Sheratton Regency Hotel

3.5 star property
Mombasa hotel in Tangana with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Bathrobes
Bidet
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Extra beds

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Bidet
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Extra beds

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Bathrobes
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Bathrobes
Bidet
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

City Centre Hotel

Pool
Breakfast included
Free WiFi
Restaurant
3.4 out of 5, (23)
The price is AU$55
for 1 night
includes taxes & fees
9 Dec - 10 Dec
City Centre Hotel

About the area

Mombasa

Sheratton Regency Hotel places you steps from Two Tusks and within a 10-minute stroll of Holy Ghost Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .In the area of this 3.5-property class Tangana hotel, you'll find Nyali Beach.

What's nearby

  • Shree Cutch Satsang Swaminarayan Temple - 14 min walk - 1.2 km
  • Mombasa Island - 14 min walk - 1.2 km
  • Fort Jesus - 3 min drive - 2.3 km
  • Mombasa Marine National Park - 7 min drive - 6.9 km
  • Nyali Beach - 27 min drive - 10.8 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 23 min drive

Restaurants

  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬8 min walk
  • ‪Qaffee Point - ‬9 min walk
  • ‪Urban Street Food - ‬7 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬8 min walk
  • ‪Kitchen Queen - ‬9 min walk

About this property

Sheratton Regency Hotel

Mombasa hotel in Tangana with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 2 meeting rooms available. The business-friendly Sheratton Regency Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

  • 57 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheratton Regency Hotel offers 57 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa

Frequently asked questions

What is the cancellation policy at Sheratton Regency Hotel?

Sheratton Regency Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheratton Regency Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Sheratton Regency Hotel on 27 Nov 2024 start from AU$67.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheratton Regency Hotel?

Yep, Sheratton Regency Hotel has a free self car park.

Are there any beaches close to Sheratton Regency Hotel?

The closest beach to Sheratton Regency Hotel is Nyali Beach (6 km).

Does Sheratton Regency Hotel have a pool?

Sheratton Regency Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Sheratton Regency Hotel serve breakfast?

Yeah, free buffet brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Sheratton Regency Hotel?

No, Sheratton Regency Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheratton Regency Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheratton Regency Hotel?

Check-in begins at 11 AM. Check-out time is 10 AM.

Are pets allowed at Sheratton Regency Hotel?

No, only service animals are allowed.

Sheratton Regency Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 67 reviews" "
Rating 8 - Good. 28 out of 67 reviews" "
Rating 6 - Okay. 11 out of 67 reviews" "
Rating 4 - Poor. 7 out of 67 reviews" "
Rating 2 - Terrible. 9 out of 67 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony door could not lock. The bathroom is dated. The tiny desk had no light. The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well! Otherwise the staff is amazing!
Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
Stayed 3 nights in May 2024

6/10 Okay

Feven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants and shops
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and professional in accommodating me with any requests I had or needed
Stayed 9 nights in Feb 2024

2/10 Terrible

Kate

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening. Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Stayed 1 night in Nov 2023

6/10 Okay

Masud

Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
Stayed 2 nights in Oct 2023

6/10 Okay

JoAnn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
Stayed 2 nights in Oct 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
I like being in the middle of town. Can go anywhere easily.
Stayed 2 nights in Jun 2023

4/10 Poor

Mickey

Travelled with partner
Disliked: Property conditions & facilities
This is not real Sheraton hotel without mirrors in the bathroom if you need to shave etc. They only provided sheet but no blanket on the bed. I submitted parties of 2 but only officer 1 towel for 2 people. I asked to get 2 for body bath towels and 2 for hand/face so that we can each use one but only 2nd bath towel was officered. Facing the street is very loud through the night and there’s the loud speaker Muslim prayer at 3am and 5ish am that keeps you up and frustrated. While staff was friendly, the quality of the hotel should be rated at 1-3 stars with U.S standard. The price you pay is not worth spending for it!
Stayed 1 night in May 2023

6/10 Okay

Nicholas

Stayed 3 nights in Feb 2023

8/10 Good

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility only provides breakfast and the other meals on order

6/10 Okay

Trask

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a fantastic area of town & it shares a wall with a night club/casino. Pulling up at night with my kids with the sidewalks filled with people trying to get into the club was intimidating and the hotel didn't have any security or anyone to help get us inside. The rooms were clean and the breakfast offered the next morning was wonderful. You get what you pay for here.

6/10 Okay

Suryakant

Stayed 4 nights in Nov 2022

4/10 Poor

Michael

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
SHERATTON NOT SHERATON
This is a small hotel in the city and a knock off Sheratton name so don't be fooled. The room was not as expected and seems like being in a box/coffin. No wifi and interrupted wifi/internet
Stayed 2 nights in Jun 2022

8/10 Good

Hakimuddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and budget friendly place to stay
Had a pleasant experience
Stayed 2 nights in May 2022

2/10 Terrible

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place.
Stayed 1 night in Mar 2022

8/10 Good

philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price
Stayed 3 nights in Mar 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Juma

Stayed 1 night in Feb 2022

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was fair
Stayed 3 nights in Feb 2022

8/10 Good

Robinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Availability of the reception desk
Stayed 2 nights in Feb 2022

8/10 Good

Karolis

Stayed 2 nights in Jan 2022

2/10 Terrible

Abu

Stayed 4 nights in Feb 2022

2/10 Terrible

Sabine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most horrible place I have ever stayed in. I don't even know where to begin. The shower is part of the bathroom so you pretty much take a shower in the room flooding the floor. They're is no mirror in the bathroom, no towels. The water in the faucet barely ran. They're were two windows in the room both looking outside into the hallways where people walk by to their rooms. So anybody can look inside your room. The lighting was barely existent. I would never ever stay here again.
Stayed 1 night in Nov 2021

2/10 Terrible

ALI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was tight. Worst there was no water supply.Had booked for a double bed abd double sofa bed.The double sofa bed was just a couch.
Stayed 10 nights in Aug 2021