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Trident Bandra Kurla Mumbai

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Trident Bandra Kurla Mumbai

Exterior
Lobby
Premium bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast served
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Room service
The current price is AU$235
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
C-56, G Block, Bandra Kurla Complex, Mumbai, Maharashtra, 400 051
  • U.S. Consulate General
    ‪2 min walk‬
  • Jio World Convention Centre
    ‪6 min walk‬
  • MMRDA Grounds
    ‪19 min walk‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite (Trident)

Premium bedding, down duvets, minibar, in-room safe

Club Suite (Trident)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Pool View

Premium bedding, down duvets, minibar, in-room safe

Room, Pool View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Trident Preferred Room

Premium bedding, down duvets, minibar, in-room safe

Trident Preferred Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Single Beds, Pool View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Trident)

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed (Trident)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premium bedding, down duvets, minibar, in-room safe

Premier Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, Twin Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, Twin Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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  • Pool
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11 Apr - 12 Apr
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About the area

Mumbai

A luxury stay in Mumbai awaits you at Trident Bandra Kurla Mumbai, a recipient of the prestigious Conde Nast Hot List award in 2010. Within a 5-minute stroll you'll find U.S. Consulate General and University of Mumbai within a 20-minute walk. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Trident Spa can include Thai massages, facials and body treatments along with Ayurvedic treatments and mani/pedis. The restaurant, 022, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 3746 square feet (348 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Bandra Kurla Complex hotel include MMRDA Grounds and Futala Lake.

What's nearby

  • U.S. Consulate General - 2 min walk - 0.2 km
  • Nita Mukesh Ambani Cultural Centre - 3 min walk - 0.3 km
  • Jio World Convention Centre - 6 min walk - 0.6 km
  • MMRDA Grounds - 19 min walk - 1.7 km
  • Phoenix Market City Mall - 4 min drive - 3.9 km

Getting around

  • Mumbai Kurla Station - 3 min drive
  • Lokmanya Tilak Terminus Station - 5 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 23 min drive

Restaurants

  • ‪Hotel BKC Garden - ‬4 min walk
  • ‪Hitchki Bkc - ‬5 min walk
  • ‪Masala Library - ‬5 min walk
  • ‪Tuskers - ‬4 min walk
  • ‪Trident Patisserie and Delicatessen - ‬1 min walk

About this property

Trident Bandra Kurla Mumbai

Luxury hotel with 3 restaurants and full-service spa
Trident Bandra Kurla Mumbai offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3746 square feet (348 square metres) and includes a conference centre. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Trident Bandra Kurla Mumbai. An area shuttle within 2 metres and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 436 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Conference rooms
  • 3746 sq ft of conference space
  • 348 sq. m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Trident Bandra Kurla Mumbai offers 436 accommodations with MP3 docking stations and DVD players. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Trident Spa has 8 treatment rooms, including rooms for couples. Services include Thai massages, facials, body treatments and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

Trident Bandra Kurla Mumbai is listed in the 2010 Condé Nast Traveller Hot List.

Languages

English, Hindi

Similar properties

5 restaurants, breakfast, lunch served; local and international cuisine

Sofitel Mumbai BKC Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$205
includes taxes & fees
13 Apr - 14 Apr
Sofitel Mumbai BKC Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (INR 1,000 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 metres
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: INR 1,740 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 22
  • Botticino
  • Maya

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (3,746 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to download the property's Aarogya Setu mobile app before check-in
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Trident Bandra Kurla Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1740 per person
  • Fee for in-room wired Internet: INR 1000 per night (rates may vary)
  • Airport shuttle fee: INR 2000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kurla
Trident Bandra Kurla Mumbai
Trident Kurla
Trident Kurla Hotel
Trident Kurla Hotel Mumbai Bandra
Trident Mumbai Bandra
Trident Mumbai Bandra Kurla
Trident, Bandra Kurla, Mumbai Hotel Mumbai (Bombay)
Trident Bandra Kurla Mumbai Hotel
Trint Bandra Kurla Mumbai
Trident Bandra Kurla Mumbai Hotel
Trident Bandra Kurla Mumbai Mumbai
Trident Bandra Kurla Mumbai Hotel Mumbai

Frequently asked questions

What is the cancellation policy at Trident Bandra Kurla Mumbai?

Trident Bandra Kurla Mumbai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trident Bandra Kurla Mumbai?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Trident Bandra Kurla Mumbai on 31 Mar 2025 start from AU$234.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trident Bandra Kurla Mumbai?

