Phoenician Resort

4.0 star property
Family-friendly Gold Coast aparthotel in Broadbeach with free parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Phoenician Resort

Property grounds
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Indoor pool, outdoor pool, pool loungers
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Washer
  • Gym
  • Pool
  • Barbecue grill

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • Broadbeach Beach
    ‪5 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪4 min drive‬

Room options

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Apartment, 1 Bedroom

Highlights

Balcony or patio
Individually furnished
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Gold Coast

A family-friendly stay in the heart of Gold Coast awaits you at Phoenician Resort. Within steps you'll find Gold Coast Convention and Exhibition Centre and The Oasis within a short 5-minute stroll. Highlights at this aparthotel include an outdoor swimming pool, an indoor swimming pool and in-room kitchens. .Each apartment is individually furnished and features an LCD TV with cable channels, along with a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a DVD player and a safe are also available. .Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Broadbeach aparthotel include The Star Gold Coast and Surfers Paradise Beach.

What's nearby

  • The Oasis - 3 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Pacific Fair Shopping Centre - 12 min walk
  • Cavill Avenue - 4 min drive

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Gold Coast, QLD (OOL-Coolangatta) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly Gold Coast aparthotel in Broadbeach with free parking
Phoenician Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

  • 80 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

What is the cancellation policy at Phoenician Resort?

Phoenician Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Phoenician Resort?

Yep, Phoenician Resort has a free self car park.

Are there any beaches close to Phoenician Resort?

Yep, Phoenician Resort is a short 5-minute walk from Broadbeach Beach. Fun beach activities include body boarding.

Does Phoenician Resort have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Phoenician Resort?

Phoenician Resort features a health club, an outdoor pool and an indoor pool.

What makes Phoenician Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Phoenician Resort.

Is Phoenician Resort family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as children's books in the guestrooms, it's no surprise that Phoenician Resort is a hit with families.

Is there a free airport shuttle available at Phoenician Resort?

No, Phoenician Resort does not offer an airport shuttle service.

What time are check-in & check-out at Phoenician Resort?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Phoenician Resort?

No, pets are not allowed.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1055 reviews" "
Rating 8 - Good. 376 out of 1055 reviews" "
Rating 6 - Okay. 95 out of 1055 reviews" "
Rating 4 - Poor. 24 out of 1055 reviews" "
Rating 2 - Terrible. 11 out of 1055 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Taylah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was so lovely and welcoming, she has been there for 14 years I believe and she was just such a pleasure to deal with. The property was clean, tidy and had everything you needed. It’s quite outdated but to be fair, I think it added character to the building and I still really enjoyed our stay. Will definitely be back!!
Stayed 3 nights in Jan 2025

8/10 Good

Brendan

Disliked: Property conditions & facilities
We loved the location, very close to lots of restaurants and major shopping centre. The pools, spa and sauna were clean. Our furniture was old, worn and dirty. The shower screen was broken and the aircon leaked water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
The staff were great people , friendly, officiant
Stayed 5 nights in Dec 2024

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was in a fantastic location walking distance to local shopping areas, restaurants and the beach. What wasn’t so great was that it was very ran down towel rails falling off. Unpainted walls where they had been patched up in rooms. For the price this was disappointing. But otherwise staff were lovely and very friendly
Stayed 5 nights in Dec 2024

8/10 Good

Mark

The tv reception was terrible and lounge suite needed vacuum
Stayed 2 nights in Dec 2024

10/10 Excellent

Saraya

Liked: Cleanliness, amenities, property conditions & facilities
Great family stay! We enjoyed it and found it very clean and well maintained. From check in to check out. Will definitely stay again soon
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

fermino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it had an indoor pool and an outdoor pool. Very close to public transport and so close to restaurants
Stayed 9 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Everything you may need in the unit, self contained. Liked free wi fi & Foxtel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property is in great location. Has 2 pools!! Indoor and outdoor, both heated with spa, sauna, gym etc. Large clean rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the location and the reception desk we would not recommend this accommodation. Problem were 1) the drains were smelly 2) to walk back into the room from outside to odour was vile 3) to walk out of the bedroom each morning the odour was vile 4) shower/bath frame was grotty 5) mould on the shower/bath tiles 6) the light over the vanity was not operational 7) the fan in the bathroom was constantly running 8) the washing machine had an odour 9) bedside light/shade was broken and the light was not operational 10) bedroom tv was not fully operation/lack of programming, even after we requested it be fixed, it was not to any standard and lacked the programnes that was showing on the main tv 11) the was not a/c in any of the lifts and to go between the basement/ground floor to level 8 it was like a sauna, that is why the sliding glass door to the balcony and the windows adjacent were left opening to take the hot air out when arriving on level 8 12) coming from the lift at basement level parking we found ourselves dry reaching with foul odour on that level 13) balcony chairs were dirty and brittle 14) there was thick green/black mould on the balcony hob with weed growth as well 15) limited toiletries were provided (soap,etc) then you had to buy your own. The smelly odour have been mentioned by previous patrons in reviews, but it seems nothing get done to make it better 11)
Stayed 5 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great location
Stayed 3 nights in Oct 2024

6/10 Okay

Ashlea

Travelled with partner
Liked: Cleanliness
Room had a very poor design. Property looking tired. Lovely staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Travelled with partner
Central position in Broadbeach
Stayed 10 nights in Oct 2024

8/10 Good

Zina

Liked: Property conditions & facilities
Proximity to shops dining and Casino
Stayed 4 nights in Oct 2024

4/10 Poor

Benjamin

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Diana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was in an excellent location for the conference i was attending at the GCConference Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It to as clean and accessible to everything
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
all goods
Great place to stay.. really big clean and tidy apartments.. i will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of building & developments going on in the close vicinity to the property. But works don’t start until 5:50am today.
Stayed 4 nights in Sep 2024

10/10 Excellent

Debbra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A fabulous place to stay.
Stayed 4 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, amenities
Loved the location, variety of restaurants to choose from. Handy to supermarket and great shopping at Pacific Fair. Easy to use bus and tram services. Accommodation is very spacious, full modern kitchen facilities. Definitely will be returning next time on the Gold Coast!
Stayed 4 nights in Sep 2024