See all properties
Save

The Heritage Hotel Manila

4.0 star property
Family-friendly Pasay hotel in Barangay 76 with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Heritage Hotel Manila

Room
Room
Room
Room
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Parking included
  • Breakfast available
The price is AU$115
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • Embassy of Japan
    ‪7 min walk‬
  • Baclaran Church
    ‪11 min walk‬
  • Cuneta Astrodome
    ‪12 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

8.4 out of 10
Very good
(115 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Club Room Twin Beds, Club Access

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite Twin Beds, Club Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Bed, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite King Bed, Club Access

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room King Bed, Club Access

Club Room King Bed, Club Access

Club Room King Bed, Club Access

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Club Lounge
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Beds

Deluxe Room Twin Beds

Deluxe Room Twin Beds

8.6 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Suite

In-room safe, desk, iron/ironing board, rollaway beds

Executive King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Club King Room

In-room safe, desk, iron/ironing board, rollaway beds

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room

In-room safe, desk, iron/ironing board, rollaway beds

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, rollaway beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

In-room safe, desk, iron/ironing board, rollaway beds

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Club Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior King Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Savoy Hotel Manila

Parking included
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (2000)
The price is AU$107
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Savoy Hotel Manila

About the area

Pasay

A family-friendly stay in the heart of Pasay awaits you at The Heritage Hotel Manila. Within a 20-minute stroll, you'll find Mall of Asia Arena and SM Mall of Asia. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Swedish massages and sports massages. The restaurant, Riviera Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the gym and kids' swimming pool. 8095 square feet (752 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 4-property class Barangay 76 hotel, you'll be 1.6 km (1 mi) from SMX Convention Center and 2.6 km (1.6 mi) from Manila Bay.

What's nearby

  • Mall of Asia Arena - 18 min walk
  • SM Mall of Asia - 19 min walk
  • SMX Convention Center - 19 min walk
  • City of Dreams Manila - 4 min drive
  • Newport World Resorts - 5 min drive

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Riviera Cafe - ‬2 min walk
  • ‪Jollibee - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly Pasay hotel in Barangay 76 with a full-service spa
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq. m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel Manila offers 450 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include sports massages and Swedish massages.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business centre

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

Frequently asked questions

What is the cancellation policy at The Heritage Hotel Manila?

The Heritage Hotel Manila offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Hotel Manila?

As of 18 Jan 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel Manila on 16 Feb 2025 start from AU$115.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Hotel Manila?

Yep, The Heritage Hotel Manila has a free self car park. Onsite parking is limited.

Is there a spa on site at The Heritage Hotel Manila?

Yep, there is an onsite spa at The Heritage Hotel Manila. You'll enjoy services like sports massages.

Does The Heritage Hotel Manila have a pool?

The Heritage Hotel Manila has an outdoor pool and a kids' pool.

What makes The Heritage Hotel Manila a romantic place to stay?

Couples spa treatments and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Heritage Hotel Manila.

Is The Heritage Hotel Manila family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that The Heritage Hotel Manila is a hit with families.

Does The Heritage Hotel Manila serve breakfast?

Yeah, guests adore the buffet breakfast here! Served daily from 6:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Heritage Hotel Manila?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Heritage Hotel Manila?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Heritage Hotel Manila?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Heritage Hotel Manila?

No, pets and service animals are not allowed.

