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Chic & Basic dot

3.0 star property
Hotel with a 24-hour front desk, a short walk to Gran Via

Photo gallery for Chic & Basic dot

Exterior
Flat-screen TV
Minibar, in-room safe, blackout curtains, soundproofing
Superior Double Room, Terrace | Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$162
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Plaza de Callao
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Hallway

Intelier Palacio de San Martín

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1011)
The price is AU$362
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About the area

Madrid

Chic & Basic dot places you in the centre of Madrid, within a short 5-minute stroll of popular places like Gran Via and Puerta del Sol. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find multilingual staff, luggage storage and a front desk safe. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Attractions within a 10-minute walk of this 3-property class Madrid Centro hotel include Calle de Alcalá and Plaza Mayor.

What's nearby

  • Gran Via - 3 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 7 min walk
  • Plaza de Santa Ana - 8 min walk
  • Royal Palace of Madrid - 9 min walk

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Callao Station - 3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Takos - ‬3 min walk
  • ‪Chocolatería - Churreria - los Artesanos 1902 - ‬3 min walk

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.

This 3-star Madrid hotel is smoke free.

  • 51 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Frequently asked questions

What is the cancellation policy at Chic & Basic dot?

Chic & Basic dot offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chic & Basic dot?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Chic & Basic dot on 9 Mar 2025 start from AU$161.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chic & Basic dot serve breakfast?

Sure does, cooked-to-order brekkie is served weekdays between 8:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Chic & Basic dot?

No, Chic & Basic dot does not offer an airport shuttle service.

What time are check-in & check-out at Chic & Basic dot?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Chic & Basic dot?

No, only service animals are allowed.

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 822 reviews
Rating 8 - Good. 198 out of 822 reviews
Rating 6 - Okay. 43 out of 822 reviews
Rating 4 - Poor. 11 out of 822 reviews
Rating 2 - Terrible. 8 out of 822 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. The staff was very friendly and helpful and the room was well appointed. Will stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Jenirae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient place to stay in Madrid. Nothing fancy but it was perfectly fine for our 3 night stay. Any time there was an issue and we mentioned it to staff, they took care of it right away. Sabrina at the front desk was very helpful and helped us check in early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and centric
Stayed 2 nights in Aug 2024

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly desk, clean and very chic
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centric location
Stayed 6 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy walking distance to everything. Staffs are very helpful and nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arturo, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
At first, the red walls and the red neon room sign caused me rejection. But once inside the room, I found it clean and spacious. I was in room 501. It has a balcony and high ceilings. The bathroom was nice in the shower outstanding I will definitely be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location. Breakfast is a la card but nice options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was really nice. The room was available when I arrived (before check in time) so I was able to settle down.
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley, SHERWOOD PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. Has some differences that are quite appealing. Very personable.
Stayed 5 nights in Nov 2024

10/10 Excellent

LUIS, GUAYNABO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and Sabrina at the front desk were excellent, making sure you will have everything you need to have a good time in Madrid. This is a very nice place to stay. Thank you.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Man Yee Selwin

Travelled with family
Room temperature was too warm, they locked the air-con temperature only providing heat, you are no choice to switch off during the stay(October). But no ventilation unless you open the balcony door, but it was too noisy and didn’t feel safe when you sleeping at night.
Stayed 2 nights in Oct 2024

8/10 Good

Marvi I

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many shops and restaurants. Hotel staff - especially David who provided us with information. He is amazing and very kind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, friendly staff. Close to metro and Gran Via.
Stayed 2 nights in Oct 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente location
Stayed 3 nights in Sep 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception people were very helpful and informative.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room - great location
Very good location. All the major sights were just a short walk away. Great coffee house adjacent to the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mallika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location , Very friendly and helpful staff , rooms up to date
Stayed 5 nights in Oct 2024

8/10 Good

Rosimar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance from the metro station Puerta del Sol with plenty to explore and eating options. Comfortable stay and great service. Would stay here again when I return to Madrid
Stayed 1 night in Oct 2024