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Shetland Hotel

3.0 star property
Hotel in Lerwick with 24-hour front desk and restaurant
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Shetland Hotel

Sports bar
Interior entrance
Bar (on property)
View from property
Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW
    Up-Helly-Aa Exhibition
    11 min walk
    Lerwick Town Hall
    17 min walk
    Fort Charlotte
    17 min walk
    Lerwick (LWK-Tingwall)
    8 min drive

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 220 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 220 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 419 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
The Queen's Hotel
Free WiFi
Housekeeping
24/7 front desk
3.0 out of 5, (51)
The price is AU$421
for 1 night
includes taxes & fees
5 Oct - 6 Oct
The Queen's Hotel

About the area

Lerwick

At Shetland Hotel you'll be within a 20-minute stroll of Up-Helly-Aa Exhibition and Lerwick Town Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Waterfront Bar & Grill, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Places within a 30-minute walk of this 3-property class Lerwick hotel include Fort Charlotte and Böd of Gremista.

What's nearby

  • Up-Helly-Aa Exhibition - 11 min walk
  • Lerwick Town Hall - 17 min walk
  • Bain's Beach - 3 min drive
  • Coastal Walk to the Knab - 3 min drive
  • Shetland Museum - 3 min drive

Getting around

  • Lerwick (LSI-Sumburgh) - 40 min drive

Restaurants

  • ‪Fjara Cafe Bar - ‬3 min drive
  • ‪Da Haaf Restaurant - ‬10 min drive
  • ‪Fort Cafe & Take Away - ‬18 min walk
  • ‪The Lounge Bar - ‬3 min drive
  • ‪The Cornerstone - ‬9 min drive

About this property

Shetland Hotel

Hotel in Lerwick with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Shetland Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Lerwick hotel is smoke free.

  • 64 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shetland Hotel offers 64 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lerwick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick

Frequently asked questions

What is the cancellation policy at Shetland Hotel?

Shetland Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shetland Hotel?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Shetland Hotel on 23 Sept 2024 start from AU$338.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shetland Hotel?

The closest beach to Shetland Hotel is Bain's Beach (1.5 km).

Is there a free airport shuttle available at Shetland Hotel?

No, Shetland Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shetland Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Shetland Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shetland Hotel?

No, pets are not allowed.

Shetland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 165 reviews" "
Rating 8 - Good. 78 out of 165 reviews" "
Rating 6 - Okay. 23 out of 165 reviews" "
Rating 4 - Poor. 7 out of 165 reviews" "
Rating 2 - Terrible. 8 out of 165 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Enjoyable Stay
The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Stayed 6 nights in Jun 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service
Excellent local food
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Stayed 9 nights in Jun 2024

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Further from the town centre than I had imagined.
Stayed 1 night in Jun 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local knowledge from reception is worth more than a guide book. Friendly and helpful staff
Stayed 10 nights in May 2024

10/10 Excellent

Michael, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel!! The staff is top notch!!! We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go. Anything we needed, we were helped with. The breakfast is great quality and had a nice choice. Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious. Room service was amazing. We had a wonderful stay, and would stay again! We lived Shetland, and it is the people there who make it a special place to visit!! Thank you
Stayed 3 nights in May 2024

8/10 Good

JOHN

Travelled with group
Nice Stay in Leerwick
Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
Stayed 2 nights in May 2024

10/10 Excellent

ronald

Stayed 3 nights in Apr 2024

10/10 Excellent

Sally

There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
Stayed 2 nights in Oct 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

6/10 Okay

Michael

Business traveller
Stayed 1 night in Sep 2023

10/10 Excellent

Paul Kellond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Stayed 5 nights in Sep 2023

6/10 Okay

Catherine

Disliked: Cleanliness, property conditions & facilities
Liked that the property was near the terminal and had things to walk to. Staff was friendly and helpful. It’s an older hotel and some rooms are showing their wear. Our room was very musty.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mary Ellen

Travelled with partner
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Drab strange hotel, but is there any better choice
A very dark and drab hotel, couldn’t see out of any of the windows as are so dirty, bed was horrendous, smelt like it hadn’t been changed, and was so rickety it kept me awake all night. Thought it served a purpose and otherwise the room and bathroom was clean. Some weird things like they had wired the electrical socket into the light switch, so if you wanted to charge your phone you had to have the main light on (not ideal if you want to sleep) Breakfast was ok, though staff need training, they need to start thinking in the mindset of the customer, what is it that they want when they come for breakfast? They seem very regimented in, you are a single person, you must sit here where the single people sit, no you can’t sit there it’s laid up for 2, you are only 1. No that’s not hospitality- you should be asking the guest where they want to sit, there is plenty of space. There was plenty of staff at breakfast so no excuse for the juices, continental, fruit etc to be permanently ran out, staff were walking past, paying no attention to it.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
A 3 night holiday stay. Initial impressions were of a rather tired, dated hotel. The room was clean with adequate but basic facilities. Breakfast was good but spoilt by the filthy windows looking out over the ferry terminal. Staff were very friendly and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Chloe

Stayed 1 night in Jul 2023

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a continuous problem with the hot water cutting out in the shower. Staff was friendly and helpful. Hotel was quiet. Mattresses were low quality. Breakfast was fresh. We enjoyed Shetland very much.
Stayed 4 nights in Jun 2023

10/10 Excellent

MARK

Stayed 1 night in Jun 2023

8/10 Good

Verena

Travelled with group
Liked: Cleanliness, staff & service
The staff was very friendly especially the young ladies in the dinning room. However, we were disappointed that the chef would not allow us to share an entree when it was obvious there was much too much food for one person. The location was great due to its location directly across from the NorthLink Ferry Terminal.
Stayed 7 nights in Jun 2023