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Swissôtel Al Maqam Makkah

5.0 star property
Luxury Makkah hotel in Al Hajlah with a 24-hour front desk

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Restaurant
Interior
55-inch Smart TV with satellite channels, TV
Family dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is AU$440
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Abraj Al-Bait Towers
    ‪2 min walk‬
  • Great Mosque of Makkah
    ‪3 min walk‬
  • King Fahad Gate
    ‪5 min walk‬

Room options

View all photos for Classic Room, 2 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 2 Single Beds (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed (Kaaba View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed

City view

Family Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Double Bed (Residential)

Suite, 1 Double Bed (Residential) | Living area

Suite, 1 Double Bed (Residential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Junior Suite, 1 King Bed (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed (Kaaba )

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Hairdryer
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds (Partial Kaaba view)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Triple Room, 3 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 3 Single Beds (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

Similar properties

Exterior

Swissôtel Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1000)
The price is AU$1,581
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Swissôtel Makkah

About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Swissôtel Al Maqam Makkah. Within steps you'll find Abraj Al-Bait Towers and Great Mosque of Makkah within a short 5-minute stroll. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 5-property class Al Hajlah hotel include Well of Zamzam and within 30 minutes you'll find Kaaba.

What's nearby

  • Abraj Al-Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 10 min drive

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury Makkah hotel in Al Hajlah with a 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1624 guestrooms or units
  • 47 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check in from 6:00 PM to 3:00 AM and 6:00 PM to 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007391

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Al Maqam Makkah?

As of 5 Feb 2025, prices found for a 1-night stay for 2 adults at Swissôtel Al Maqam Makkah on 9 Feb 2025 start from AU$440.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Al Maqam Makkah family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Al Maqam Makkah is a hit with families.

Does Swissôtel Al Maqam Makkah serve breakfast?

Yeah, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Swissôtel Al Maqam Makkah?

No, Swissôtel Al Maqam Makkah does not offer an airport shuttle service.

Is there a bar or restaurant at Swissôtel Al Maqam Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Al Maqam Makkah?

Check-in is from 6:00 PM to 3:00 AM, and 6:00 PM to 3:00 AM. Check-out time is noon.

Are pets allowed at Swissôtel Al Maqam Makkah?

No, pets and service animals are not allowed.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 768 reviews
Rating 8 - Good. 179 out of 768 reviews
Rating 6 - Okay. 60 out of 768 reviews
Rating 4 - Poor. 23 out of 768 reviews
Rating 2 - Terrible. 50 out of 768 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants services particularly during breakfast could be better managed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kowther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abdullah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really close to Masjid al-Haram and Kaaba, MashaAllah! I have one complain. They do not provide unscented soap and toiletries. It is essential because all the guests are here to perform Umrah or Hajj.
Stayed 3 nights in Oct 2024

8/10 Good

Jihad, East Lansing

Travelled with family
Liked: Staff & service, amenities
The property is very nice. It’s near haram. The staff are very, very helpful. specially, room service The buffet it’s OK, but you can get more options outside for less Price The worst thing is the elevators they need to sell the problem of having more elevators
Stayed 3 nights in Oct 2024

10/10 Excellent

Haleem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with Kaba view
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef, Al Kharj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Sohail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very convenient location to haram
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad Abid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked mostly everything. Property should have easy car parking and easy accessibility to local transportation. Odd that they provide a fridge but no microwave.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bassel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great service and spacious rooms.. i recommend it
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Mohamed

Travelled with family, Travelled with family and small children
Disliked: Amenities
Check out other options first
Stayed 6 nights in Oct 2024

10/10 Excellent

Tanim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent location. Very clean. The cleaning stuff and house keeping staff are excellent. The reception staff some were good but a few were rude. One advice is not to get any service that you want to cancel later on. We bought the food and were told we can cancel and get money back at any time. But it was so hard and had to wait till day of checking, and even then one reception lady said rudely “Khalas we have no cash to refund. Go back and come back later”. Of course I fought to get the cash back with a different gentleman in the reception and that took an hour. But the point is some reception staff are good and some are not like the lady who told us to go away despite me asking legitimately for my $1300 back in riyals.
Stayed 6 nights in Oct 2024

10/10 Excellent

Abduljalil, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a umrah visit very convenient walk to the Haram.
Stayed 1 night in Oct 2024

10/10 Excellent

Farad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to haram, great customer service
Stayed 5 nights in Oct 2024

10/10 Excellent

ASMA, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply love this place... Feel like home
Stayed 3 nights in Oct 2024

8/10 Good

mohammad, KENNER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Oct 2024

10/10 Excellent

Ahmed

Stayed 4 nights in Sep 2024

6/10 Okay

Abdul

Travelled with family
Liked: Amenities
Doesn't give you luxury room vibes,very old furniture, old smelly carpit, have to change multiple elevators from place a to b,
Stayed 3 nights in Oct 2024

6/10 Okay

sohrab

Not at all a 5 star! But best location
Stayed 3 nights in Oct 2024

6/10 Okay

Baset

Stayed 5 nights in Oct 2024

6/10 Okay

Towfiq

Business traveller, Travelled with partner
Didn't get the room that I was promised i.e Room withHaram view.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shakeeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close from the Kabba, service was exceptional and very fast
Stayed 5 nights in Oct 2024

8/10 Good

Nafissasow

Stayed 3 nights in Sep 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 2 nights in Oct 2024