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Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property
Luxury hotel on the beach, with outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royalton Negril, An Autograph Collection All-Inclusive Resort

View from property
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Private pool
Exterior
Premium bedding, minibar, in-room safe, individually decorated
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Parking included
  • Room service
The price is AU$670
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Norman Manley Boulevard, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Hedonism II
    5 min walk
  • Booby Cay
    5 min walk
  • Negril (NEG-Negril Aerodrome)
    8 min walk

Room options

View all photos for Luxury Presidential one Bedroom swim out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom swim out Diamond Club

Highlights

Garden
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Junior Suite swim out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite swim out

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Private pool

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view Diamond Club

Flat-screen TV, pay films

Luxury Presidential one Bedroom ocean view Diamond Club

Highlights

Garden
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
  • 114 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Family Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view

Highlights

Garden
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom ocean view

Beach/ocean view

Luxury Presidential Two Bedroom ocean view

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view Diamond Club

Highlights

Garden
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman two Bedroom ocean front suite Diamond Club

Flat-screen TV, pay films

Luxury Chairman two Bedroom ocean front suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 226 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom ocean view Diamond Club

Highlights

Garden
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman three Bedroom ocean front suite Diamond Club

Flat-screen TV, pay films

Luxury Chairman three Bedroom ocean front suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 282 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury Junior Suite swim out Diamond Club

View from room

Luxury Junior Suite swim out Diamond Club

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom ocean view

Highlights

Garden
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
  • 113 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Chairman four Bedroom ocean front suite Diamond Club

Flat-screen TV, pay films

Luxury Chairman four Bedroom ocean front suite Diamond Club

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 337 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

Similar properties

View from property

Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only

Pool
Breakfast included
All-inclusive
Spa
4.0 out of 5, Very good, (415)
The price is AU$1,053
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only

About the area

Negril

A luxury stay in Negril awaits you at Royalton Negril, An Autograph Collection All-Inclusive Resort. Within just a 10-minute stroll, you'll find popular attractions like Hedonism II and Seven Mile Beach. Highlights at this all-inclusive hotel include 8 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, body wraps and body scrubs along with access to the mud bath and sauna. The buffet restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute walk of this 4.5-property class Negril hotel include Bloody Bay and Jamaica Beaches.

What's nearby

  • Bloody Bay - 1 min walk
  • Hedonism II - 5 min walk
  • Bloody Bay Beach - 5 min walk
  • Seven Mile Beach - 9 min walk
  • Kool Runnings Water Park - 16 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬4 min drive
  • Hunter Steakhouse
  • ‪Ackee - ‬16 min walk
  • ‪Hedonism II - Delroy's Bar - ‬5 min walk
  • ‪Mahogany - ‬20 min walk

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Luxury hotel on the beach, with outdoor pool
Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Negril hotel.

  • 407 guestrooms or units
  • 8 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo
  • Gourmet Marche
  • Gratzie Italian Trattoria
  • Hunter Staeakhouse
  • Zen

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Negril, An Autograph Collection All-Inclusive Resort?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Royalton Negril, An Autograph Collection All-Inclusive Resort on 7 Jan 2025 start from AU$669.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort is on Jamaica Beaches. Fun beach activities include snorkelling.

Is there a spa on site at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, The Royal Spa is available for guests. It has a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Negril, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a waterslide?

No, there is no waterslide at Royalton Negril, An Autograph Collection All-Inclusive Resort, but Kool Runnings Water Park is a short 16-minute walk away.

What luxury perks are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Royalton Negril, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples spa treatments and a bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Negril, An Autograph Collection All-Inclusive Resort.

Is Royalton Negril, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that Royalton Negril, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary full breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, Royalton Negril, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 398 out of 1004 reviews" "
Rating 8 - Good. 224 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 102 out of 1004 reviews" "
Rating 2 - Terrible. 140 out of 1004 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

RYAN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing .
Stayed 4 nights in Sep 2024

8/10 Good

Taj-leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean the property was
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the jerk hut,very nice touch! Also the food truck was unbelievable, great service, great food. One thing I thought could be improve on is the service staff in the buffet at breakfast you have to ask for coffee refills, most of the many other resorts i visited in the past 20 plus years, staff was more attentive in that area!!Otherwise i enjoyed my stay, no complaints!! Definitely will be back!!Great 61st birthday for my wife!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Chrishauno

