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Holiday Inn Downtown Memphis by IHG

3.0 star property
Hotel with free local shuttle, steps from Peabody Ducks

Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
Street view
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
The current price is AU$214
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
160 Union Ave, Memphis, TN, 38103
  • The Peabody Memphis
    ‪2 min walk‬
  • Peabody Ducks
    ‪2 min walk‬
  • AutoZone Park
    ‪2 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hotel Indigo Memphis Downtown by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1522)
The price is AU$321
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Indigo Memphis Downtown by IHG

About the area

Memphis

Holiday Inn Downtown Memphis by IHG puts you in the heart of Memphis, within steps of Peabody Ducks and AutoZone Park. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .The restaurant, Downtown Bar & Grill, is open for breakfast, lunch and dinner. 5156 square feet (479 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this 3-property class Downtown Memphis hotel include Beale Street and Gibson Guitar Museum.

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 2 min walk
  • Beale Street - 7 min walk
  • Beale Street Landing - 9 min walk
  • FedEx Forum - 9 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • Charlie Vergos' Rendezvous
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk
  • ‪Bardog Tavern - ‬4 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel with free local shuttle, steps from Peabody Ducks
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5156 square feet (479 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Downtown Memphis by IHG. A free area shuttle within 5.00 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Memphis hotel.

  • 1 building
  • 192 guestrooms or units
  • 15 levels
  • 5156 sq ft of conference space
  • 479 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown Memphis by IHG offers 192 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,156 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

What is the cancellation policy at Holiday Inn Downtown Memphis by IHG?

Holiday Inn Downtown Memphis by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Downtown Memphis by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown Memphis by IHG on 24 Feb 2025 start from AU$213.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Downtown Memphis by IHG?

Yep, Holiday Inn Downtown Memphis by IHG has valet parking with in/out privileges for USD 25.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is Holiday Inn Downtown Memphis by IHG family-friendly?

You bet! With amenities such as a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Downtown Memphis by IHG is a hit with families.

Does Holiday Inn Downtown Memphis by IHG serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Holiday Inn Downtown Memphis by IHG?

No, Holiday Inn Downtown Memphis by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Downtown Memphis by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Downtown Memphis by IHG?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Downtown Memphis by IHG?

No, pets are not allowed.

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 123 out of 1004 reviews
Rating 2 - Terrible. 127 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Luke

Air conditioner was out in the whole hotel so we had to cancel
Stayed 1 night in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken door handles . Dirty carpet & patched up paintwork. Over $200 dollars for a night place needs a total refit as everything does not work. Bar was cloced & ac did not work. I would recommend staying elsewhere.
Stayed 1 night in Nov 2024

4/10 Poor

Wanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

CAROLYN

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great. It would have been a great stay only if there had been air conditioning, a place to dine as stated in the reservation. I should have been notified in advanced of me coming that the hotel had problems. as far as cleanliness, the rugs needs to be shampooed.
Stayed 4 nights in Nov 2024

2/10 Terrible

Kathe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken pipe in bathroom, got moved. Then was told no AC in hotel. Got 2 fans but it was never cooler than 78. Second morning there was no hot water. Gave up, checked in out day early. They literally cancelled all arrivals and were shutting hotel down. No housekeeping the 2 days we were there. Staff was very helpful and doing their best in an awful situation
Stayed 3 nights in Oct 2024

2/10 Terrible

Herbert

Business traveller
Disliked: Staff & service, room comfort
Reservation cancelled
My booking was cancelled. Got no information not from the hotel, not from hotels.com. Had to find another place to stay in the middle of the night. Still no reply from hotels.com regarding my lost payment.
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
We were turned away and redirected to another hotel in the area. I was not notified in advance that the property was closed for a few weeks when I booked the stay. Poor customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

ANNA

Stayed 1 night in Aug 2024

10/10 Excellent

golden, columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness
This was our second time to stay on this property with out hot water. The room phone didn’t work. No soap or shampoo. Worst stay and we have stayed here many times.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was so convenient, didn’t need to drive.
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick

Stayed 3 nights in Aug 2024

2/10 Terrible

Derrick

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst holiday inn I’ve ever been to
I had money stolen out of my room and the AC didn’t work. My toilet struggled to flush. But the front desk personnel and the valet service was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the filthiest hotel I have ever stayed! They said that a pipe burst the day that we got there, and that was why the smell made us gag, but we later found out that that pipe had burst 5 months earlier, and that’s why the smell was unbearable, and the staff were lying, while at the same time, spraying fragrance into the MOLD that had began to grow on the 14th floor where we were located. There was no WiFi for any of the days that we were there. They said that there wasn’t enough people to check into the hotel, so the breakfast that my sisters, their children, and the rest of my family paid for, wasn’t available. The a/c was broken, so it was UNBELIEVABLY cold in the room, and when you turned on the heater, IT WAS COLDER! All of this, and more, was reported to the “manager”, Danielle, and after she stopped lying about it, she agreed to reimburse half of the stay, and I’d pay for the other half, only for me to get home, and they reversed the charges, and said that she no longer worked there, and they would no longer honor what she agreed to. My daughter has severe asthma, and we stayed amongst mold, stink, and severe filth, because we had nowhere else to go, and after they acknowledged their grave shortcomings, and attempted to rectify them, they reneged. NEVER AGAIN! Their manager is the worst, and an incessant LIAR! Stay clear of this DUMP!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

justin

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
a/c was not working properly
Stayed 1 night in Aug 2024

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a downtown property, it was awesome. Loved walking the blocks and seeing all the music history. Great food and great atmosphere. Will stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Stayed 3 nights in Jul 2024

10/10 Excellent

Monica, Elmendorf

Liked: Cleanliness, staff & service, property conditions & facilities
Convent to get off and on highway
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

4/10 Poor

Erin

I don’t think we’d come back. We didn’t have enough towels. Checked with front desk and woman told us they were out. Everyone was using them as it was so hot out. A kind gentleman was able to run some up shortly after. Just seemed dated and a bit run down. We didn’t venture out at night as it was a little seedy along one of the streets to the side.
Stayed 1 night in Jun 2024

2/10 Terrible

Kimberly

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and my 3rd visit/stay here. Great location.All staff were very nice and accommodating.
Stayed 1 night in Jun 2024