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Quest Napier Serviced Apartment

4.5 star property
Luxury aparthotel in Napier with a fitness centre

Photo gallery for Quest Napier Serviced Apartment

Front of property - evening/night
Premium bedding, Select Comfort beds, individually furnished, desk
Studio
Reception
One Bedroom Apartment | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
The current price is AU$176
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
176 Dickens Street, Napier, 4110
  • Marine Parade
    ‪6 min walk‬
  • National Aquarium of New Zealand
    ‪15 min walk‬
  • Napier Prison
    ‪18 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Apartment

Premium bedding, Select Comfort beds, individually furnished, desk

One Bedroom Apartment

Highlights

Individually furnished
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

Highlights

Individually furnished
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
Smart TV
Hypo-allergenic bedding
  • Studio
  • Sleeps 3
  • 1 King Bed

About the area

Napier

A luxury stay in the heart of Napier awaits you at Quest Napier Serviced Apartment. Within steps you'll find Municipal Theatre and Opossum World within a short 5-minute stroll. Highlights at this aparthotel include in-room kitchenettes, free WiFi and Smart TVs. .Each apartment is individually furnished and features a flat-screen TV with satellite channels, along with free local calls, a ceiling fan and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Netflix, an iron/ironing board and a desk are also available. Limited housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, a fitness centre and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and tour/ticket assistance. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4.5-property class Napier South aparthotel include Daily Telegraph Building and Marine Parade.
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What's nearby

  • Marine Parade - 6 min walk - 0.5 km
  • War Memorial Conference Center - 10 min walk - 0.9 km
  • National Aquarium of New Zealand - 15 min walk - 1.3 km
  • McLean Park - 17 min walk - 1.5 km
  • Napier Prison - 18 min walk - 1.5 km

Getting around

  • Napier (NPE-Hawke's Bay) - 9 min drive

Restaurants

  • ‪Rogue Hop Speakeasy - ‬6 min walk
  • ‪Kfc - ‬3 min walk
  • ‪Sai Thai Eatery - ‬2 min walk
  • ‪Angkor Wat Kiwi Bakery & Cafe - ‬1 min walk
  • ‪Adoro Cafe - ‬4 min walk

About this property

Quest Napier Serviced Apartment

Luxury aparthotel in Napier with a fitness centre
As a guest of Quest Napier Serviced Apartment, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Napier aparthotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Built in 2009
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Languages

English

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  • Kitchen
  • Parking included
  • Free WiFi
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The price is AU$130
includes taxes & fees
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Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (NZD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: NZD 15 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: NZD 25 per night
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city centre

Things to do

  • Gym
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • Banquet hall
  • Built in 2009
  • Electric car charging station
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, window guards and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Frequently asked questions

What is the cancellation policy at Quest Napier Serviced Apartment?

Quest Napier Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Napier Serviced Apartment?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Quest Napier Serviced Apartment on 22 Apr 2025 start from AU$175.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Napier Serviced Apartment?

Yep, Quest Napier Serviced Apartment has a self car park with in/out privileges for NZD 14 per night. Onsite parking is limited.

Are there any beaches close to Quest Napier Serviced Apartment?

Yep, Quest Napier Serviced Apartment is a short 9-minute walk from Napier Beach. Fun beach activities include kayaking and sailing.

Is there a spa on site at Quest Napier Serviced Apartment?

No, there is no spa at this property. Ocean Spa is a short 11-minute walk away.

Is Quest Napier Serviced Apartment family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Quest Napier Serviced Apartment is a hit with families.

Is there a free airport shuttle available at Quest Napier Serviced Apartment?

No, Quest Napier Serviced Apartment does not offer an airport shuttle service.

What time are check-in & check-out at Quest Napier Serviced Apartment?

Check-in begins at 2:30 PM. Check-out time is 10 AM.

Are pets allowed at Quest Napier Serviced Apartment?

No, pets are not allowed.

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 935 reviews
Rating 8 - Good. 282 out of 935 reviews
Rating 6 - Okay. 36 out of 935 reviews
Rating 4 - Poor. 11 out of 935 reviews
Rating 2 - Terrible. 3 out of 935 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Well equipped, clean and comfortable. No soap in shower container or it was broken. A bit of noise from gym downstairs. Thumping noise started (music) just before 6am.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good location. The staff are AWESOME!!! Everyone I spoke with were friendly, helpful and just all round nice people!
Stayed 3 nights in Dec 2024

10/10 Excellent

Fay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great location good parking too and just a walk to the main cbd. Would highly recommend this place. Great eateries within the area.
Stayed 4 nights in Jan 2025

8/10 Good

Collette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love being so central - another great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time we have stayed there
Stayed 4 nights in Dec 2024

10/10 Excellent

Pritika Dharsani

Liked: Cleanliness, property conditions & facilities
Loved our stay it was amazing very clean and tidy staffs were the best. I would give solid 100 percent eating. See you guys next time
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, room comfort
A good central place to stay for one night
We stayed one night in a King Studio apartment. Quest Napier is quite central and the streets and parking were very busy when we arrived. We had booked parking under the hotel for the night which was a good thing. There are free carparks next door and across the road but only after 6pm and for some of the weekend. Our arrival was a bit early but they were able to find us a room that was ready so we could settle in. The lady at reception was great and showed me where to go for the parking and explained everything. The room was a little dated but has been renovated so was fine. It was functional with a comfortable bed, and had everything we needed, including a kitchenette and a pod coffee machine. My only issue was the shower which has a curtain, not ideal because it blows in on you and the floor still got quite wet. The shower did have excellent pressure tho and we were more than happy with one night staying in this apartment.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

S

Liked: Cleanliness, property conditions & facilities
All good for what we needed.
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
No free parking. Checked in just prior to 5pm. Staff were in a rush to go home, so briefing and welcome was extremely rushed. There was some awful stains around the toilet seat, and rust around the shower
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Great property in town to stay as a stopover to Hawkes Bay vineyards
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Very good, clean, modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Laxmitania

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location perfect as in central of Napier and easily access to shops, and beach
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Comfortable and relaxing
Wonderful location and experience overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
I’m a solo female that travels for work . Love staying here . Home away from home . Quiet , safe and secured at night. Beautiful rooms . And laundry in the room .
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Quest is best Always know what to expect The staff at Napier were excellent with tips and advice . The room needs a tinker but as always great value
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, room comfort
Rooms backing on to public car park need full length block-out drapes as the lights are on all night, and it makes sleeping very difficult.
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Lack of servicing room, was serviced only 1 night out of 4 night stay so kept running out of bathroom necessities and coffee. Nice, polite staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quest Napier was well located in the Napier CBD. The apartment was spacious and clean, and close to all amenities. This was the first time we had stayed in a Quest facility and we were impressed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony, Auckland

Liked: Cleanliness, property conditions & facilities
Great property and would highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

REBECCA

Business traveller
Liked: Cleanliness, room comfort
Comfy bed, TV small but functional. Glad that my hung up towels weren’t removed this time. Green policy much better 💓. Only negative was a long black hair found on the clean towel (day one - I’m blonde). But everything else was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cyril and Jillian

Liked: Cleanliness, property conditions & facilities
Loved our stay in Napier and will certainly return to Quest
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, room comfort
Suited my needs.
Stayed 3 nights in Jul 2024