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Ocean Coral Spring - All Inclusive

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Coral Spring - All Inclusive

2 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
1 bedroom, premium bedding, down duvets, free minibar
Private beach, white sand, beach cabanas, sun-loungers
View from room
Swim Up Junior Suite

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • All-inclusive
    All-inclusive
  • 24/7 front desk
    24/7 front desk
The price is AU$553
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
Mountain Spring Bay, Falmouth, 07, WI
  • Burwood Beach
    6 min drive
  • Blue Waters Beach Club
    9 min drive
  • Silver Sands Public Beach
    13 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    48 min drive

Room options

View all photos for Privilege Junior Suite Swim-up

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Swim-up

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Family Daisy

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Family Daisy

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege RoofTop Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Swim Up Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

RoofTop Junior Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Pool View

Junior Suite Pool View | View from room

Junior Suite Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim up Master Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Swim up Master Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LED TV
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Coral Spring - All Inclusive. You'll be 4.3 km (2.7 mi) from Burwood Beach and 4.3 km (2.7 mi) from Jamaica Beaches. Highlights at this all-inclusive resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Despacio Spa by Etra can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Martha's Market, is open for breakfast, lunch and dinner. With 2 poolside bars and 8 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free water park. 9042 square feet (840 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a 24-hour gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 5-property class Falmouth resort include Blue Waters Beach Club and Luminous Lagoon.
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What's nearby

  • Burwood Beach - 6 min drive - 4.3 km
  • Blue Waters Beach Club - 9 min drive - 6.1 km
  • Luminous Lagoon - 9 min drive - 7.1 km
  • Martha Brae River - 10 min drive - 8.2 km
  • Silver Sands Public Beach - 13 min drive - 9.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 48 min drive

Restaurants

  • ‪Captain's Market - ‬4 min walk
  • ‪Steakhouse - ‬7 min walk
  • ‪Kfc - ‬13 min drive
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬13 min drive

About this property

Ocean Coral Spring - All Inclusive

Luxury resort on the beach, with 2 outdoor swimming pools
Ocean Coral Spring - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Ocean Coral Spring - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean resort also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Falmouth resort.

  • 513 guestrooms or units
  • 5 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • 9042 sq ft of conference space
  • 840 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
Ocean Coral Spring - All Inclusive offers 513 accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Despacio Spa by Etra has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Locanda
  • Martha's Market
  • Sakura
  • Sugar Cane
  • Thali

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (9,042 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (82 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral Spring - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral Spring
Ocean Coral Spring Inclusive
Ocean Coral Spring All Inclusive
Ocean Coral Spring Resort All inclusive
Ocean Coral Spring - All Inclusive Resort
Ocean Coral Spring - All Inclusive Falmouth
Ocean Coral Spring - All Inclusive Resort Falmouth

Frequently asked questions

What is the cancellation policy at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral Spring - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Ocean Coral Spring - All Inclusive on 26 Nov 2024 start from AU$553.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ocean Coral Spring - All Inclusive?

The closest beach to Ocean Coral Spring - All Inclusive is Jamaica Beaches (32.2 km).

Is there a spa on site at Ocean Coral Spring - All Inclusive?

Yep, Despacio Spa by Etra is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Ocean Coral Spring - All Inclusive have a pool?

Yep, and guests love it! Ocean Coral Spring - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

Does Ocean Coral Spring - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Ocean Coral Spring - All Inclusive?

Ocean Coral Spring - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with hydromassage showerheads, premium bedding and free minibar items.

What makes Ocean Coral Spring - All Inclusive a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Coral Spring - All Inclusive.

Is Ocean Coral Spring - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Ocean Coral Spring - All Inclusive is a hit with families.

Does Ocean Coral Spring - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Ocean Coral Spring - All Inclusive?

No, Ocean Coral Spring - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral Spring - All Inclusive?

