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Doubletree by Hilton Jabal Omar Makkah

4.0 star property
Central Makkah hotel connected to a shopping centre, a quick walk to Souk Al-Khalil
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Exterior
Reception
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Room service
The price is AU$328
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    5 min walk
  • Alkhalil Courtyard
    7 min walk
  • Souk Al-Khalil
    8 min walk

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed

Room, 1 King Bed, Partial View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (762)
The price is AU$350
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Hotel & Convention Jabal Omar Makkah

About the area

Makkah

Doubletree by Hilton Jabal Omar Makkah puts you in the heart of Makkah, connected to a shopping centre and within a 20-minute stroll of As-Haabee Exhibition and Alkhalil Courtyard. Highlights at this hotel include 2 restaurants and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, a terrace and multilingual staff. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle. .Places within a 15-minute walk of this 4-property class Jabal Omar hotel include Souk Al-Khalil and Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 8 min walk
  • Great Mosque of Makkah - 11 min walk
  • King Fahad Gate - 11 min walk
  • Kaaba - 15 min walk
  • Safa and Marwah - 7 min drive

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Central Makkah hotel connected to a shopping centre, a quick walk to Souk Al-Khalil
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. A free area shuttle within 500 metres is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Doubletree by Hilton Jabal Omar Makkah. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

  • 676 guestrooms or units
  • 2 dining venues
  • 250 sq ft of conference space
  • 23 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Covered parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Doubletree by Hilton Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults and SAR 40 to 125 for children
  • Covered self-parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 10002349

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Doubletree by Hilton Jabal Omar Makkah?

Doubletree by Hilton Jabal Omar Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Doubletree by Hilton Jabal Omar Makkah?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Jabal Omar Makkah on 5 Jan 2025 start from AU$327.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Doubletree by Hilton Jabal Omar Makkah?

Yep, Doubletree by Hilton Jabal Omar Makkah has a covered self car park for SAR 300 per day.

What makes Doubletree by Hilton Jabal Omar Makkah a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Doubletree by Hilton Jabal Omar Makkah.

Is Doubletree by Hilton Jabal Omar Makkah family-friendly?

You bet! With amenities such as children's meals and a free local area shuttle, it's no surprise that Doubletree by Hilton Jabal Omar Makkah is a hit with families.

Does Doubletree by Hilton Jabal Omar Makkah serve breakfast?

You bet, travelers are hooked on the buffet brekkie here! Offered daily between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Doubletree by Hilton Jabal Omar Makkah?

No, Doubletree by Hilton Jabal Omar Makkah does not offer an airport shuttle service.

Is there a bar or restaurant at Doubletree by Hilton Jabal Omar Makkah?

Yep, you can grab a meal at Doubletree by Hilton Jabal Omar Makkah's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Doubletree by Hilton Jabal Omar Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Doubletree by Hilton Jabal Omar Makkah?

No, pets and service animals are not allowed.

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 700 reviews" "
Rating 8 - Good. 121 out of 700 reviews" "
Rating 6 - Okay. 38 out of 700 reviews" "
Rating 4 - Poor. 16 out of 700 reviews" "
Rating 2 - Terrible. 26 out of 700 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Aisha Ibrahim

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Housekeeping is very poor. We have to request everyday 4 the rooms to be cleans, tea cups are not washed or positioned nicely, toiles essentials such as hand soaps etc are only replaced once for the 9 days we stayed there and. even the one time was at my request, sheets and pillow cases are not changed even if they are stained, towels also not changed.
Stayed 7 nights in Sep 2024

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Helpful staff. Disappointed with duty manager
On the positive side excellent location and very nice surroundings. Helpful staff as a whole. On the negative side my room was not cleaned up over the three nights I stayed there and because I had to check out before breakfast time the duty manager couldn’t arrange for me a cup of coffee before leaving (l already paid for breakfast)
Stayed 3 nights in Sep 2024

6/10 Okay

wahaj

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, great staff, very clean but, if you looking easy access to Haram, it was not feasible for us. it was hard on a hot days taking a shuttle back and forth from hotel to haram and back. i will not be staying at this hotel next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and comfortable.
Over all it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Double Tree by Hilton Makkah Jabal Omar. My stay was for seven days and breakfast was included. The staff was very friendly and kind. They had a variety of options for the breakfast buffet. I enjoyed my stay and would definitely recommend this hotel to my family and Friends.
Stayed 7 nights in Sep 2024

10/10 Excellent

Youcef

Stayed 2 nights in Aug 2024

6/10 Okay

Jahangir

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for All staff
Stayed 1 night in Sep 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The shuttle service to haram 24/7 was spot on, it was not noisy or very busy which was a plus. Looking forward to coming again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Dec 2023

10/10 Excellent

Asim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Thanks for all staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammet ömer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Aisha Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice to have a microwave oven in every room.
Stayed 1 night in Sep 2024

10/10 Excellent

Yazan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and would definitely stay there again, God willing. They are working on improving the surrounding area even more, additional stairs and elevators are being built for more convenient access to the holy site.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asad

Stayed 1 night in Sep 2024

8/10 Good

Askar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

OLANIKE, Ibadan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite
Stayed 7 nights in Sep 2024

6/10 Okay

Sadaam

Stayed 5 nights in Aug 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not very close to Haram but the hotel itself is nice. Parking wasn’t available and had to park in Idress Hotel.
Stayed 1 night in Aug 2024

8/10 Good

Roaa

Stayed 1 night in Aug 2024

2/10 Terrible

Mohammed Abul

Disliked: Cleanliness, property conditions & facilities
Our room was 'upgraded' & when we entered our room it was nowhere near ready. Towels had hair, shower had hair, soap was used and dirty - it was even put in the box to make it seem as if its been replaced but tgey clearly do not check these things. The property transport was supposed have a minibus that drops us off to the elevators to go towards the Kaabah, but on the second day this stopped working and we had to used golf carts which were extremely busy as only a limited amount of people can get on. As well as this, the main reception was under construction which meant our daily entrance was the fire exit. This really was a put off as at the price we paid, we barely felt like we got anything back. It is not what I expected from a Hilton hotel and it honestly was upsetting as we only chose this hotel over competitors due to the brand name and pur previous good experiences with Hilton. Very disappointing visit.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fazlay

Stayed 1 night in Aug 2024

6/10 Okay

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very clean and nice, staff are friendly. The reasons I’m not giving five stars, because the room was missing towels and we had to ask the front desk for more. The other reason is the food there, as advertised it looked delicious, but when we got it, it had no taste or smell. It was also pre made food and not fresh and heated up as well. Overall, we enjoyed our stay at Double tree.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2024