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Hotel XYZ

3.0 star property
Tacloban hotel in Downtown Tacloban with full-service spa and fitness centre

Photo gallery for Hotel XYZ

Outdoor pool
Fabulous Room
Fantastic Queen
Poolside bar
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
P. Zamora St., Tacloban, Leyte, 6500
  • CAP Building
    ‪1 min walk‬
  • Tacloban City Hall
    ‪8 min walk‬
  • Balyuan Amphitheatre
    ‪10 min walk‬
  • Tacloban (TAC-Daniel Z. Romualdez)
    ‪22 min drive‬

Room options

View all photos for Fantastic Twin

Fantastic Twin

Fantastic Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Bidet
Rainfall showerhead
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Fabulous Room

Fabulous Room

Fabulous Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Bidet
Hairdryer
Minibar
Free bottled water
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds

View all photos for Fantastic Queen

Fantastic Queen

Fantastic Queen

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Bidet
Hairdryer
Minibar
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fine Room Twin

Fine Room Twin

Fine Room Twin

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bidet
Hairdryer
Minibar
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Fine Room Queen

Fine Room Queen

Fine Room Queen

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Bidet
Hairdryer
Minibar
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from room

Summit Hotel Tacloban

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (438)
The price is AU$146
for 1 room
includes taxes & fees
24 Feb - 25 Feb
Summit Hotel Tacloban

About the area

Tacloban

Hotel XYZ places you steps from CAP Building and within a 10-minute stroll of Tacloban City Hall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub and sauna. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Downtown Tacloban hotel include Balyuan Amphitheatre and Madonna of Japan.

What's nearby

  • Tacloban City Hall - 8 min walk
  • Balyuan Amphitheatre - 10 min walk
  • Madonna of Japan - 12 min walk
  • Tacloban City Convention Center - 3 min drive
  • Robinsons Place Tacloban - 5 min drive

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez) - 22 min drive

Restaurants

  • ‪Q Kitchen - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Andok's - ‬3 min walk
  • ‪QuickSnack Center - ‬2 min walk
  • ‪KFC - ‬3 min walk

About this property

Hotel XYZ

Tacloban hotel in Downtown Tacloban with full-service spa and fitness centre
Hotel XYZ offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the business-friendly Hotel XYZ. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tacloban hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 9 levels
  • Built in 2013
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel XYZ offers 56 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 395 for adults and PHP 197.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1400.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 395 for adults and from PHP 197.5 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Frequently asked questions

What is the cancellation policy at Hotel XYZ?

Hotel XYZ offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel XYZ?

Yep, Hotel XYZ has a free self car park. Onsite parking is limited.

Is there a spa on site at Hotel XYZ?

Yep, there is an onsite spa at Hotel XYZ. You'll enjoy services like massages.

Does Hotel XYZ have a pool?

Hotel XYZ has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel XYZ serve breakfast?

Sure does, buffet breakfast is served daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Hotel XYZ?

No, but there's an airport shuttle that runs from 6 AM - 10 PM on request for a fee.

Is there a bar or restaurant at Hotel XYZ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel XYZ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel XYZ?

No, pets are not allowed.

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 408 reviews
Rating 8 - Good. 145 out of 408 reviews
Rating 6 - Okay. 54 out of 408 reviews
Rating 4 - Poor. 23 out of 408 reviews
Rating 2 - Terrible. 8 out of 408 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Randall

