6/10 Okay
Sandra
Travelled with family
31 Dec 2024
Liked: Staff & service
Disliked: Cleanliness
We arrived and there were no towels in our room, many drawers broken/unusable and we were right next to cafe/bar so it was extremely loud from noon to the middle of the night. Hot water was intermittent during our six day stay.
We however loved the comfort of the bed/pillows.. we liked the bug netting as we realized it was much needed. We loved the jungle lush landscaping and the proximity of the hotel to various activities and eateries, the closeness to the beach, the great transfer service and tours. We loved going out on day excursions with Audly and Milford. They made our trip extra special.
Overall it has met our expectations and likely will stay here again but plan to bring earplugs or noise cancelling headphones next time.
Sandra
Stayed 5 nights in Dec 2024