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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Studio Family | Terrace/patio
Interior entrance
Property entrance
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Pool
  • Housekeeping
The current price is AU$174
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪18 min walk‬
  • Dracula's Cabaret
    ‪2 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Surfers Paradise, QLD (SFP)
    ‪7 min drive‬

Room options

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Dining table
Flat-screen TV
Sofa bed - single
Hairdryer
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

Studio King

Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

voco Gold Coast by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
The price is AU$279
for 1 room
includes taxes & fees
8 Mar - 9 Mar
voco Gold Coast by IHG

About the area

Gold Coast

At Mermaid Waters Hotel by Nightcap Plus you'll be 2.9 km (1.8 mi) from Gold Coast Convention and Exhibition Centre and 2.9 km (1.8 mi) from The Oasis. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The family restaurant, Brasserie, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Mermaid Waters hotel include The Star Gold Coast and SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk
  • The Star Gold Coast - 3 min drive
  • The Oasis - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Cavill Avenue - 7 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mandarin Court - ‬12 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. 50-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

What is the cancellation policy at Mermaid Waters Hotel by Nightcap Plus?

Mermaid Waters Hotel by Nightcap Plus offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mermaid Waters Hotel by Nightcap Plus?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Mermaid Waters Hotel by Nightcap Plus on 17 Mar 2025 start from AU$174.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mermaid Waters Hotel by Nightcap Plus?

Yep, Mermaid Waters Hotel by Nightcap Plus has a free self car park.

Are there any beaches close to Mermaid Waters Hotel by Nightcap Plus?

The closest beach to Mermaid Waters Hotel by Nightcap Plus is Burleigh Beach (5.3 km).

Does Mermaid Waters Hotel by Nightcap Plus have a pool?

Mermaid Waters Hotel by Nightcap Plus has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mermaid Waters Hotel by Nightcap Plus family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Mermaid Waters Hotel by Nightcap Plus is a hit with families.

Does Mermaid Waters Hotel by Nightcap Plus serve breakfast?

Yeah, guests love the free buffet brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mermaid Waters Hotel by Nightcap Plus?

No, Mermaid Waters Hotel by Nightcap Plus does not offer an airport shuttle service.

Is there a bar or restaurant at Mermaid Waters Hotel by Nightcap Plus?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mermaid Waters Hotel by Nightcap Plus?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?

No, pets are not allowed.

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anselm-Zixton, West Kempsey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and very hospitable place.
Stayed 2 nights in Jan 2025

8/10 Good

Wafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilove the hotel staff kindly
Stayed 5 nights in Jan 2025

10/10 Excellent

seoukgeun, pacific pines

Stayed 2 nights in Jan 2025

6/10 Okay

Helena Wanda

Travelled with partner
Liked: Staff & service, amenities
our room faced the car park so at night it was noisy, so hard to sleep. people returning to their rooms at night were loud. Breakfast was nice but I would have liked some cheese on the menu the resort was generous with free drink vouchers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very comfortable well located. The included breakfast was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 4 nights in Dec 2024

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and excellent place to stay nice customer service from team.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our night at Mermaid Waters. It was clean, comfortable and the staff were all very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Kassy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here.. Ramps for ease of getting around. Staff were excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy checkin. Friendly staff. Great facilities. Easy to access restaurant, with great meals, and drink vouchers included at checkin, which encourages you to use the restaurant. The secured parking was great. Wish we could have stayed longer.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great location, nice clean and comfortable room- will stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good clean room and facilities. The cooked breakfast was delicious and loved the option of undercover or outdoor parking for the van. With the convenient location we will be back!!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable and Fantastic Stay
It was absolutely fantastic. The room was spacious and nicely furnished, with a small sofa and table perfect if you want to have a bite or drink in the room. The beds were incredibly comfortable; I slept unusually well for a hotel stay. The breakfast buffet was small but had everything you could need eggs, bacon, toast, coffee, juice, fruit, and more. It’s not a luxury hotel but it was very clean and well maintained. For its price range it’s definitely a 5/5.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access fenced in parking clean well serviced room pool. Only 2 story. Great breakfast and dining at Lone Star. Pokies. Across road fantastic eatery’s especially Italian restaurant. Away from hustle and Bustle of surfers paradise but close enough to venture out. 2 free drinks on arrival
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was grest options
Stayed 1 night in Nov 2024

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Room was spacious and clean - Lacked basic items Wine Glasses, Cutlery, plates saucers - Dining/breakfast was poor quality than expected
Stayed 2 nights in Nov 2024

8/10 Good

ian

Stayed 1 night in Nov 2024

8/10 Good

Erena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks staff were friendly and helpful. Convenience with upstairs event happening for a few days. Comfy beds. Dinner was good especially, zucchini chips yum!! Breakfast was good too.
Stayed 3 nights in Nov 2024

2/10 Terrible

Lisa

First time staying there and I won’t stay there again as they charged my credit card an extra $200 without telling me, I was refunded but it still is an actual charge on my credit card instead of a “hold” like most hotels do for deposits. So make sure they let you know what’s going on at checkin.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good alternative to a motel and enjoyed our stay. Breakfast was great bonus
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Linny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights at the hotel as I participated in the Pan Pacifics Masters Games. The check-in and check-out experiences were smooth, quick and helpful. My room was clean and had complimentary water, coffee, tea and milk. The free buffet was a big plus and helped me energise and prepare for my sporting events. The staff were all helpful, courteous and provided excellent service. There are a few restaurants across the road and a huge Dan Murphy's next door, although the nearest supermarket (and shopping mall) are 20mins walk away so best to rent a bike or catch a taxi. Overall the hotel provided everything I needed adequately. I would easily return in future.
Stayed 3 nights in Oct 2024