Relax with a coldie at the 2 poolside bars or 8 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Ocean Coral Spring - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Coral Spring - All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral Spring - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1408 out of 2974 reviews" "
Rating 8 - Good. 625 out of 2974 reviews" "
Rating 6 - Okay. 426 out of 2974 reviews" "
Rating 4 - Poor. 238 out of 2974 reviews" "
Rating 2 - Terrible. 277 out of 2974 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Inezia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacation excellent. Mr. Weston was excellent
Stayed 4 nights in Aug 2024

6/10 Okay

Rehna

Travelled with family and small children
Not the best. But it was ok
Stayed 6 nights in Aug 2024

10/10 Excellent

Frank, Bronxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Cynthia, Elizabeth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Patterns of prejudicial treatment
Stayed 6 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing
Stayed 3 nights in Aug 2024

6/10 Okay

Amilcar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service need more training
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean air
Stayed 3 nights in Aug 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms.. staff friendliness different restaurants to dine.. pool activity was great..
Stayed 4 nights in Aug 2024

10/10 Excellent

Elisangela

Travelled with family and small children
everything was perfect
Stayed 5 nights in Aug 2024

10/10 Excellent

Marceea

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice was on site near locals and it was bugs in my room
Stayed 4 nights in Apr 2024

10/10 Excellent

Ophelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here and it was amazing , family loved it . A lot of food options , Martha’s was my go to . My brother tried the Italian restaurant and loved it. I had the Indian cuisine and it was top tier. From you walk on the property your greeted like royalty. Big up Nadira loved her , great person. Genuine and awesome service.
Stayed 2 nights in Aug 2024

4/10 Poor

Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the entertainment show and theatre. Staff lovely and beach.
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Mara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bellman was excellent. The housekeeper was great. Very clean
Stayed 2 nights in Aug 2024

6/10 Okay

Jeanine

Travelled with family
Liked: Staff & service, amenities
Went with out Air conditioning in room for our entire stay. We alerted the front desk and someone came with an excuse every time but the room remained hot and mold smelling. Besides the room issue the resort was nice. But customer service could have been better with the issues of the room!
Stayed 4 nights in Aug 2024

4/10 Poor

Nicholette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay atbthevresort. The staff was friendly and professional. The room was very clean and well kept. The facilities and grounds wrtr immaculate. I woyld definitely stay at this resort again in future.
Stayed 3 nights in Aug 2024

2/10 Terrible

jean

Disliked: Cleanliness
Our vacation was totally messed up they book babies on our reservations I did not have babies with me the amount was outrageous we spent time at the front desk sorting out things just horrible
Stayed 7 nights in Aug 2024

6/10 Okay

Maria, Bronx

Travelled with family
It got the job done in a pinch. Don't have to worry about cooking for 5 days and we had good weather.
Stayed 4 nights in Aug 2024

2/10 Terrible

Leon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst experience ever
From check in we started having issues. I had to shorten my stay by 2 days and still had to pay 300 dollars more my reservation was mest up i put in two. A 2 year old a 12 year old and a 17 yeard myself and my wife when i get their they are telling me i have to pay 1700 more for the 17 year old i refuse thay wouldn't check us in and so i had to shorten my stay and ended up paying more $300 The room smelled horrible!!! From the moment we open both doors it was 2 rooms side by side the smell was unbelievably bad It smelled like a chicken cub. They came and sprayed it and by the next morning it was the same again. Smh my wife and 2 year old allergy triggered off from their it has been my worst experience ever.
Stayed 10 nights in Aug 2024

10/10 Excellent

lolleta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and pleasant
Stayed 7 nights in Aug 2024

4/10 Poor

Jermaine

Travelled with family
Disliked: Staff & service, amenities
Slow and disappointing, service isn’t a strong point. We also found the food basic, with the exception being the Jerk Chicken Station. As a hotel the facilities are good, but it’s not backed up with the service and support you would expect.
Stayed 7 nights in Aug 2024

8/10 Good

Marchella Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was cold/warm but not hot at almost all of the restaurants except for hibachi, while at the hibachi restaurant as I was eating a water bug crowded from under the table onto my arm that spoiled my dinner. Will I every visit I would there customer service is super excellent, the employees make you feel they enjoying doing what they do.
Stayed 4 nights in Aug 2024

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, staff & service
I could write a book on how unresponsive some staff was to my needs. There for my birthday celebration along with five other family members I upgraded to the premium services at check in and did not receive any of the hospitalities I was to receive at my room such as the daily stocking of the minibar and other snacks. Checked in on Wednesday, notified butler service I was missing the update and absolutely nothing was changed until I met with Melanie on Saturday. Additionally the drinks and eating areas were never as cold as they could be, there was no ice available, no one could give a straight answer, and room service took an extremely long time to arrive. I would stay at the resort again because overall the staff was awesome, but these hiccups dampened my birthday celebration. Oh and we were pretty much rushed through our meal at the hibachi restaurant, told we had five minutes to finish as their next set of guests were due to arrive. Kinda tacky.
Stayed 4 nights in Aug 2024