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Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Indoor pool
Point of interest
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
The price is AU$145
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Castle Keep
    7 min walk
  • The Gin Bar
    1 min walk
  • Central Station
    6 min walk
  • Newcastle (NCL-Newcastle Intl.)
    16 min drive

Room options

View all photos for Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club lounge access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access)

Suite, 1 Bedroom, Club lounge access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Junior Suite, 1 King Bed, Club lounge access (Lounge Access) | Room amenity

Junior Suite, 1 King Bed, Club lounge access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access

Standard Room, 1 Queen Bed, Club lounge access

Standard Room, 1 Queen Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1008)
The price is AU$156
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel you'll be within just a 15-minute stroll of Castle Keep and Eldon Square Shopping Centre. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Mineral House can include deep-tissue massages, hot stone massages and body wraps along with access to the hot tub and steam room. The restaurant, Hawthorn Restaurant, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna. 3003 square feet (279 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11 AM. .Places within a 15-minute walk of this 4-property class Newcastle-upon-Tyne hotel include Chinatown and The Glasshouse.

What's nearby

  • Castle Keep - 7 min walk
  • Chinatown - 11 min walk
  • The Glasshouse - 15 min walk
  • St. James' Park - 16 min walk
  • Quayside - 18 min walk

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Dog & Parrot - ‬6 min walk
  • ‪Pink Lane Coffee - ‬8 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Town Wall - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Eco-certified hotel with full-service spa and fitness centre
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2015
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers 251 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel on 12 Jan 2025 start from AU$145.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

The closest beach to Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel is Longsands Beach (13.8 km).

Is there a spa on site at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Yep, Mineral House is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel have a pool?

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel has an indoor pool.

What makes Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel.

Is Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel is a hit with families.

Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel serve breakfast?

Yep, visitors give top marks to the buffet brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:30 AM to 11 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

No, Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel?

No, pets are not allowed.

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1006 reviews" "
Rating 8 - Good. 228 out of 1006 reviews" "
Rating 6 - Okay. 81 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 33 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Lovely hotel. Great location. Clean comfortable rooms. Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel not easy to find but used mainly by stag and hen parties.
Stayed 1 night in Sep 2024

8/10 Good

Pauline

Stayed 3 nights in Sep 2024

8/10 Good

Oreva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Crowne plaza new castle
The stay started with an awkward experience where I was given the wrong room. Efforts to change the room were not friendly at all and I was delayed for a while. After calls to hotel.com for intervention, I was later promised a better room and this they did after 2 days. The hotel experience was however very nice as the food was excellent and the team of workers were very helpful. It was eventually a very good experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Josh

Stayed 2 nights in Sep 2024

6/10 Okay

Liam

Stayed 3 nights in Aug 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked one night as we needed a place to stay close to the train station. This place served the purpose nicely. It isn't anything extraordinary and breakfast could have been a little nicer but I would stay here again if I needed to.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and go to this crowne plaza Newcastle Stephenson quarter for a break everytime visiting Newcastle or for just an overnight break when nearby. Thank you will be back again. 5***** every visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often for work, love the gin bar, pool and gym :)
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sandrine

Travelled with group
My friend’s room was not cleaned on the second day of our stay. Breakfast very poor.
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Stayed 1 night in May 2024

10/10 Excellent

YONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Ugo

Stayed 3 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our choice.
The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel 10/10
Amazing stay, one of the most comfortable hotels I’ve ever stayed in! So well located for Newcastle and train up to Edinburgh yet situated in a quiet area only 5mins walk into town. Breakfast was plentiful and of good quality. Staff were very friendly, special mention to Dawn who cleaned our room, she is a credit to your company! Can’t wait to return.
Stayed 3 nights in Aug 2024

8/10 Good

Regimantas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024