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1401 out of 2486 reviews" "
Rating 8 - Good. 676 out of 2486 reviews" "
Rating 6 - Okay. 261 out of 2486 reviews" "
Rating 4 - Poor. 78 out of 2486 reviews" "
Rating 2 - Terrible. 70 out of 2486 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MYLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff and very comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Dianne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Pros: 1. Value for money is great. 2. Staff are very welcoming, friendly and helpful. 3. Central Location to shopping, markets and food 4. Convenient Pick up and Drop Off for Grab/Taxi 5. Room Service was very good (Cleaning Staff) Cons: 1. Breakfast was expensive 2. A/C Conditioning was dripping from the air vent. 3. The shower head was broken, and water pressure was poor.
Stayed 3 nights in Oct 2024

6/10 Okay

OhanaTaste, North Charleston

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was horrible. First check in door not closing..bathtun clog... the shower knob di t close or turn off right... I have to request to be transferred. The staff are great!
Stayed 8 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Oct 2024

8/10 Good

James

Stayed 1 night in Sep 2024

10/10 Excellent

C

Business traveller
Staff outstanding. Bathroom basin not aliowing water to drain - faulty plug device.
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Stayed 3 nights in Oct 2024

8/10 Good

Tyrone, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2024

4/10 Poor

KIERA, Norwalk

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our stay at the hotel, which accommodated 9 guests across 6 rooms, we were met with mixed feelings. While the rooms appeared to be clean at first glance, an unpleasant odor lingered – a disconcerting blend of paint thinner and mildew. This discovery resulted in a series of room changes for myself and my husband, as well as others in our group. Unfortunately, this was not the end of our troubles, as we found the overall upkeep of the establishment lacking. The outdated decor manifested in various ways: from painted bathtubs to chipped paint and furniture, not to mention the noticeable grime covering some pieces. To compound matters, the plumbing seemed subpar, with both the bathtub and sink draining at a frustratingly slow pace, leaving us to endure the discomfort of showering in standing water. Additionally, the absence of an automatic air conditioner mode further frustrated our attempts at comfort. The repercussions of these conditions were tangible, as evidenced by my current sinus infection – a direct result of prolonged exposure to the unsettling paint thinner fumes. The situation was dire enough to prompt thoughts of relocating to a different hotel after the first night. Regrettably, this course of action was not feasible for the entire group, as no offer of a refund was extended for the subpar conditions we endured throughout our stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Alexie

Liked: Amenities
Huge room and king size bed is very convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Florie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service and close proximity to everything is great! The only downside is it is noisy and busy outside. Also the hotel is old and needs updating on the rooms especially the carpet- old, stained and filthy with musty smell. Breakfast is good, and staffs are amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

marc, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m really impressed with the check-in staff as well as room service staff and Bell staff Everybody is super kind and super efficient and they appreciate positive feedback. It’s amazing.
Stayed 2 nights in Oct 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN MANILA. TO STAY
5 stars, manager Mr. EDUARDO DELA CERNAM IS GREAT.
Stayed 2 nights in Oct 2024

8/10 Good

Rosalina

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Donnabelle

Liked: Cleanliness, staff & service, property conditions & facilities
near airport
Stayed 1 night in Oct 2024

6/10 Okay

Belen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and need good repair
Stayed 4 nights in Oct 2024

6/10 Okay

Cheryl Diane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

jerald

Stayed 1 night in Sep 2024

6/10 Okay

Helen

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

8/10 Good

Lani

Travelled with partner
My feedback is about the service in breakfast buffet. I observed not the equality of service from foreigner and filipino nationality. If the guest is foreigner, staff are fully attention to them, which i understand but they should also have an equal service to all guest even you are a filipino nationality.
Stayed 1 night in Oct 2024

6/10 Okay

Pearl

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pros: Shower has great water pressure and lots of hot water. Bed was comfy and clean. The 24-hour spa was great for a massage after a really long flight. Staff was super friendly and customer service was excellent. Cons: The hotel is really showing its age. Carpet needs updating, shower had mildew stains, and the shower handle fell off (but it still worked and we were able to reattach). Overall review - if you want the basics for a good price not too far from the airport, this hotel could work. Staff did say they are renovating, so improvements are likely to come!
Stayed 1 night in Oct 2024

4/10 Poor

Felma

Disliked: Amenities, property conditions & facilities
Service is good, room us spacious, but property needs a serious upkeep and upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mic

Stayed 1 night in Sep 2024