STI Morocco - accommodation in Medina

The location of the Riad is perfect. Only a few meters from.the main square so walking distance to all you want to see and do. Despite its central location, it is quiet. The Riad has been restored with amazing attention to detail of Moroccan craftsmanship. The Riad is clean. As it is a Riad, space restrictions apply with steep stair cases erc. The staff are very friendly and arranged pick up of bags from our transport (advise they send out a greeter to get you the first time as you will battle to find the Riad). I cannot find fault with this centrally located Riad as a vacation base to explore all Marrakesh offers.

I have never seen such an amazing staff (and I have stayed in over 1000 nights in all types of hotels including 5 stars in over 20 countries). So helpful, caring and friendly. They'd always go above and beyond. From staff at night to day, everyone was always smiling and finding solutions to any problems that guests may come up with. They'd literally get 100 out to 10 from me if that was possible. I was having problem with our room and asked for a new room and they upgraded without any charge to ensure my comfort. I am a vegan, whilst they didnt have many options in their standard breakfast, they tried to bring in items which they could. Secondly, the location is amazing, just 5 minutes away from main Jama El Fina. The value for money is unparalleled. Such a inexpensive hotel/riad with such amazing services. One thing for improvement would be to renovate riad a little. I understand it is old and represents culture etc of old Morocco but still some furniture upgrade including doors, lighting curtains would help. But even then, if I were ever to come back to Marrakech, I'd stay with them honestly.

The hospitality was outstanding!