4/10 Poor
David
Business traveller
23 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed one night, room was basic, that was expected for the price.
Check in - could have been friendlier. No direction or signage to rooms. Was told there is no ‘bar area’ for drinks and all tables were for food and would need to book a table. Found this strange as it’s a pub!
Room key had be to attempted 3 times every time it was used, spoke to others guests who said the same.
Larger was flat. Starters were ok, chicken was dry and missing the salad garnish that was described on menu. Orders sirloin steak and chicken flatbread for mains. The steak was over cooked and clearly a cheap cook. No steak knife. The chicken kebab was nice but had to have it remade as asked for no sauce and it came with a thick layer. This meant we ate separately as it took 10 mins to remake.
Young waitress was nice. Manager was scruffy and unfriendly.
Pub was almost empty, but we were TOLD where to sit and not given a choice.
David
Stayed 1 night in Aug 2024