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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Point of interest
Room, 1 King Bed, Corner
Breakfast, lunch, dinner served; southern cuisine
LCD TV, pay films

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
The price is AU$221
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
250 N Main St, Memphis, TN, 38103
  • Renasant Convention Center
    1 min walk
  • Mud Island River Park
    6 min walk
  • St. Jude Children's Research Hospital
    8 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hotel Indigo Memphis Downtown, an IHG Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1458)
The price is AU$220
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Indigo Memphis Downtown, an IHG Hotel

About the area

Memphis

Sheraton Memphis Downtown Hotel puts you in the heart of Memphis, connected to the convention centre and within a 20-minute stroll of Renasant Convention Center and Fire Museum of Memphis. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Crossroads Tavern & Grill, serves southern cuisine and is open for breakfast, lunch and dinner. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available daily between 6 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this Downtown Memphis hotel include Beale Street and Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk - 0.1 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.4 km
  • FedEx Forum - 2 min drive - 2.0 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Sheraton Memphis Downtown Hotel also features a 24-hour fitness centre, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 600 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Memphis Downtown Hotel offers 600 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (170 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

What is the cancellation policy at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 8 Dec 2024 start from AU$221.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Memphis Downtown Hotel?

Yep, Sheraton Memphis Downtown Hotel has valet parking with in/out privileges for USD 32 per day.

What makes Sheraton Memphis Downtown Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Memphis Downtown Hotel.

Is Sheraton Memphis Downtown Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Memphis Downtown Hotel is a hit with families.

Does Sheraton Memphis Downtown Hotel serve breakfast?

Sure does, full breakfast is available daily from 6 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Memphis Downtown Hotel?

No, Sheraton Memphis Downtown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Memphis Downtown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Memphis Downtown Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 427 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 118 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 1 night in Aug 2024

8/10 Good

john, belleville

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel when in in Memphis.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was close the lounge was closed and no parking. Hotel was clean and staff was polite
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!! Perfect for our anniversary celebration!!
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
As i stated staff and decorum.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
DID NOT GET WHAT WAS PROMISED TO ME
I was promised free breakfast, but was told at check-in that they would not honor that. had to call Hotels.com and stay on chat about an hour talking back and forth, to get it. When i checked in, i did not get the room promised. and the one i got was filty...had to immediately call front desk and get another room. was promised corner room, but it only had one corner visable...the other view was blocked!! i just gave up and stayed there
Stayed 2 nights in Aug 2024

6/10 Okay

Bode

Stayed 1 night in Jul 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent for a short stay.
Stayed 2 nights in May 2024

10/10 Excellent

Maurizio

Stayed 1 night in Jul 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No house keeping in 4 days. Dirty rooms to begin. Staff not very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Christina

Stayed 2 nights in Apr 2024

10/10 Excellent

Baron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On our way East
This was our second time staying here on our way to Connecticut every summer. It is always a pleasure to stay here. The employees were very friendly each time we have stayed. The breakfast was delicious.
Stayed 1 night in Jun 2024

4/10 Poor

HAROLD

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Never again
They advertise a pool. No pool available. No email warning. It’s not short term out of order. Room phones don’t work. Needs new carpet. No coffee in restaurant at 8 pm. No bell hops. Staff alerted. No manager reached out. Manager takes frequent breaks.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
I enjoyed the cleanliness anf appearance of hotel. I was a little disappointed that the swimming pool was closed. But would stay there again, since its so close to many restaurants and attractions.
Stayed 3 nights in Jul 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandatory valet parking is not acceptable.
Stayed 1 night in Jun 2024

2/10 Terrible

Ronald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a really great property. However, due to construction/renovations, we did not enjoy this property.
Stayed 1 night in Mar 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Memphis
Great hotel with very friendly staff in a very convenient location. Rooms were clean and tidy.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2024

2/10 Terrible

Melek

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was told to have free parking and asked me to provide cc. Reception manager mentioned that it wont be used for parking but they charge 35$ parking fee.
Stayed 2 nights in May 2024