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Quest On William

4.5 star property
Aparthotel with a fitness centre, a short walk to Collins Street

Photo gallery for Quest On William

Executive Two Bedroom Apartment
Executive One Bedroom Apartment
Executive Two Bedroom Apartment
Desk, soundproofing, iron/ironing board, free WiFi
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Room service
  • Parking available
  • Gym
  • Air conditioning
  • Kitchen
The current price is AU$189
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
172 William Street, Melbourne, VIC, 3000
  • Collins Street
    ‪4 min walk‬
  • Flinders Lane
    ‪6 min walk‬
  • Bourke Street Mall
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment

Executive Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Studio Apartment

Studio Apartment | Private kitchen

Studio Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Private kitchen

Three Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 132 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Private kitchen

Deluxe Two Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 118 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Executive Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Studio

Desk, soundproofing, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite

  • Sleeps 4
  • 2 Single Beds, 1 Double Bed and 1 Queen Bed

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  • Kitchen
  • Washer
  • Dryer
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The price is AU$135
for 1 room
includes taxes & fees
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About the area

Melbourne

At Quest On William you'll be within just a 10-minute stroll of popular attractions like Collins Street and Melbourne Central. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features an LCD TV with cable channels, along with a dining area, a coffee/tea maker and a hairdryer. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A living room, an iron/ironing board and a desk are also available. Limited housekeeping is available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find express check-in, express check-out and dry cleaning/laundry services. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4.5-property class Melbourne Central Business District aparthotel include Bourke Street Mall and SEA LIFE Melbourne.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 4 min walk
  • Melbourne Central - 9 min walk
  • Queen Victoria Market - 11 min walk
  • Marvel Stadium - 13 min walk
  • Crown Casino - 15 min walk

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Lim Kopi - ‬2 min walk
  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Schmucks Bagels - ‬1 min walk
  • ‪Scugnizzo - ‬3 min walk
  • ‪Korchi City - ‬3 min walk

About this property

Quest On William

Aparthotel with a fitness centre, a short walk to Collins Street
Quest On William offers its guests a fitness centre, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square metres) and includes conference space. Public spaces have free WiFi. The business-friendly Quest On William also features dry cleaning/laundry services, express check-in, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 14 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1997
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

Languages

Chinese (Mandarin), English, Filipino, French, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered parking on site (AUD 50 per night)
  • Limited on-site parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

What is the cancellation policy at Quest On William?

Quest On William offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest On William?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Quest On William on 31 Mar 2025 start from AU$189.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest On William?

Yep, Quest On William has a secured covered self car park with in/out privileges for AUD 50 per night. Onsite parking is limited.

Are there any beaches close to Quest On William?

The closest beach to Quest On William is St Kilda Beach (6.2 km).

Is there a free airport shuttle available at Quest On William?

No, Quest On William does not offer an airport shuttle service.

What time are check-in & check-out at Quest On William?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest On William?

No, pets are not allowed.

Quest On William Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1064 reviews
Rating 8 - Good. 404 out of 1064 reviews
Rating 6 - Okay. 127 out of 1064 reviews
Rating 4 - Poor. 42 out of 1064 reviews
Rating 2 - Terrible. 27 out of 1064 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception desk was not always staffed in the hours advertised which was inconvenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Family friendly.
Stayed 1 night in Dec 2024

8/10 Good

Raelene

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ann, Sydney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic.Nothing was a bother .Enjoyed our stay immensely.
Stayed 2 nights in Nov 2024

8/10 Good

Lillian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Michaela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Trip to concert at Marvel Stadium
The hotel is in an excellent location for our trip to Pearl jam at Marvel Stadium, and the room was very good with excellent facilities and the shower was great. The only downside was the noise. Our room was the tram side of the building and it was quite loud, and for some reason the plumbing is also very loud in the building. Overall we would stay again but request a room away from the William Street side of the building.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024

8/10 Good

Lillian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Lillian

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephen, Sydney

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, room comfort
Surprise package
Customer service was outstanding Our room was extremely clean
Stayed 1 night in Oct 2024

6/10 Okay

Kassandra

Travelled with group
Stayed 2 nights in Oct 2024

8/10 Good

Indiana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Meyer

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, very clean & comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Danae

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Travelled with partner
The property is tired and needs some TLC. Good location with Tram station across the road and easy walking to dining and shopping options.
Stayed 3 nights in Aug 2024

2/10 Terrible

Damon

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A nice room in a convenient location. Only let down was a smoker next door in a residential apartment that was part of the building.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly & helpful. Great location, we walked most places we visited.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Very clean room, all staff were polite and friendly. Spacious and quiet. Definitely will be staying again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yew Hoong, Singapore

Liked: Cleanliness, property conditions & facilities
Good location. Helpful staff
Stayed 9 nights in Jul 2024

10/10 Excellent

Ron

Liked: Room comfort
Great location
Location was great, close to public transport. Staff were very friendly and helpful. The rooms were clean and comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024