Disliked: Cleanliness, property conditions & facilities
No hot water in my room and no towels in the room asked for towels but no we’re delivered to my room i ended up booking another room at Asia Star Hotel which had hot water and towels in the room ,,,, XYZ needs to fix these things this is the second time I have stayed at XYZ and there was no hot water
Stayed 6 nights in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy fridge. Noisy shower door. Need block out curtains. Staff love to welcome guests.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I will always look forward to staying here. There are some minor opportunities but overall consistently great service. As an American, this hotel lives up to expectations of security, good Internet speeds, safety and kindness.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
I booked the hotel through Expedia, and it took several attempts to contact the hotel via phone (no answer), email (no response), WhatsApp (replied >2 days later), and Viber (finally replied after 2 days) to confirm our booking and arrange for airport transfer. Since were were flying in from the U.S. I was very worried that they didn't have our reservation in the system, and the delayed (and lack of) response really aggravated this concern. When they finally returned my messages, Rose, the front desk attendant, was extremely helpful in arranging our airport transfer. Hotel management should train staff to check emails and messages at least 2x a day because they might be losing bookings due to non-response. Otherwise, Hotel XYZ was an amazing find in downtown Tacloban. The interior design is absolutely beautiful. Beds were comfortable and pillows were extra fluffy. We stayed in the "Fabulous Room" which included a 2nd story loft. The room was small but very well laid out. The onsite restaurants are the best in the area, so there's no need to venture out. Be prepared for the heat and humidity... there is no central air conditioning so the hallways and elevators can be stifling. While the room was clean, we were missing towels and extra toilet paper in the bathroom. In terms of other amenities, they provided slippers, bath gel/shower/conditioner, bar soap, and a dental kit. It would have been nice to have full length mirrors and a safe in the room.
Stayed 4 nights in Oct 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was pleasent and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here... still impressive. Best staff at any hotel. Love it.
Stayed 2 nights in Sep 2024

4/10 Poor

Nerissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in 7th floor and the elevator was broken
Stayed 1 night in Sep 2024

8/10 Good

Marc

Liked: Staff & service
No issues with the room and great service. However I wanted offstreet parking and we checked in before 6 pm and had to park on the street.
Stayed 1 night in Aug 2024

4/10 Poor

willliam

Disliked: Cleanliness, amenities, property conditions & facilities
the pool really badly needs tile job done a lot of the tiles where off and on bottom of pool so when kids in the pool they are throwing the tiles.No hot tub like listed on site also one rest rooms by pool was very bad and had a smell when the front desk was called my gf was told the restaurant staff will clean it when they open. in about 3 hours. saw a rat in hallway one night also roaches i saw in room and we also had ants
Stayed 18 nights in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except had ants in the room.
Stayed 11 nights in Aug 2024

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Excellent, very friendly staff. We stayed a week and had our wedding reception here and it was great. Three very good restaurants are a big plus. Highly recommended!
Stayed 3 nights in Aug 2024

10/10 Excellent

peter

Stayed 2 nights in Jul 2024

8/10 Good

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Yvonne

Stayed 5 nights in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing
This was an amazing hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Merle

Travelled with group
Very good
Stayed 7 nights in Jun 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the area is typical for the Philippines it felt safe and had a lot of options within walking distance. The hotel had a restaurant and a little coffee/desert bar which was nice. The staff were very friendly and helpful. I would definitely recommend this hotel for anyone staying in Tacloban
Stayed 1 night in Jun 2024

10/10 Excellent

Rory

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very welcoming
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Heart of downtown ,shopping options ,very convenient location, food was excellent at the hotel, clean and very friendly staff
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Weekend visit
Parking is a block away where the hotel is. We checked in our room, there was no Bath Towel and no face towel. I had to call reception to bring some to our room. It’s a nice hotel but it smells like dried fish or fish market in the lobby due to it’s in the bust street and city itself. Otherwise they have nice restaurants and friendly staff at the reception desk and restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Hermaleah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Nathan

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We were there by 11:00 am to wait for check in ask for our iDs and the took a picture and told us the check in time is at 3:00 pm . We keep waiting and waiting until 4:30 pm to get our room . Went downter to have dinner at the restaurant. When we come back to our room the floor under the sink have pool of water . And the towels on the shelf were soak . We called thee front desk send someone to our room . He couldn’t fix it he just putt some towels . He said he will be right back his going to talke to the front desk if we can move to a different room . He come back and told us that there is no room available and there is no one to fix the problem that night . He said they will move us the next day by 11:00 am . We move to a different room the next day by 1:00pm .its not what we expected to book a fabulous room . So disappointed this cyz hotel
Stayed 2 nights in May 2024