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Virtu Suites

3.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Virtu Suites

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Panoramic Suite, Hot Tub, Sea View
Grand Suite, Sea View | Living area
Front of property
Panoramic Suite, Hot Tub, Sea View | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Pool

Explore the area

Map
AGIOS PROKOPIOS, Naxos, CYCLADES, 84300
  • Agios Prokopios Beach
    ‪2 min walk‬
  • Agia Anna Beach
    ‪8 min walk‬
  • Plaka Beach
    ‪3 min drive‬
  • Naxos (JNX-Naxos Island National)
    ‪4 min drive‬

Room options

View all photos for Premium Villa, Private Pool

View from room

Premium Villa, Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Sea view
  • 79 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Suite, Hot Tub, Sea View

View from room

Panoramic Suite, Hot Tub, Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Hot Tub, Sea View

View from room

Executive Suite, Hot Tub, Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • Sea view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Sea View

View from room

Grand Suite, Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Naxos

A family-friendly stay in Naxos awaits you at Virtu Suites. You'll find Agios Prokopios Beach a few steps away and Agia Anna Beach within a 10-minute stroll. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Virtu Suites can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site sauna and seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free continental breakfast is offered between 7:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class Naxos hotel, you'll be 2.1 km (1.3 mi) from Plaka Beach and 4 km (2.5 mi) from Agios Georgios Beach.

What's nearby

  • Agios Prokopios Beach - 2 min walk - 0.2 km
  • Agia Anna Beach - 8 min walk - 0.7 km
  • Plaka Beach - 3 min drive - 2.1 km
  • Port of Naxos - 7 min drive - 5.8 km
  • Agios Georgios Beach - 11 min drive - 4.6 km

Getting around

  • Naxos (JNX-Naxos Island National) - 4 min drive

Restaurants

  • ‪Παραλία Αγίου Προκοπίου - ‬2 min walk
  • ‪Giannoulis Tavern - ‬1 min walk
  • ‪Paradiso Taverna - ‬20 min walk
  • ‪Kavourakia - ‬1 min walk
  • ‪Santana Beach Club - ‬9 min walk

About this property

Virtu Suites

Family-friendly beachfront location with outdoor pool
Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Virtu Suites such as an outdoor pool and a steam room.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This beach hotel also offers a garden and a terrace. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Naxos hotel.

  • 7 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Virtu Suites offers 7 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature Frette Italian sheets and premium bedding. 35-inch plasma televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Naxos hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Virtu Suites has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Dutch, English, French, German, Greek, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Archery
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Boat and paddles
  • Bodyboard
  • Ecotours
  • Free beach club
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hunting
  • Indoor pool (guest access)
  • Inflatable boat
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pedal boat
  • Private wine tours
  • Rock climbing
  • Ropes course
  • Rowing/canoeing
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Skydiving
  • Spelunking
  • Steam room
  • TV in common areas
  • Water skiing
  • Wine tours
  • Ziplining

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch plasma TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Renovations and closures

The property is closed between 30 September and 1 June.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 18 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 15 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 1110984

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Virtu Suites Hotel
Virtu Suites Naxos
Virtu Suites Hotel Naxos

Frequently asked questions

What is the cancellation policy at Virtu Suites?

Virtu Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Virtu Suites?

Yep, Virtu Suites has a free self car park and free valet parking.

Are there any beaches close to Virtu Suites?

Yep, Virtu Suites is on Agios Prokopios Beach. Fun beach activities include surfing, snorkelling and water tubing. You can also find pedal boats and inflatable boats.

Is there a spa on site at Virtu Suites?

Yep, Virtu Suites is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Virtu Suites have a pool?

Virtu Suites has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from April to November).

Does Virtu Suites have a waterslide?

No, there is no waterslide at Virtu Suites, but Aqua Fun Water Park is a short 12-minute walk away.

What makes Virtu Suites a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Virtu Suites.

Is Virtu Suites family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Virtu Suites is a hit with families.

Does Virtu Suites serve breakfast?

Sure does, free continental brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Virtu Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Virtu Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Virtu Suites?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Virtu Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 20 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christophe

Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very accomodating staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Alexandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been fortunate to visit many amazing places around the world, but this one is truly special. Every detail was perfect for us. In particular, the staff members were exceptionally friendly and welcoming. We truly felt like they were family by the time we left.
Stayed 5 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Virtu staff was excellent. The breakfast was amazing and the service was top notch . I will stay here again on my next trip .
Stayed 2 nights in Sep 2023

10/10 Excellent

Aisha

Stayed 3 nights in Sep 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous Hotel & Staff

Amazing stay with great staff and outstanding service. We look forward to our next visit.
Room 4 view
Stayed 4 nights in Sep 2022

10/10 Excellent

Bonnie

Stayed 2 nights in Aug 2022

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every way! Food is fabulous - staff super wonderful - the room was completely amazing - truly awesome experience!
Stayed 1 night in Aug 2022

10/10 Excellent

rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was even better in person. The staff were equally as impressive. The location is the BEST in the area. Sandy beach with great hotel provided lounge chairs and umbrellas. The room was exceptional. If your looking for a 5 star beach front hotel this is the place. Can’t wait to come back next year.
Stayed 3 nights in Jul 2022

