Frequently asked questions

What is the cancellation policy at Sheraton Makkah Jabal Al Kaaba Hotel?
Sheraton Makkah Jabal Al Kaaba Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
What makes Sheraton Makkah Jabal Al Kaaba Hotel a romantic place to stay?
A bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Makkah Jabal Al Kaaba Hotel.
Does Sheraton Makkah Jabal Al Kaaba Hotel serve breakfast?
Sure does, buffet brekkie is served daily between 6:30 AM and 10:30 AM.
Is there a free airport shuttle available at Sheraton Makkah Jabal Al Kaaba Hotel?
No, Sheraton Makkah Jabal Al Kaaba Hotel does not offer an airport shuttle service.
Is there a bar or restaurant at Sheraton Makkah Jabal Al Kaaba Hotel?
Yep, you can grab a meal at Sheraton Makkah Jabal Al Kaaba Hotel’s onsite restaurant that serves local and international cuisine.
What time are check-in & check-out at Sheraton Makkah Jabal Al Kaaba Hotel?
Check-in begins at 4 PM. Check-out time is noon.
Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
No, only service animals are allowed.