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ibis Melbourne Hotel and Apartments

3.5 star property
Hotel with a 24-hour business centre, a quick walk to Melbourne Central
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
Standard Double Room, Multiple Beds
Front of property
Two Bedroom Apartment
One Bedroom Apartment | Private kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    4 min walk
  • Melbourne Central
    7 min walk
  • Carlton Gardens
    9 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

ibis Melbourne Central

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1008)
The price is AU$162
for 1 night
includes taxes & fees
17 Dec - 18 Dec
ibis Melbourne Central

About the area

Melbourne

Ibis Melbourne Hotel and Apartments puts you in the heart of Melbourne, within just a 10-minute stroll of Queen Victoria Market and Melbourne Central. Highlights at this hotel include a restaurant, a conference centre and a 24-hour business centre. .The restaurant, ibis Kitchen Restaurant, serves local cuisine and is open for breakfast. 3983 square feet (370 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Melbourne Central Business District hotel include Carlton Gardens and Royal Exhibition Building.

What's nearby

  • Queen Victoria Market - 4 min walk - 0.4 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Princess Theatre - 15 min walk - 1.3 km
  • Marvel Stadium - 3 min drive - 2.6 km
  • Crown Casino - 4 min drive - 3.1 km

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Cafe Victoria - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bratwurst Shop & Co - ‬2 min walk
  • ‪Market Lane Coffee - ‬3 min walk

About this property

ibis Melbourne Hotel and Apartments

Hotel with a 24-hour business centre, a quick walk to Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3983 square feet (370 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 11 levels
  • Conference rooms
  • 3983 sq ft of conference space
  • 370 sq. m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Ibis Melbourne Hotel and Apartments offers 250 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,983 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 14 for children
  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

Frequently asked questions

What is the cancellation policy at ibis Melbourne Hotel and Apartments?

Ibis Melbourne Hotel and Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Melbourne Hotel and Apartments?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at ibis Melbourne Hotel and Apartments on 8 Dec 2024 start from AU$132.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Melbourne Hotel and Apartments?

Yep, ibis Melbourne Hotel and Apartments has a self car park with in/out privileges for AUD 35 per night. Onsite parking is limited.

Are there any beaches close to ibis Melbourne Hotel and Apartments?

The closest beach to ibis Melbourne Hotel and Apartments is St Kilda Beach (7.1 km).

Is ibis Melbourne Hotel and Apartments family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that ibis Melbourne Hotel and Apartments is a hit with families.

Does ibis Melbourne Hotel and Apartments serve breakfast?

Yeah, buffet breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at ibis Melbourne Hotel and Apartments?

No, ibis Melbourne Hotel and Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Melbourne Hotel and Apartments?

Yep, you can grab a meal at ibis Melbourne Hotel and Apartments's onsite restaurant that serves local cuisine.

What time are check-in & check-out at ibis Melbourne Hotel and Apartments?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ibis Melbourne Hotel and Apartments?

No, only service animals are allowed.

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1000 reviews" "
Rating 8 - Good. 441 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Staff & service
Stay was good but is but needs updating
Stayed 2 nights in Nov 2024

2/10 Terrible

Bachar

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with wotif and when i arrived at ibis in melbourne they said to me its fully booked even tho wotif said it was available
Stayed 1 night in Nov 2024

10/10 Excellent

Blake Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were amazing and attentive to our individual needs. There were days when the room refresh was done later than ideal. I understand this isn't the norm and was probably a staffing issue, but we were in the room and didn't want to leave.
Stayed 4 nights in Nov 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
Stayed 4 nights in Nov 2024

8/10 Good

Damian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being slightly taller, the bath showers are a little tricky.
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience for walking and transport. The hotel is comfortable and staff most helpful and pleasant.
Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay right near the Queen Vic Markets, I will be back for sure.
Stayed 7 nights in Oct 2024

6/10 Okay

michael

The coffee&tea caddy needs to be flipped around so one can make a coffee wish the breakfast buffet had some gluten free options or soy milk maybe a PowerPoint right near the bedhead so one can charge their phone without being told i should bring an extenision cord and the carpet should be replaced my room had bulges underneath the carpet and what was the strong perfume smell in the lobby was overwhelming everytime i entered
Stayed 8 nights in Oct 2024

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This Ibis hotel is in need of refurbishment to bring it up to the standard of other Ibis locations. Having stayed at several Accor and Ibis hotels this year, I found this particular property noticeably behind in terms of upkeep. The building feels dated, and the carpets, in particular, are in need of replacement. There is also a noticeable musty smell throughout, indicating the hotel has seen better days. A refresh would greatly enhance the guest experience.
Stayed 3 nights in Oct 2024

4/10 Poor

troy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked for 3 did not have bedding or towels for 3 unfortunately poor girl on reception was on her own made very slow process to check in. Advertised as a bar and restaurant this is incorrect as it to only open for breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Its a budget hotel butnis neat, clean, quiet, close to public transport and town. Parking was easy. I would stay again. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay here once last year and find it okay in general. They used to have more options for breakfast but now the choices seem to have reduced, possibly because it is not a peak season? The water pressure is not that great and the hotel is pretty old.
Stayed 2 nights in Aug 2024

8/10 Good

Haydon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited in-house food options
No food preparation or reheating options on rooms, given lack of in-house restaurant this would be helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Wing Kam

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Close to my conference venue. Very close to the city. Great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
This was ideal for me, great location, staff friendly and the room was comfortable and not overpriced. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good value for money, a little small, but perfect if you're spending time in the city and using it for sleep :)
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
Easy to get to trams, shopping. Lots of eating places. Simple but comfortable.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The fire alarm went off and there were no instructions for help. We evacuated down to the breakfast buffet area and the alarm wasn’t even going off down there and no one knew anything about it. We were told we could go back up to our rooms as it was a false alarm. The evacuation alarm continued to go off for 30 minutes. Then the fire fighters made an announcement that they investigated and all clear. Why were we sent back to our rooms when they hadn’t investigated yet and given the all clear. Horrible service and staff not trained at all for emergencies. Not offered anything as compensation for the inconvenience.
Stayed 4 nights in Jul 2024

8/10 Good

Natalie

Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Positives: location, friendly staff. Unfortunately small things made our stay less pleasant: room key didn't work initially, no tea towels or dish liquid, no lift from carpark (multiple sets of steep stairs to lug luggage & medical equipment up), car patk is very tight to exit if you have a large car, no easy place to park for check-in (can only access carpark after check-in), restaraunt wasn't open to guests for dinner just private functions.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service
Great location. The communal areas are a little tired and the decor is dated. Ask for extra pillows as they're veey flat and you only get 1 each. Staff were very friendly amd checkin was fast and easy.
Stayed 2 nights in Jul 2024