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed and maintained property. Our room was spacious and stylish. The beach was perfect with comfortable loungers and umbrellas for shade. The breakfast and lunch at the restaurant was delicious. The staff were friendly, particularly Michael at the beach.
Stayed 2 nights in Sep 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful beachside hotel

Beautiful hotel with friendly staff. Extremely well positioned to the beach with great loungers reserved on the the beach for guests. Highly recommend!
Stayed 5 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Weird Vibes

The property is beautiful and brand-new. Family ownership dynamic at the hotel made the stay kind of weird, they were rude and always around. Couldn’t get away from them.
Stayed 3 nights in Sep 2019

10/10 Excellent

Augusto, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and completely new . With an ocean view that is a few steps from your room the breakfast prepared every morning up to what you want.All the staff is amazing ready to help you in whatever you need The owners Flora and Niki made us feel part of their family. Best vacation ever .
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Ilias, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an honest and unbiased review of this property. Virtu Suites is situated right in front (basically a few steps) of Agios Prokopios Beach, undoubtedly one of the nicest beaches in all of Greece. The property is new and visually stunning. The rooms are very large, well appointed, with every amenity one could think of. The beds are extremely comfortable with a variety of pillows. Decor is outstanding, done in a Cycladic manner, but yet contemporary. The sound-proofing of the rooms is exemplary-virtually no noise is heard from the outside, thus ensuring a peacefully and restful nights rest. There is a small, well, maintained pool, however, with such a beautiful beach at your disposal, one would find it hard to justify its use. The restaurant had outstanding cuisine, especially their a la carte breakfast menu included in the price of the room I have never had such an amazing breakfast with a wide selection and I have eaten at many top tier 5 star hotels and restaurants. The hotel reserves comfortable sunloungers and umbrellas at the front row of the beach for their guests, thus no worries about finding space (even though it can get busy). The beach service was fantastic and prompt. All in all this is a true 5 star boutique hotel experience worth the price. Definitely the nicest hotel on Naxos and probably top 10 in Greece. Would certainly stay again.
Stayed 5 nights in Aug 2019

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JLF92

Superbe petit hôtel au bord de la plage. Le personnel est très gentil et à l'écoute des voyageurs. Le Lieu est parfait pour visiter Naxos en étant dans un lieu calme et paradisique.
Stayed 2 nights in May 2024

10/10 Excellent

Ivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei os detalhes do hotel!

Gostei muito do hotel. Limpeza, localização1 , atendimento. O cafe da manha por nao ser Buffet demora um pouco o pedido, mas é muito bom. Praia ótima! e nosso quarto era incrível com varanda e hidro vista mar!
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Boutique Hotel und die Zimmer sind wunderschön und mit viel Liebe zum Detail gestaltet. Wir hatten die Panoramic Suite mit wundervollem Meerblick gebucht. Unsere Intension war hier einen ruhigen und exklusiven Urlaub zu verbringen, dies stellte sich aber als schwierig heraus. Dass es sich bei dem Hotel um kein Adults only Hotel handelt wussten wir bereits bei der Buchung, doch was uns erwartet hat war mit einem Kids Club in der Türkei zu vergleichen….die Hoteleigentümer haben während unseres Aufenthalts ca. 3 befreundete Großfamilien an den Hotelstrand eingeladen inkl. unzähliger aufblasbarer Wassertiere, Spielzeug, Sonnenzelte für die Kinder. An Ruhe war hier in keiner Minute mehr zu denken, es war ein Kindervergnügungspark. Der eigentlich wunderschöne Flair am Beach durch den Boho Style der Liegen und Schirme wurde komplett zu Nichte gemacht. Wir mussten an 3 Tagen nach kürzester Zeit einen anderen Strand aufsuchen um Ruhe und Erholung zu finden und das obwohl wir viel Geld bezahlt haben um in diesem Hotel Exklusivität/Privatsphäre und Erholung zu haben. Dazu mussten wir täglich zum Restaurant um nach einem Stift zu fragen um das Frühstücksformular auszufüllen, es kam wirklich niemand auf die Idee einen Stift auf dem Zimmer zu platzieren. In der Preisklasse hätten wir uns einen Sundowner Service auf dem Zimmer gewünscht und erwartet. Das Hotel ist wunderschön es hat aber noch seeeehr viel Potential nach oben….
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
El hotel recién inaugurado en julio con habitaciones amplias, cómodas, con un buen diseño y amenities. Tiene hamacas privadas en la playa Justo en frente del hotel. El desayuno es fantástico, a la carta, con zumos naturales y todo recién hecho. En contraposición a todo esto y para ser un hotel tan Caro y de 5 estrellas hay errores garrafales que no se pueden tener. - La ducha no la limpiaron en las 4 noches que estuvimos, no retiraron los pelos del desagüe. - No facilitaron información alguna sobre el hotel al llegar, llegas y punto. - Quisimos reservar una noche más y nos dijeron en recepción que no tenían disponibilidad, reservamos en otro sitio y después preguntamos a la dueña y nos dijo muy extrañada que claro que tenían, no están coordinados. He de decir que después tuvieron el detalle de no cobrarnos las hamacas del último día. Que aunque son del hotel hay que pagarlas. Mi sensación es que es un súper hotel de 5 estrellas pero no está bien gestionado por profesionales hosteleros, pero si cobran la habitación como si lo fuera. Una pena con lo que podría ser si tuviera un buen servicio.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019