6/10 Okay
Shane
Travelled with family
21 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the service by the front desk, he was the best during the afternoon and evening, the ladies who work at the desk, very poor all around, mostly just played on their phones!
Breakfast was OK on Saturday morning, Sundays was pure Yuck!
Now the room and poorly maintained hotel, we booked because there was a pool and hot tub, when we booked all these amenities were open and useful, day before I check in, there’s a notice that everything was shut down… poor communication.
Room, half of the plugs(electrical outlets) didn’t work, multiple lamps didn’t work, 1 bathroom amenities worked, spacious shower and tub, ours however, fan didn’t work, water pressure was barely useful and the tub, we had to stand sideways to not fall in the undersized or warped, skinny tub/ shower(wife is very petite and couldn’t stand in the tub) and last, the toilet took 2-3 flushes to go down.
We will never book this hotel again, tv barely worked, all three of them would shut down the picture and just reset during viewing, no smart services could be accessed on the tv’s and no connection to any smart access, no guide or menu to use devices or watch anything but antenna tv, you won’t get what anything close to what you pay!
Shane
Stayed 2 nights in Oct 2024