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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Premier King Room
Premier King Room | View from room
Reception
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
The price is AU$127
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    2 min walk
  • Princess Theatre
    6 min walk
  • Melbourne Central
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

The Victoria Hotel Melbourne

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2046)
The price is AU$180
for 1 night
includes taxes & fees
25 Dec - 26 Dec
The Victoria Hotel Melbourne

About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Melbourne Central and Collins Street. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, Footlights, is open for breakfast. 5382 square feet (500 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Melbourne Central Business District hotel include Princess Theatre and Bourke Street Mall.

What's nearby

  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 4 min drive

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities will be closed during October, May, June, July, August and September:
  • Swimming pool
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 34 for adults and from AUD 17 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Melbourne?

Hotel Grand Chancellor Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 19 Dec 2024 start from AU$126.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Chancellor Melbourne?

Yep, Hotel Grand Chancellor Melbourne has secured uncovered valet parking with in/out privileges for AUD 40 per day. Onsite parking is limited.

Are there any beaches close to Hotel Grand Chancellor Melbourne?

The closest beach to Hotel Grand Chancellor Melbourne is St Kilda Beach (6.6 km).

What makes Hotel Grand Chancellor Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Grand Chancellor Melbourne.

Is Hotel Grand Chancellor Melbourne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Grand Chancellor Melbourne is a hit with families.

Does Hotel Grand Chancellor Melbourne serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Melbourne?

No, Hotel Grand Chancellor Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Melbourne?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Chancellor Melbourne?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Chancellor Melbourne?

No, pets are not allowed.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1006 reviews" "
Rating 8 - Good. 353 out of 1006 reviews" "
Rating 6 - Okay. 139 out of 1006 reviews" "
Rating 4 - Poor. 63 out of 1006 reviews" "
Rating 2 - Terrible. 35 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the early check in they provided us.
Stayed 1 night in Dec 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was construction/repair of an elevator. A lot of noise-hammer drilling during the day.the pool was closed for repairs. Otherwise a very comfortable stay. We will return, albeit after construction
Stayed 1 night in Dec 2024

4/10 Poor

Heather

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was under renovation which we were unaware of at the time of booking. We had to use the internal lifts and fire escape routes to access our rooms. This was very difficult with 3 women trying to navigate with heavy luggage. There was no offer of assistance with the luggage. We weren’t aware that we had to pay $100 holding fee when we booked. I’m not sure what the $100 was for given there was no mini bar in the rooms. One of the rooms we booked didn’t have a fridge but instead a wine fridge. The $100 was taken on the spot but will take up to 2-3 days to get it back. I wouldn’t stay there again.
Stayed 1 night in Dec 2024

6/10 Okay

valyd

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators to the rooms were undergoing some work, and passageways and rooms were a bit small. Other than that the location was convenient in the staff for friendly and courteous.
Stayed 1 night in Nov 2024

6/10 Okay

Russell

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon my first interaction, i really wasn’t greeted nicely. It was just a bad first impression. There is only one lift due to repairs and it’s old. The building is very out dated. The pool was closed for maintenance on a 35 degree day. You ask for ice through room service and they tell you there will be a charge unless you come down and get it yourself. The room was decent and clean though, great bed! Balcony is horrible. The location is great cos I love China town but I will have to look at other locations next time. The room service girls were lovely for what it’s worth!
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were not told that the pool was closed before we booked. We only went to this hotel because of the pool
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed the buffet breakfast and close to alot of the shopping district.
Stayed 1 night in Nov 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the great price, room was clean and spacious, welcoming staff. The only downfall was the lifts. In the middle of renovating, you have to go through 3 /4 narrow doors and small corridors to get to the hotel lift. Seperate lifts for tne odd number floors anda another for even floors. Like a rabbit warren and it's very confusing for the 1st couple of times that you use it.
Stayed 1 night in Nov 2024

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities
An older property, well looked after and with excellent staff who were very friendly, welcoming and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean and spacious room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and lovely rooms
Stayed 1 night in Nov 2024

8/10 Good

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning
Stayed 3 nights in Oct 2024

10/10 Excellent

Merilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tansy

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed has been recently refurbished - new bathroom and carpet. Quiet area with easy short walk to shopping and eating places. Room is spacious and good bathroom amenities.
Stayed 4 nights in Oct 2024

2/10 Terrible

Shane

Disliked: Staff & service, property conditions & facilities
Property was very noisy, no Airconditioning working and staff unhelpful
Stayed 1 night in Oct 2024

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the nicest staff! Reception, bar, housekeeping and breakfast team, we'll be back!
Stayed 1 night in Oct 2024

4/10 Poor

Ross

Disliked: Property conditions & facilities
Lifts difficult
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay except it was a little noisy
Stayed 1 night in Oct 2024

6/10 Okay

Bineesh

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

suzanne

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a convenient location for the theatre precinct. However, there was an issue with only having one very slow lift. On our last day we couldn't get down from the thirteenth floor and no one had contacted us about why the lift was out of action. Also, the front steps would be problematic f a young woman with a bag that she could not carry up the stairs.or older people or people with heavy bags. My husband had to help
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location for where we needed to be
Stayed 1 night in Oct 2024

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Property conditions & facilities
lifts were not functioning, and you had to walk around through many doors and passages just to access your room. fire alarm went off with 3 fire trucks at midnight causing lack of sleep. room is way too noisy with street frontage Noise and we stayed in your top dollar room. wasn't good enough. i won't be staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 1 night in Oct 2024