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Hotel Ivy, a Luxury Collection Hotel, Minneapolis

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Hotel Ivy, a Luxury Collection Hotel, Minneapolis

Exterior
Superior Room, 2 Queen Beds
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Gym
  • Housekeeping
  • Bar
  • Pet-friendly
The current price is AU$359
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
201 S 11th Street, Minneapolis, MN, 55403
  • Minneapolis Convention Center
    ‪3 min walk‬
  • Target Field
    ‪16 min walk‬
  • U.S. Bank Stadium
    ‪18 min walk‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪16 min drive‬

Room options

View all photos for Grand Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 177 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Minneapolis

A luxury stay in Minneapolis awaits you at Hotel Ivy, a Luxury Collection Hotel, Minneapolis. Within a 5-minute stroll you'll find Minneapolis Convention Center and Target Center within a 15-minute walk. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Anda Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. Breva serves American cuisine and is open for dinner. Masa & Agave is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym and steam room as well as access to aerobics classes and yoga classes. 5589 square feet (519 square metres) of event facilities include 7 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available daily between 7:00 AM and 11 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4.5-property class Downtown Minneapolis hotel include U.S. Bank Stadium and Target Field.

What's nearby

  • Minneapolis Convention Center - 3 min walk - 0.3 km
  • Orpheum Theatre - 9 min walk - 0.8 km
  • Target Center - 14 min walk - 1.2 km
  • Target Field - 16 min walk - 1.4 km
  • U.S. Bank Stadium - 18 min walk - 1.6 km

Getting around

  • Fridley Station - 12 min drive
  • Nicollet Mall Station - 12 min walk
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 16 min drive

Restaurants

  • ‪Hell's Kitchen - ‬5 min walk
  • ‪Brit's Pub - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬15 min walk
  • ‪Zelo - ‬6 min walk
  • ‪Sushi Train - ‬5 min walk

About this property

Hotel Ivy, a Luxury Collection Hotel, Minneapolis

Luxury hotel with 2 restaurants and full-service spa
Hotel Ivy, a Luxury Collection Hotel, Minneapolis offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 5589 square feet (519 square metres) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury Hotel Ivy, a Luxury Collection Hotel, Minneapolis. Parking is available for a fee.

This 4.5-star Minneapolis hotel is smoke free.

  • 136 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 3 bars or lounges
  • 5589 sq ft of conference space
  • 519 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hotel Ivy, a Luxury Collection Hotel, Minneapolis offers 136 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Minneapolis hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Anda Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 15 to 30 per person
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Breva
  • Masa & Agave

Things to do

  • 24-hour gym
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,589 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ivy
Hotel Ivy Luxury Collection Hotel
Hotel Ivy Luxury Collection Hotel Minneapolis
Ivy Hotel
Ivy Luxury Collection
Ivy Luxury Collection Minneapolis
Hotel Ivy, a Luxury Collection Hotel, Minneapolis Hotel
Hotel Ivy, a Luxury Collection Hotel, Minneapolis Minneapolis

Frequently asked questions

What is the cancellation policy at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

Hotel Ivy, a Luxury Collection Hotel, Minneapolis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Ivy, a Luxury Collection Hotel, Minneapolis on 24 Apr 2025 start from AU$359.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

Yep, Hotel Ivy, a Luxury Collection Hotel, Minneapolis has valet parking with in/out privileges for USD 60 per night.

Is there a spa on site at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

Yep, Anda Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

What luxury perks are available at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

Hotel Ivy, a Luxury Collection Hotel, Minneapolis features a full-service spa, 2 restaurants and 3 bars.

What makes Hotel Ivy, a Luxury Collection Hotel, Minneapolis a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Ivy, a Luxury Collection Hotel, Minneapolis.

Is Hotel Ivy, a Luxury Collection Hotel, Minneapolis family-friendly?

You bet! With amenities such as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Ivy, a Luxury Collection Hotel, Minneapolis is a hit with families.

Does Hotel Ivy, a Luxury Collection Hotel, Minneapolis serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

No, Hotel Ivy, a Luxury Collection Hotel, Minneapolis does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

Yep, you can grab a meal at Hotel Ivy, a Luxury Collection Hotel, Minneapolis's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Ivy, a Luxury Collection Hotel, Minneapolis?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Ivy, a Luxury Collection Hotel, Minneapolis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 830 reviews
Rating 8 - Good. 137 out of 830 reviews
Rating 6 - Okay. 69 out of 830 reviews
Rating 4 - Poor. 28 out of 830 reviews
Rating 2 - Terrible. 21 out of 830 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Love The Ivy!

