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Hotel UMass

2.5 star property
Hotel with free breakfast, steps from University of Massachusetts Amherst
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Lobby sitting area
Standard Room, 1 Double Bed
Coffee/tea maker
LCD TV, iPod dock

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    1 min walk
  • Mullins Center
    4 min walk
  • UMass Fine Arts Center
    8 min walk
  • Springfield, MA (CEF-Westover Metropolitan)
    28 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
13 Oct - 14 Oct
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About the area

Amherst

Hotel UMass places you steps from University of Massachusetts Amherst and within a short 5-minute stroll of Mullins Center. Highlights at this hotel include free continental breakfast, a restaurant and a bar/lounge. .The restaurant, The Commonwealth, is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Near this Amherst hotel, you'll find Amherst College.

What's nearby

  • University of Massachusetts Amherst - 1 min walk
  • Mullins Center - 4 min walk
  • UMass Fine Arts Center - 8 min walk
  • Amherst College - 3 min drive
  • Emily Dickinson Museum - 4 min drive

Getting around

  • Amherst Station - 4 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 56 min drive

Restaurants

  • ‪Worcester Dining Commons - ‬8 min walk
  • ‪Berkshire Dining Commons - ‬17 min walk
  • ‪Hampshire Dining Commons - ‬14 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪The Blue Wall - ‬4 min walk

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Hotel UMass also features a library, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

  • 1 building
  • 113 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0004140080. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

What is the cancellation policy at Hotel UMass?

Hotel UMass offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel UMass?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel UMass on 13 Oct 2024 start from AU$246.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel UMass?

Yep, Hotel UMass has a secured self car park for USD 6.00 per night.

Are there any beaches close to Hotel UMass?

The closest beach to Hotel UMass is Puffers Pond South Beach (2.9 km).

What makes Hotel UMass a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel UMass.

Is Hotel UMass family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel UMass is a hit with families.

Does Hotel UMass serve breakfast?

Yep, free continental brekkie is offered at Hotel UMass.

Is there a free airport shuttle available at Hotel UMass?

No, Hotel UMass does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel UMass?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel UMass?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel UMass?

No, pets are not allowed.

Hotel UMass Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 845 reviews" "
Rating 8 - Good. 247 out of 845 reviews" "
Rating 6 - Okay. 84 out of 845 reviews" "
Rating 4 - Poor. 31 out of 845 reviews" "
Rating 2 - Terrible. 22 out of 845 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Soana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tired property with poor facilities. Staff and especially housekeeping were friendly, but the hotel does not offer the level of service or facilities expected for the price. It is convenient if you are visiting the University but lacks basic facilities.
Stayed 8 nights in Aug 2024

10/10 Excellent

Debbie

Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Alyssa

Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Thank you!
Stayed 2 nights in May 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
My one complaint is the front desk rarely answers the phone. I needed to contact them twice. It took 10 tries before someone answered
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Check in was very smooth. The man at front desk was knowledgeable and very oleaaant. Hotel is clean and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look for signs
Great spot to stay, but neither of my navigation systems got me to the hotel. Look for signage, don't rely on Waze or Googlemaps!
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As an alumni. I was very disappointed. The room smelled like mold and the ceiling had significant water damage. Also I called the front desk that I would check out late only by 15 minutes in Which they advised, just this once and literally 5 minutes before I left the room Someone knocked on my door to see if I had left The hotel was not busy at all because no one was on campus. The one reason I decided to stay was to Help support my Alma mater , but treated poorly
Stayed 1 night in Jun 2024

8/10 Good

Nikolina, Port Chester

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

Randy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Well run and pleasant place to stay in Amherst.
Stayed 1 night in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exhausted from flying from Maui for summer research job. never been to new England, wow. it is very green. people nice
Stayed 1 night in Jun 2024

8/10 Good

Charod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for orientation and football camp. Regardless of what complaints you read, this place was perfect for the stay. The breakfast is continental but there are plenty of dining options downstairs. It’s on campus so it’s surrounded by beautiful landscape. The service was fine and the rooms were clean and pleasant. If my son does decide to go here then this is where I would stay when I visit.
Stayed 1 night in May 2024

10/10 Excellent

Eniko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Please read the review I sent to Expedia so I don't have to repeat. Thanks!
Stayed 2 nights in May 2024

10/10 Excellent

Virgemina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
College Graduation Celebration
Booked two rooms for ourselves and family. We were attending our daughter's college graduation nearby. If I must make a suggestion would be to improve your breakfast options. Perhaps a few hot options. Overall, we had a pleasant stay.
Stayed 1 night in May 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JEANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great location to amherst college.
Stayed 1 night in May 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
The property is quiet, safe and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never recommend.
Not friendly check in or check out staff never asked us how our stay was. Carpet was soaked from the door to window but crusty between the beds. Beds were hard as rocks. Asked for extra blankets pillows and towels a week prior. Never got them. Bathrooms so small you touch the shower when on the toilet. Very far walk from parking garage - which you have to pay for but they don’t tell you that - to the check in. You has to walk through the school union center to get to the check in desk.
Stayed 1 night in May 2024

10/10 Excellent

Wei

Stayed 2 nights in May 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Cheryl

Travelled with family
Although the room was neat and tidy, the room wreaked of cigarettes to the point we decided to drive home rather than stay (even though we already paid for the room). We couldn’t stay there and the hotel was fully booked.
Stayed 1 night in May 2024