See all properties
Save

Gaylord Opryland Resort & Convention Center

4.0 star property
Resort with 18 restaurants, steps from Gaylord Opryland Resort & Convention Center
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Gaylord Opryland Resort & Convention Center

Property amenity
Property amenity
Restaurant
Property amenity
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
2800 Opryland Drive, Nashville, TN, 37214
  • Gaylord Opryland Resort & Convention Center
    1 min walk
  • Grand Ole Opry
    8 min walk
  • Opryland Hotel Gardens
    9 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    12 min drive

Room options

Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View

Room, 1 King Bed, View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible Room, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View (Hearing Accessible Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, View

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View

Room, 2 Queen Beds, View

Room, 2 Queen Beds, View

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, View (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View (Hearing Accessible Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, View (Hearing Accessible Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Room, 2 Queen Beds, View

Room, 2 Queen Beds, View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel and Suites Nashville-Opryland, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1005)
The price is AU$391
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Holiday Inn Express Hotel and Suites Nashville-Opryland, an IHG Hotel

About the area

Nashville

Gaylord Opryland Resort & Convention Center places you steps from Gaylord Opryland Resort & Convention Center and within a 10-minute stroll of Grand Ole Opry. Highlights at this resort include 18 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Relâche Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. With 5 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the water park, indoor swimming pool, gym and Hot tub. 758911 square feet (70505 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find a sauna, a seasonal outdoor swimming pool and a children's swimming pool. Full breakfast is available daily between 5:00 AM and 10:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute walk of this 4-property class Opryland resort include Opryland Hotel Gardens and Opry Mills.
View more Resorts in NashvilleOpens in a new window

What's nearby

  • Gaylord Opryland Resort & Convention Center - 1 min walk
  • Grand Ole Opry - 8 min walk
  • Opryland Hotel Gardens - 9 min walk
  • Opry Mills - 10 min walk
  • Cooter's Nashville - 12 min walk

Getting around

  • Nashville Donelson Station - 8 min drive
  • Nashville International Airport (BNA) - 12 min drive

Restaurants

  • ‪Food Court At Opry Mills - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Chuy's Tex-Mex - ‬11 min walk
  • ‪Aquarium Restaurant - ‬10 min walk

About this property

Gaylord Opryland Resort & Convention Center

Resort with 18 restaurants, steps from Gaylord Opryland Resort & Convention Center
As a guest of Gaylord Opryland Resort & Convention Center, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 18 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 5 bars/lounges.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this resort measures 758911 square feet (70505 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the business-friendly Gaylord Opryland Resort & Convention Center. For a fee, parking is available.

This 4-star Nashville resort is smoke free.

  • 1 building
  • 2888 guestrooms or units
  • 6 levels
  • 18 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 758911 sq ft of conference space
  • 70505 sq. m of conference space
  • Built in 1977
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Gaylord Opryland Resort & Convention Center offers 2888 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with satellite channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Relâche Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day); wired internet (surcharge)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (USD 37 per night)
  • Secured, uncovered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 10:00 AM for a fee: USD 22 to 38 per person
  • 18 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (758,911 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 38 per person
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 37.00 per night
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Opryland Resort Nashville
Gaylord Opryland
Gaylord Opryland Resort
Gaylord Resort
Gaylord Resort Opryland
Opryland Gaylord
Opryland Gaylord Resort
Opryland Resort
Gaylord Opryland Hotel Nashville
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
The Opryland Hotel
Gaylord Opryland Nashville
Gaylord Opryland Resort Convention Center
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Gaylord Opryland Resort & Convention Center Resort
Gaylord Opryland Resort & Convention Center Nashville
Gaylord Opryland Resort & Convention Center Resort Nashville

Frequently asked questions

What is the cancellation policy at Gaylord Opryland Resort & Convention Center?

Gaylord Opryland Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gaylord Opryland Resort & Convention Center?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Gaylord Opryland Resort & Convention Center on 2 Dec 2024 start from AU$695.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gaylord Opryland Resort & Convention Center?

Yep, Gaylord Opryland Resort & Convention Center has a self car park for USD 37.00 per night.

Is there a spa on site at Gaylord Opryland Resort & Convention Center?

Yep, Relâche Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Gaylord Opryland Resort & Convention Center have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool.

What luxury perks are available at Gaylord Opryland Resort & Convention Center?

Gaylord Opryland Resort & Convention Center features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Gaylord Opryland Resort & Convention Center a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Gaylord Opryland Resort & Convention Center.

Does Gaylord Opryland Resort & Convention Center serve breakfast?

You bet, full breakfast is offered daily between 5:00 AM and 10:00 AM.

Is there a free airport shuttle available at Gaylord Opryland Resort & Convention Center?

No, Gaylord Opryland Resort & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Gaylord Opryland Resort & Convention Center?

Yep, Gaylord Opryland Resort & Convention Center has 18 restaurants.

What time are check-in & check-out at Gaylord Opryland Resort & Convention Center?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Gaylord Opryland Resort & Convention Center?

No, only service animals are allowed.

Is there a golf course on site at Gaylord Opryland Resort & Convention Center?

There is a golf course next to Gaylord Opryland Resort & Convention Center.

Gaylord Opryland Resort & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1018 out of 1624 reviews" "
Rating 8 - Good. 276 out of 1624 reviews" "
Rating 6 - Okay. 163 out of 1624 reviews" "
Rating 4 - Poor. 85 out of 1624 reviews" "
Rating 2 - Terrible. 82 out of 1624 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the waterfalls
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean. The one thing we felt was not up to par was the shuttle/bus knowledge of the concierge and lobby staff. Every time we asked a question, we received a different answer on times and places. We ended up waiting an extra hour out off of the property every time we needed to be picked up and this was after we inquired of the concierge prior to leaving the property, asking the drivers, and calling the hotel. Times and places were never the same and were frustrating. Would recommend a clear schedule of pick ups, drop offs with times and places for your customers.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna, GAINESBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to walk long distances. Be prepared to pay extra for everything. Valet is not much more $$ than self parking. The Valet staff was very helpful with instructions and directions.
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in Aug 2024

6/10 Okay

Alexander

Travelled with family and small children
Liked: Staff & service
Great customer service and staff but Too expensive and had to pay for a waterpark after spending thousands at the hotel. they need a discount for people staying at the hotel for the waterpark
Stayed 2 nights in Aug 2024

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial and subsequent costs of using the resort are very expensive and simply not worth it. Staff is very helpful!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Nakita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was Wonderful! Love staying here when we come to Nashville!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place & lots of food choices
Stayed 2 nights in Jul 2024

10/10 Excellent

Danita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't like $37.00 for parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view and activities in the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Chynelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was AMAZING....Definitely worth it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aliesha

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed at the overall features of the resort.
Stayed 3 nights in Jul 2024

6/10 Okay

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort with disappointing service option
Several things were broken or out of order/closed which should not ever be in a resort of such caliber. Very dissapointing. Main bar closed down or no servers available at times, refrigerator broken in coffee shop so no food available, got decaf coffee in rom on last day instead of real coffee in room,
Stayed 4 nights in Jul 2024

10/10 Excellent

Aireen

Stayed 2 nights in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sorely disappointed because I had booked a room with a view. My view was of the parking lot!!!! They said I could upgrade for a fee (around $80) but then they said they were fully booked and have no rooms with interior view. I was very unhappy with this
Stayed 1 night in Jul 2024

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top flight luxury and service, especially service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for the experience, but neat place. Would be better if the water park was included in the price instead of an add on.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Iliya

Stayed 3 nights in Jul 2024