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Swissôtel Makkah

5.0 star property
Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Building design
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Premier Room, 1 King Bed (Kaaba)
Junior Suite (Kaaba)
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    4 min walk
  • Abraj Al-Bait Towers
    6 min walk
  • Well of Zamzam
    7 min walk

Room options

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

Similar properties

Front of property
Swissôtel Al Maqam Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (702)
The price is AU$479
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Swissôtel Al Maqam Makkah

About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Swissôtel Makkah. Within just a 10-minute stroll, you'll find popular attractions like Great Mosque of Makkah and Kaaba. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The fine-dining restaurant, Al Rowad Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Near this 5-property class Al Hajlah hotel, you'll find Abraj Al-Bait Towers.

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 90 for adults and from SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Makkah?

Swissôtel Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissôtel Makkah?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 23 Nov 2024 start from AU$393.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swissôtel Makkah family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Makkah is a hit with families.

Does Swissôtel Makkah serve breakfast?

Yeah, our travelers highly rate the buffet breakfast here! Served daily from 6:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Swissôtel Makkah?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Swissôtel Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Swissôtel Makkah?

No, pets and service animals are not allowed.

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

saria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Moh Naser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice , will make again and again
Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing experience, very friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adamu

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff .overall, it's 5 stars hotel in which one can have a good time
Stayed 6 nights in Aug 2024

8/10 Good

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, great veiw.
Room was good. View was really good, we stayed in Kaaba. Toilet was really small. There was a constant buzz sound in the room coming from outside, most likey outdoor units from the roof for next building, which made it a bit uncomfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking that i will be very close to Haram, but there is a long walk to Haram.
Stayed 3 nights in Aug 2024

8/10 Good

Waqas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Haram
Stayed 5 nights in Aug 2024

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

sadia

Stayed 2 nights in Jul 2024

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Masjid al-Haram and that is the only good point about this hotel. If you have issue with your booking there is no one to help you out. Instead of trying to solve the issue they just want to point to another person, so you just run around to get answer. Do not use Expedia or any other third party agency for booking because they will not help you with your booking and worst part is even duty manager will not help you.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mohammad N

Stayed 5 nights in Jul 2024

10/10 Excellent

Bisher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Mahmoud, WEST PATERSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location. Restaurant has a great variety of food
Stayed 3 nights in Jul 2024

10/10 Excellent

Imran

Stayed 2 nights in Jul 2024

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff.
Stayed 4 nights in Jul 2024

8/10 Good

samina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

muath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Close to Alharam Almakki. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Nael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I upgraded my room and charge the extra
Stayed 2 nights in Jul 2024

10/10 Excellent

Jihan

Travelled with family
Clean , safe , location
Stayed 4 nights in Jun 2024

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality, Room View, & Hospitality
Stayed 1 night in Jul 2024

8/10 Good

Zeinab

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram and convenient.
Stayed 5 nights in Jun 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jul 2024