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 4 nights in Sep 2024

4/10 Poor

Davia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty room, clogged bathroom drain, roaches (which i have footage of), none working Jacuzzi, no umbrella to use even when the managers are consulted. No food whenever it rains including room service. No back up generator, u will need to use your hot spot in order to make payment via credit card (You pay to pay). Apologies are standardized, anything that appears like a gift can be a pay off so that you will not post negative experiences. The list continues.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite &helpful in finding our way around the property
Stayed 2 nights in Sep 2024

2/10 Terrible

Letitia

Stayed 4 nights in Aug 2024

8/10 Good

Daishalee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the power outage
Stayed 1 night in Sep 2024

2/10 Terrible

Julian

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible!
95% of the staff was EXTREMELY UNPLEASANT! No customer service! There was no iron in the room and even after calling twice non still came to the point where we just left. At check out the rep was the most unfriendly and unpleasant. Not even a thank you for your trip or have a nice day!! Would never recommend nor return
Stayed 3 nights in Sep 2024

4/10 Poor

Kathleen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
This was my second time staying at a Royalton Jamaica hotel and will definitely not be returning. We booked a Diamond club swim out suite. The positives: We enjoyed our two butlers Franz and Roshaun as they helped us set up a round trip taxi to Rick's cafe and added champagne to our room. The negatives: we waited 20 mins for the golf cart to take us from our hotel room to the main lobby upon check out. Which almost made us late for our flight. We had to ask the staff multiple times to call for the cart. But we ended up walking very far with our carry on bags to the main lobby. Multiple food items were missing from the Diamond Club pool restaurant. Despite being 1 of 4 customers at the Diamond club ala carte Grazie restaurant, we also waited a very long time for our breakfast. The dinner at Grazie was not appetizing at all. When we were waiting at the breakfast buffet, we ordered 2 egg white omelettes. Chef Natasha made 1 whole egg omelette and had to be reminded to make another egg omelette. I felt as though she was not tentative enough and distracted as she was talking with a fellow co worker while taking orders. Another gentleman after me had to tell her his order 3 times. Also, part of the head board of our bed was loose and it hit my head in the middle of the night.Overall the service is not up to par.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ebony Daniell Lacue Dori Lynne, Seabrook

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Room service not the best but the buffet is and there is a restaurant that serves steak and lobster included in the adult all inclusive dining which was amazing! Friendly staff and love the drinks at the swim up bar. Beautiful view and don’t miss the fire show
Stayed 5 nights in Aug 2024

2/10 Terrible

Iris

Stayed 3 nights in Aug 2024

6/10 Okay

Rashida

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Akira

I love the food and the environment
Stayed 2 nights in Sep 2024

10/10 Excellent

Monetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and peaceful!
Stayed 3 nights in Sep 2024

4/10 Poor

samira

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Pilar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, however we didnt get to use the hot tub as it wasn't working, kinda wish i got to but it still wasnt enough to take away from our experience. Dining experience with staff during breakfast and lunch unfortunately was mid, took a while to get attended to. The property definitely needs to work on it's parking options though. Looking forward to being back again, with the hopes that it will be much better than our first visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Marc, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the swim up pool
Stayed 1 night in Aug 2024

10/10 Excellent

Marc, Kingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up room was nice and the presidential suite was also nice
Stayed 1 night in Sep 2024

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different food options, the property was extremely clean and most of the staff were nice. What I hated was the long wait for the room and that checkout was 12noon yet a room attendant came knocking at the door from 11am. That was a total turn off for me.
Stayed 1 night in Aug 2024

6/10 Okay

Nicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and the food was also good. The staff was also mannerable. Overall, it was a good experience. However, management needs to focus on coordination and organization. The staff can only do what they're told and with what they're given. I got my room after 6pm, and only because i decided that i wasnt leaving the desk until i got it. And then on check out, i got a call promptly at 12 that i needed to leave the room or else be charged. That was a major turn off. I was ready to exit but the room was somewhat far so asked for a bellboy. I have yet to see him. Had to drag the luggage and luckily saw one of the go-carts. There was also staffing issues in some areas which resulted in delays. Royalton, fix it please!
Stayed 3 nights in Aug 2024

6/10 Okay

Tangie

Stayed 6 nights in Aug 2024