Yep, Trident Bandra Kurla Mumbai has a free self car park and free valet parking.

Are there any beaches close to Trident Bandra Kurla Mumbai?

The closest beach to Trident Bandra Kurla Mumbai is Juhu Beach (6.1 km).

Is there a spa on site at Trident Bandra Kurla Mumbai?

Yep, Trident Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Thai massages.

Does Trident Bandra Kurla Mumbai have a pool?

Trident Bandra Kurla Mumbai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Trident Bandra Kurla Mumbai?

Trident Bandra Kurla Mumbai features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Trident Bandra Kurla Mumbai a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Trident Bandra Kurla Mumbai.

Is Trident Bandra Kurla Mumbai family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Trident Bandra Kurla Mumbai is a hit with families.

Are there hot tubs in the rooms at Trident Bandra Kurla Mumbai?

No, but there are deep-soaking baths in the guestrooms.

Does Trident Bandra Kurla Mumbai serve breakfast?

Yep, full brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Trident Bandra Kurla Mumbai?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Trident Bandra Kurla Mumbai?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Trident Bandra Kurla Mumbai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Trident Bandra Kurla Mumbai?

No, pets and service animals are not allowed.

Trident Bandra Kurla Mumbai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1002 reviews
Rating 8 - Good. 137 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shridhar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Avni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary car. Staff were extremely attentative, polite and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Dhanshree

Stayed 1 night in Nov 2024

10/10 Excellent

Paresh

Business traveller
Stayed 5 nights in Dec 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service n hospitality was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service n hospitality Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Ekta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. They went out of their way to help us. Much appreciated!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dimple

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trident went above and beyond to make our stay as comfortable as possible. The staff were also incredibly attentive to our children. The restaurant was able to cater to our vegan dietary needs and the food was delicious. Thank you to the entire team.
Stayed 1 night in Dec 2024

6/10 Okay

SANJAY, Closter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Richard, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. This time I got the smallest room ever. VIP Access? You'd never know it. Also, I wanted to walk around the neighborhood and asked the front desk for a map. They had only a tiny, very general pocket map of all of Mumbai, nothing of that area. I walked out and went to the Sofitel next door, and they gave me a great map of the whole area. Trident is an OK place to stay, but if you need a map, go next door and Sofitel will help at no cost.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Geevarghese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trident
It's very nice and they upgraded my room and excellent, only thing I asked for twin bed I didn't get it
Stayed 1 night in Dec 2024

10/10 Excellent

anoop

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amogh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for visa related work
Stayed 1 night in Dec 2024

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Monica, Placentia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, especially if you’re going to the convention center.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lasya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warmest welcome and best service!
Stayed 1 night in Dec 2024

10/10 Excellent

Sunil

Stayed 2 nights in Dec 2024

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff! Stay awesome, rooms clean. Food outstanding!
Stayed 1 night in Dec 2024

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and service was excellent. We had a major problem when connecting to the WiFi . Despite complaining about it a few times we still were not able to connect, until the night before we were due to check out. Not very impressed with this part of the service.!!
Stayed 3 nights in Nov 2024

6/10 Okay

Anna

Liked: Cleanliness, room comfort
Standard has slipped - Disappointed
Stayed for multiple days and was hoping for the 5* service we had received on our previous trip. This time round we did not receive this and were disappointed. It's a shame as we paid more to stay here rather than the Taj, which I think we might be staying at for future trips. Issues we had: Room - remote control not working, bathroom door/lock troublesome, smallish room not female-friendly, in room dining was not always great (cold/not up to standard) Breakfast - staff attentiveness not there, had to ask multiple times for tea/coffee, had to wait too long to order a la carte, poor spread of meat/fish options for breakfast, would have liked to see more varieties of fruit, juice options and live counters were good Valet - inconsistent, sometimes open door, sometimes not, generally ok FOH greeting - inconsistent, not always greeted Points - misleading information and updating of points. Was told that my points would be added but have still not been added. Had to ask twice already for this and was assured on check out but still not showing. Generally, considering the amount we spent on this stay, we are disappointed. The standard of service has slipped and we will be rethinking staying here for future trips despite it's good location for our needs.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Narender

Stayed 1 night in Nov 2024

10/10 Excellent

Nisarg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Excellent and top class
Excellent as usual this is my third stay with Trident BKC and as usual it’s top service and top class.
Stayed 1 night in Nov 2024