A friend and I booked a room at the Ivy as a treat while we were in Minneapolis for a hockey tournament and it did not disappoint! Probably the most attentive, professional and just plain sweet staff you could ask for from the valets / doormen to the front desk and restaurant staff. The building and our room were gorgeous, well appointed and comfortable. We enjoyed delicious breakfast at Breva and had dinner one evening at Masa & Agave (we recommend the Tamarind and Classic Margaritas) where the food and staff were outstanding. It was just a fun and relaxing weekend that was upscale but not stuffy in any way. We will be back to stay again and highly recommend The Ivy to anyone staying in Minneapolis who wants an above and beyond hotel experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nyala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great short stay! Highlights were the staff and both restaurants within the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was ok. The ad to book property is inaccurate when it comes to having a spa/hot tub and sauna. To utilize these services it cost $450 per person and would need to be booked prior to arrival at least 5 days. I was unable to access these details until we arrived at hotel. The soaking tub was a nice amenity to have though. Clean room. The robes were unusable as they were crispy as an old towel that has not been washed. Not fluffy. For a luxury hotel that advertised these wonderful amenities, They should have been luxury.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent.

This place is amazing and when I come back I am def staying here.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We never stayed here. It was a bad reservation. Some kind of computer glitch
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several MSP hotels over the years (ok maybe decades) and IVY is by far the most luxurious in terms of Quiet / Food / Room Decor and friendly staff. IVY is my 1st choice. Highly recommended !!!
Stayed 2 nights in Sep 2024

10/10 Excellent

brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Devan

Travelled with partner
Was amazing and treated very respectable
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints 😌
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No restock on amenities despite asking - no ice despite asking in person at the desk 4 times - no second bathrobe despite asking - honestly service was way short - baker got there $60 per day but didn't lift a finger to help with a cart to load or unload yet expected a tip - I will go anywhere but this property next time - it's actually a place ran by people that just don't care and at $400 per night - we deserve better
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sharon, Crofton

Stayed 6 nights in Jul 2024

10/10 Excellent

Kristen

Stayed 1 night in Nov 2024

8/10 Good

mitchell inglebret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Ivy team went above and beyond for our 11th anniversary celebration. We were greeted with welcome drinks at check-in, and the surprise anniversary amenities in our room (cake, Prosecco, and card) were such a thoughtful touch. Dinner at Masa and Agave was excellent, with outstanding service. The hotel is beautiful and well maintained. However, our experience was significantly impacted by construction noise from the floor above, starting at 7 AM with drilling, pounding, and knocking. The AC/heating unit was also quite loud. For a hotel of this caliber, and especially during a special occasion stay, the early morning construction noise was disappointing and affected our rest. That said, the staff's exceptional service and attention to detail show the hotel's true potential. We'd love to return and experience the Ivy without the construction disruption, as everything else about our stay was fantastic.
Stayed 1 night in Nov 2024

4/10 Poor

Shane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They messed up our massages. They charged us for an upgrade then didn’t do it. After a while they refunded it but did nothing to make up for it. The room service was horrible. They took 45 min longer than the hour they told us. If room service is going to take an hour then I’m fine with that but not if it’s almost double what time they told us. Then when it came the order was wrong.
Stayed 1 night in Oct 2024

2/10 Terrible

Martin, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
Renting rooms knowingly with no heat again and again
Stayed 1 night in Oct 2024

10/10 Excellent

Shui Yee Paulina, Lake Forest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Oct 2024

8/10 Good

N.J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large... Cieling is high... Lots of volume, bathroom is big... Bath will take two. Good view of the city uppper floors. Be aware of third party reservation scams... If you think you are on the hotels web site... You might not be and will be charged a huge fee without warning... You will be unable to cancel as well.
Stayed 1 night in Oct 2024

10/10 Excellent

rod

Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. The Valet was super friendly & working really hard.
Stayed 1 night in Oct 2024

10/10 Excellent

Molly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay including room, staff and yummy dinner at Masa & Agave. Only one minor complaint, hotel said pet friendly. We had to walk a couple blocks to find a grassy area for our dog. I would still give hotel a high rating.
Stayed 2 nights in Oct 2024