properties in other countries with regards to room features like outlets, air conditioning, general cleanliness, and food options at the restaurants. I would recommend the other hotels at the park or even ones outside the resort before choosing to stay here. It’s not worth the cost.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gurpreet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Maja

Travelled with family
Liked: Cleanliness, staff & service
This time price did not match the expectations...
Don't usually write any negative reviews about Disney properties as we stayed in many and all over the world - California/ Florida/Paris but this time price did not match the expectations and that was after we got upgraded to the room with the lake view. Pros- you are on Disney property with it's magic hour and facilities, pretty nautical decor, comfy beds, helpful staff, great swimming pool and 2 amazing restaurants. Contra- it's an old hotel with cracks showing everywhere, no usb plugs anywhere and other plugs are not in any convenient places, toilet behind bathroom door ( need to be carefull not to hit someone sitting on it), not enough sun chairs by the swimming pool, room chairs in need of new upholstery; hotel requires renovation and modern updates including decor and furniture. It's a good hotel but I don't think it's worth it's 4* as it requires lots of improvements. If you want to save some money and still be in Disney bubble book Sequoia Lodge or Cheyenne.
Stayed 1 night in Jul 2024

6/10 Okay

Oliver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is tired, our bathroom the shower slider was broken so you couldn’t shower without holding it in place, there was black mould on the seals and it was very very old fashioned. The breakfasts weren’t great given what you pay and the carpets in the room didn’t feel clean!
Stayed 2 nights in Jul 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jieping

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service we received in this hotel is amazing especially the check in staff. They are very friendly, warm and welcoming. The location is great for Disneyland and bus transfer is so convenient.
Stayed 1 night in Jul 2024

6/10 Okay

Gary

I checked with their reception if I can buy slipper with them . They said no and asked me check with other shop . I understand that slipper is not offered by hotel right now but hotel should consider to offer client to buy slippers with them .
Stayed 2 nights in Jun 2024

2/10 Terrible

Mehwish

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We just came back from staying here and we're overall disappointed. The location is good, as is close to the parks and th breakfast, but that's about it as it's more quantity and quality. The hotel is in the need of renovation and the rooms were not cleaned properly as we found crisp packages/crumbs in the rooms that weren't ours. We also had an issue with our booking and the staff was very unhelpful and the issue was still not sorted 3 days later. Many staff members also insist of speaking French or don't understand English either. I would not stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Magic!
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be Leary of booking hotel stay with park tickets
Due diligence first. Our info was submitted to the hotel incorrect by hotels, so we did not get our Disney tickets. They made up ages for each family member. Seemed like a mistake in the system as it never asked for our info for the park tickets. We were unable to attend Disney until our last day and that’s because we purchased our own tickets. Our booking included tickets and our receipt shows that 4 tickets were included. We would have never stayed at Disney if we didn’t get the tickets it’s pointless. We would have stayed in the city center of Paris instead. It completely ruined this trip. We spent hours talking to hotel, Disney gate personal and customer relations and then added hrs with hotels.com staff trying to resolve this so we could go enjoy Disney with our kids. It was never resolved and the Disney staff were the rudest hotel staff ever. We were very patient and kind through the entire thing. Even after I booked this I called hotels.com and spent over an hr talking to them to figure out the park tickets. Then I finally found info saying it would be given to me at the hotel. No one ever answered the phone at the hotel. The Apple Maps phone number for them is incorrect so that’s be why. Over all just do research before purchasing.
Stayed 2 nights in Jun 2024

10/10 Excellent

Miss Gemma Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. The hotel was always clean and smelt amazing. Staff were very helpful. Only down I’d say was the pool didn’t seem too clean. Ideal location only disappointment was we wasn’t told when checking in about meet and greet with characters in the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

William Snr

Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family atmosphere and very friendly & helpful staff.
Stayed 3 nights in Jun 2024

6/10 Okay

ASHISH

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The hotel has very limited options for vegetarians and the room are ok not a wooow experience that we wish to experience when you come to Disney and are overpriced with the tickets. As the hotel is the only good option to close to Disney park one has no oher way. Definitely was expecting a much better experience after paying a premium rates .
Stayed 1 night in Jun 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff weren’t friendly from the time we arrived and had to deal with security to the check in, to the cleaning service to the restaurant staff. It did not feel like a Disney resort, especially as an American it did not feel welcoming. There was no air conditioning in the room and no food options for lunch.
Stayed 3 nights in May 2024

2/10 Terrible

Enrique

Stayed 1 night in May 2024